Top 41 Assistant front office manager Jobs in Missouri

Assistant Front Office Manager
InterContinental Kansas City —Kansas City, MO
- $50,000 - $55,000 a year
- Full-time
- Bilingual
- Management
- Customer service
- Free parking
- Health savings account
Quick Apply
4d
Assistant Front Office Manager
Marriott International, Inc —Kansas City, MO
- $50,000 - $60,000 a year
- Full-time
- CPR Certification
- Merchandising
- Mid-level
- Paid time off
- Employee discount
Assistant Front Office Manager
Marriott-St. Louis Airport —St. Louis, MO
- From $21 an hour
- Full-time
- Background check
- Hospitality
- Management
- Health insurance
- Dental insurance
Quick Apply
3d
Assistant Front Office Manager
INTERCONTINENTAL KANSAS CITY COUNTRY CLUB PLAZA —Kansas City, MO
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
1d
R.O. - Assistant General Manager
Capital Vacations —Branson, MO
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Administrative Assistant - Jackson
State of Missouri —Cape Girardeau, MO
- $42,504 - $52,008 a year
- Full-time
- Office
- Administrative experience
- 1 year
8d
Assistant Front Office Manager
DoubleTree by Hilton Springfield MO —Springfield, MO
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Paid parental leave
- Health insurance
Quick Apply
Assistant Front Office Manager
Sheraton Westport Plaza Hotel St. Louis —St. Louis, MO
- $21 an hour
- Full-time
- Inventory control
- Restaurant management
- Mid-level
Quick Apply
Office Manager
TM Autosports —Kansas City, MO
- $24.00 - $28.90 an hour
- Full-time
- Bilingual
- Google Workspace
- Inventory management
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Assistant Property Manager- One Light
Live! Hospitality & Entertainment —Kansas City, MO
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick Apply
Utilities Right of Way Document Specialist - St. Charles, MO
O. R. Colan Associates —Saint Charles, MO
- $25 - $32 an hour
- Online Application
- Hybrid work
- Background check
- English
- Mid-level
- Travel reimbursement
- Health savings account
Quick Apply
Personal Assistant
Irma Jean's Restaurant & Sports Bar —Florissant, MO
- $16 - $25 an hour
- Part-time
- Inventory management
- Restaurant management
- Supervising experience
- Flexible schedule
Quick Apply
Assistant Front Office Manager
LM SERVICES CORPORATION —St. Louis, MO
- $18.50 an hour
- Mid-level
- Hotel
Quick Apply
Assistant Store Office Manager
Woods Supermarkets Inc. —Buffalo, MO
- 18 years or older
- Pass drug screening
- Forklift
- Flexible schedule
Assistant General Manager
Le Méridien St. Louis Downtown —St. Louis, MO
- $26 - $35 an hour
- Full-time
- Sales
- Hotel
- Driver's License
- Paid holidays
- 401(k)
Quick Apply
13d
Part-Time Administrative Assistant
Community Foundation of the Ozarks —Springfield, MO
- $20 - $21 an hour
- Part-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Retirement plan
Quick Apply
3d
Front Office Manager
Hotel Lotus Stadium —Kansas City, MO
- $17 - $19 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
Quick Apply
Assistant General Manager
Le Meridien St Louis Downtown —St. Louis, MO
- From $55,000 a year
- Overnight shift
- Customer service
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Assistant Property Manager
Lynd Management Group, LLC —Raytown, MO
- $25 - $27 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Executive Assistant and Board Liaison
Lyric Opera of Kansas City —Kansas City, MO
- $58,000 - $65,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d

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Assistant Front Office Manager

InterContinental Kansas City -
Kansas City, MO

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
4 days ago

Benefits

Free parking
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance
Food provided
Retirement plan

Qualifications

Bilingual
Vendor relationship building
Customer communication
Management
Guest relations
Multilingual
Customer service
Front desk
Phone etiquette
Hotel experience

Full Job Description

Position Summary

In conjunction with the Front Office Manager, the Assistant Front Office Manager manages staff and day-to-day front desk, PBX, bell stand, concierge and transportation operations. The Assistant Front Office Manager manages responsibilities in alignment with senior management, Company policies and procedures, brand standards and local, state and national regulations. Responsible for quality service, meeting/exceeding financial and service goals, and managing within approved plans and objectives. Contributes to and recommends budget, capital expenditures, inventory controls, sales and business plans, and short/long term planning. Reports, investigates and resolves violations to internal controls, policies, procedures, standards and regulations. This position directly manages assigned staff and indirectly manages all subordinates. Articulates Company goals to the staff. Demonstrates commitment to these goals through work ethic, integrity and respect for the Company and associates. Unites associates in a common commitment to achieve and exceed these goals. Works closely with management throughout the hotel and the Company. Impresses guests with quality and timely service in a pleasant and friendly manner.

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Guest Satisfaction – Manage front office services in compliance with policies, procedures, standards and regulations. Manage staff schedules to ensure adequate coverage while managing the department budget. Train and motivate associates to have positive and effective guest relations skills. Ensure staff compliance with all guest service basics such as uniforms, name tags and proper guest greeting. Ensure timely response to guest needs. Resolve guest complaints as appropriate to maintain guest satisfaction. Regularly review service scores to identify areas needing improvement and implement appropriate changes. Be knowledgeable on hotel facilities, services and the city to assist guests as appropriate.

· Human Resources – In conjunction with the Human Resources department, recruit, hire, train, coach, counsel, resolve conflicts, discipline and terminate staff as appropriate through fair treatment and in compliance with Company policies and procedures. Clearly communicate to associates the standards of performance and their role in contributing to individual and team success. Administer and ensure all required training occurs including orientation, safety, fire, alcohol awareness, food handling and blood-borne pathogen. Prepare and conduct associate performance and salary reviews in a timely manner and in accordance with Company guidelines. Ensure staff compliance with internal controls, policies, procedures, standards and regulations. Insist on a work environment that is free from harassment. Promote the hotel as an employer of choice in the community.

· Sales/Profitability – Contribute to and recommend budget, capital expenditures, inventory controls, asset protection, sales and business plans, and short/long term planning. Manage within approved plans and objectives. If necessary, develop action steps to correct any expense problems. In conjunction with Sales, sell and upsell hotel services to meet/exceed sales and financial objectives. Manage registration/key systems, guest transportation, promotions to capture more guests and a larger share of the local market. Ensure accurate guest bills, deposits and payments in compliance with policies and procedures. Ensure accurate and appropriate administration of frequent traveler benefits. Review and monitor internal control procedures. Report, investigate and resolve violations to policies, procedures and regulations. Review vendors, products and bills to ensure procurement of top quality products at minimum prices. Submit recommendations to senior management on internal controls, policies and procedures improvements.

· Life Safety/Risk Management – Assist the Front Office Manager with hotel life safety. Manage and promote an accident prevention program to minimize liabilities and related expenses. Manage staff compliance with appropriate sanitary, safety, security and emergency policies, procedures, standards and regulations. Ensure staff is proficient in and compliant with sanitary, safety, security and emergency procedures. Notify senior management of any potential liability and propose proper course of action to prevent the hotel from incurring any such liability. Recommend additional safeguards as appropriate. Practice safe work habits.

· Asset Management - Walk the operations daily to identify issues and to speak with and listen to associates. Ensure associates are properly trained in cash handling procedures and credit card transactions. Ensure adequate controls are installed and maintained for the protection of the hotel’s financial assets against loss or misappropriation. Manage inventories as appropriate. Ensure cleanliness and preventative maintenance programs are in place to protect assets and maintenance problems are promptly reported to Engineering through proper channels. Submit recommendations for changes and improvements to senior management. Work collaboratively with the Corporate Office to ensure Company assets are accurately tracked. Ensure associates are properly trained in the use and maintenance of Company assets.

· Leadership – Effectively and efficiently manage the staff, day-to-day operations and services. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality. Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally, to assist senior management in positioning the hotel as a market leader. Be a coach with a positive attitude on a daily basis. Implement, manage and comply with Company policies, practices and programs. Ensure compliance with brand standards and local, state and national regulations. Ensure optimal levels of quality service and hospitality are provided to guests. Maintain effective and useful business relationships with preferred hotel vendors, as appropriate. Regular and timely attendance with high standards of personal behavior, appearance and grooming including wearing the proper nametag when working.

· Communication – Ensure all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Maintain a consistent professional and positive attitude when communicating with guests and associates. Maintain effective two-way communications that crosses departmental lines. Approach all encounters and actions with guests and associates in a friendly, service oriented manner. Conduct regular meetings with staff to provide organizational information and educate associates on changes and activities. Communicate front office activities and plans with peers and superiors to obtain appropriate consultation, guidance and approval.

· Administration – Compile and analyze various corporate reports and property reports to provide management with accurate information and to comply with corporate policies and procedures as well as government laws and regulations. Complete all required and requested reporting in a timely and accurate manner. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. As requested, assist with the preparation of the annual hotel budget and forecasts.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Food provided
Free parking
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Experience:

Hotel experience: 1 year (Preferred)

Ability to Commute:

Kansas City, MO 64112 (Required)

Ability to Relocate:

Kansas City, MO 64112: Relocate before starting work (Required)

Work Location: In person

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Refine Your Search

assistant front office manager jobs in missouri

Assistant Front Office Manager

Assistant Front Office Manager

Assistant Front Office Manager

Assistant Front Office Manager

R.O. - Assistant General Manager

Administrative Assistant - Jackson

Assistant Front Office Manager

Assistant Front Office Manager

Office Manager

Assistant Property Manager- One Light

Utilities Right of Way Document Specialist - St. Charles, MO

Personal Assistant

Assistant Front Office Manager

Assistant Store Office Manager

Assistant General Manager

Part-Time Administrative Assistant

Front Office Manager

Assistant General Manager

Assistant Property Manager

Executive Assistant and Board Liaison

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