Top 16 Guitar center Jobs in Missouri

IT Support Technician, Level 1
Guitar Center —Kansas City, MO
- $46,000 - $57,783 a year
- Email
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
GC Retail Sales Associate Store 341
Guitar Center —St. Louis, MO
- Part-time
- Writing skills
- Communication skills
- Entry level
Technician, Private Reserve Guitars
Guitar Center —Kansas City, MO
- Email
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Health savings account
- AD&D insurance
GC Pro Account Manager - Outside Sales (Hiring Multiple Locations - Chicago, St. Louis)
Guitar Center —St. Louis, MO
- $50,000 - $65,670 a year
- Email
- Marketing
- Mid-level
- Office
- Paid holidays
- Health insurance
Lesson Advisor
Guitar Center —Kansas City, MO
- Email
- Hybrid work
- Spanish
- Residential
- In-person
Supervisor, Operations
Guitar Center —Kansas City, MO
- Overtime
- Customer service
- English
- Mid-level
- Health insurance
- 401(k)
8d
Clerk, Returns (Guitar Resolver)
Guitar Center —Kansas City, MO
- Email
- Anatomy knowledge
- Microsoft Outlook
- English
- Health savings account
- AD&D insurance
Gear Trainer
Guitar Center —Kansas City, MO
- Weekends as needed
- Classroom
- Research
- Mid-level
Inventory Control Auditor
Guitar Center —Kansas City, MO
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Music Teacher Store 343
Guitar Center —Independence, MO
- Part-time
- Customer service
- Visual & Performing Arts
- Teaching
- Health insurance
- 401(k)
Gear Advisor II
Guitar Center —Kansas City, MO
- $20 an hour
- Email
- Mid-level
- 3 years
- Time management
9d
Lead, Operations
Guitar Center —Kansas City, MO
- $21.50 an hour
- Email
- Customer service
- Mid-level
- High school diploma or GED
3d

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Online Only Adjunct - Music
St. Louis Community College —Bridgeton, MO
Master’s Degree in the subject field, or. Bachelor’s Degree with a major in the subject field and relevant professional experience, or.
9d
Digital Music Production Teaching Opportunities
Concorde Education —St. Louis, MO
Contractors may use their own instructional methods and materials when appropriate, safe, age-appropriate, lawful, properly licensed, and consistent with the…
$50 - $100 an hour
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9d

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Drums and Guitar Teacher Store 614
Guitar Center —Columbus, OH
Previous experience in Music, Education, or related field. As a Music Teacher, you will be responsible for teaching music lessons to students according to the…
$11.00 - $22.30 an hour
3d
Music Teacher Store 614
Guitar Center —Columbus, OH
Previous experience in Music, Education, or related field. As a Music Teacher, you will be responsible for teaching music lessons to students according to the…
$11.00 - $22.30 an hour

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IT Support Technician, Level 1

Guitar Center -
Kansas City, MO

Apply Now

Job Details

Full-time
$46,000 - $57,783 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Employee discount

Qualifications

Windows
High school diploma or GED
Desktop (troubleshooting support)
macOS
Productivity software
Technical Proficiency

Full Job Description

About Guitar Center:

At Guitar Center, we believe in the power of music and the technology that supports it. With over 300 stores nationwide and a growing network of support centers, we’re committed to delivering a seamless experience for musicians, associates, and partners alike. Our IT team plays a vital role in keeping our systems running smoothly and our teams connected.

About The Role:

We’re looking for a tech-savvy, customer-focused IT Support Technician Level 1 to join our Help Desk & End User Support Team. In this role, you’ll serve as the first point of contact for IT-related issues across Guitar Center’s nationwide operations. You'll provide front-line support, diagnose technical problems, and help keep our teams equipped and running. If you’re passionate about solving problems, love working with people, and thrive in a fast-paced environment — we want to hear from you!

Responsibilities:

Respond to incoming IT support requests via phone, email, chat, and ticketing system

Troubleshoot Tier 1 technical issues related to hardware, software, and account access

Guide users through diagnostic and resolution steps for various systems, including POS

Track and document support activity in our incident management system

Maintain and manage employee system access and credentials

Coordinate hardware replacements and installations across store locations

Escalate complex issues to specialized IT teams when necessary

Contribute to documentation and knowledge base articles for team use

Stay up to date on internal systems, tools, and best practices through training and collaboration

To join our band, you'll need the following experience:

Qualifications & Experience:

High School Diploma or GED (required)

2+ years of experience in technical support or customer service, or equivalent (e.g., CompTIA A+)

Proficiency with Windows and MacOS environments, Microsoft Office, and basic IT hardware

Excellent communication skills, both written and verbal

Ability to manage multiple priorities in a high-volume support environment

Strong problem-solving skills and attention to detail

Willingness to work evening/weekend hours as part of a rotating on-call schedule

Bonus Points If You Have:

A+ Certification or Microsoft-related credentials

Experience supporting POS systems or retail environments

Familiarity with incident management and ticketing systems (e.g., ServiceNow, Jira)

Key Competencies:

Analytical Skills: Ability to interpret data and extract insights to improve business performance.

Collaboration: Proven ability to work cross-functionally and build productive relationships.

Customer Focus: Prioritizes the user experience in all support processes.

Interpersonal Communication: Communicates clearly, courteously, and effectively across diverse audiences.

Initiative: Proactively identifies and addresses problems; driven by continuous improvement.

Organizational Skills: Manages time and priorities effectively, with strong attention to detail.

Performance Management: Committed to ongoing skill development and goal achievement.

Technology Skills: Competent in navigating relevant systems and tools to meet business needs.

Pay Rate: $46,000 - $57,783/yr. dependent on background and experience.

Schedule - 11am-8pm (either Wed.-Sun or Saturday - Wednesday) Must include both Saturday and Sunday and 3 other days during the week.

Disclaimer:

While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.

Why Guitar Center Company? Here’s just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to [email protected].

Apply Now

Refine Your Search

guitar center jobs in missouri

IT Support Technician, Level 1

GC Retail Sales Associate Store 341

Technician, Private Reserve Guitars

GC Pro Account Manager - Outside Sales (Hiring Multiple Locations - Chicago, St. Louis)

Lesson Advisor

Supervisor, Operations

Clerk, Returns (Guitar Resolver)

Gear Trainer

Inventory Control Auditor

Music Teacher Store 343

Gear Advisor II

Lead, Operations

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