Top 4 Application support technician Jobs in Missouri

Desktop Support Technician 1
Daikin TMi Holdings LLC —Chesterfield, MO
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
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2d
IT Support Technician
Tucker Ellis LLP —St. Louis, MO
- Weekends as needed
- Background check
- Mid-level
- Office
- Profit sharing
- Health insurance
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9d
IT Support Tech II
OCH —Springfield, MO
- Full-time
- Computer science
- Computer Science
- Hospital
- Paid holidays
- Disability insurance
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2h
Insurance Tech Senior Manager
Deloitte —Kansas City, MO
- $180,200 - $355,100 a year
- Full-time
- Azure
- Computer Science
- 3 years

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IT Specialist
Choices for People —Rolla, MO
Effective communication and collaboration skills, with the ability to explain technical information to non-technical users, manage multiple priorities, and work…
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14d
Desktop Support Technician
Sanametrix —Kansas City, MO
Six (6) or more years of technical support experience or a bachelor’s degree in a technical discipline with three (3) or more years technical support experience…
$55,000 - $62,000 a year
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Customer Service and Tech Support - Customer Support for Learning and Development
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This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone…
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Insurance Tech Senior Manager
Deloitte —Columbus, OH
Establish non-functional requirements and performance engineering strategies, and oversee data conversion, migration, and reporting and analytics design.
$180,200 - $355,100 a year

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application support technician jobs near missouri

Desktop Support Technician 1

Daikin TMi Holdings LLC
Chesterfield, MO

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Job Details

Full-time
2 days ago

Qualifications

Customer communication
Microsoft Excel
Word embeddings
High school diploma or GED
Productivity software support
Productivity software

Full Job Description

Daikin TMI Holdings, LLC., is seeking a skilled and professional individual for our Desktop Support Technician 1 position with our IT organization at our onsite location in Chesterfield, Missouri.

Why work with us?

Benefits are effective on day one for all full-time direct hires
Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.—an organization that brings opportunity to over 60,000 employees worldwide

Desktop Support Technician 1 investigates and resolves user software and hardware problems. Answers questions, applying knowledge of software, hardware and procedures. Calls vendors to request service regarding defective products. Image and deploy hardware. Install software requested by users.

Position Responsibilities May Include:

Manage and coordinate desktop resolutions reported through the problem tracking system. Resolve reported desktop/laptop hardware problems.
Timely customer follow-up and status reports until issues/tasks are resolved; manage online ticket system
Responsible for Desktop Support requirements to meet and maintain the Service Level Agreements (SLA). Review and resolve escalated customer problems
Follow through with other IT teams to track the status of the issues
Document all actions taken to resolve customer requests in call tracking system
Troubleshoot, analyze, resolve, track, escalate and accurately document hardware, software, and technical issues
Support features, functionality, and usage of applications
Support the Manufacturing facility environment including thin clients, scanners, monitors, printers, etc.
Cross-training with other groups as assigned as well as train users
Analyze, interpret, and escalate problems to other IT teams Review escalated tickets to determine root-cause analysis
Provide after-hours on-call support on a rotational basis
Investigate and implement solutions to problems dealing with terminals, laptops, printers etc.
Setup, install, and maintain hardware
Applies practical knowledge of job area typically obtained through advanced education and work experience
Perform additional projects/duties to support ongoing business needs.

Nature & Scope:

Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasks
Work is closely supervised

Knowledge & Skills:

A+ certification or PC hardware repair experience

Excellent written and verbal skills

Must be PC literate and be able to support Microsoft Office products (Access, Word, Excel, Power Point, etc).

Ability to document work in progress

Excellent customer service skills

Ability to analyze, trouble shoot and solve problems.

Ability to work well with team members/customers and diffuse volatile issues

Effective organizational and time management skills

Experience with endpoint preferred

Encryption software knowledge is a plus

Knowledge of application upgrades, roll outs, and anti-virus software

Ability to apply good judgement, strong work ethics and integrity on the job.

Experience:

2 years of relevant experience

Education/Certification:

High School Diploma required, Associate’s Degree or higher preferred

Microsoft certification or equivalent preferred

People Management: No

Physical Requirements / Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports To: MANAGER, DESKTOP SUPPORT

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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application support technician jobs in missouri

Desktop Support Technician 1

IT Support Technician

IT Support Tech II

Insurance Tech Senior Manager

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