Top 52 Hotel front desk manager Jobs in Missouri

Guest Service Manager
Kansas City Airport Marriott —Kansas City, MO
- $63,000 - $67,000 a year
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Manager / Guest Services Manager
Hampton Inn & Suites – St. Louis at Forest Park —Forest Park, MO
- $55,000 - $60,000 a year
- Weekends as needed
- Leadership
- Communication skills
- Paid jury duty
- AD&D insurance
Quick Apply
Hotel Manager
Perpetual Capital, LLC —West Plains, MO
- $20 - $25 an hour
- Full-time
- Background check
- Recruiting
- In-person
Quick Apply
23h
Front Office Manager
KMG Hotels —Joplin, MO
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Opportunities for advancement
Quick Apply
Front Office Manager
Hotel Phillips —Kansas City, MO
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- 401(k) matching
Quick Apply
5d
Assistant Front Office Manager
Hyatt CENTRIC DOWNTOWN ST. LOUIS —St. Louis, MO
- From $24 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Services Manager - Kansas City Airport Marriott, KC, Mo
Kansas City Airport Marriott —Kansas City, MO
- $63,000 - $67,000 a year
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant Front Office Manager
Sheraton Westport Plaza Hotel St. Louis —St. Louis, MO
- $21 an hour
- Full-time
- Inventory control
- Restaurant management
- Mid-level
Quick Apply
Assistant Front Office Manager
Doubletree Westport Hotel —St. Louis, MO
- From $21 an hour
- Full-time
- Bilingual
- Mid-level
- Accounting
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Supervisor
AC Hotel Kansas City Plaza —Kansas City, MO
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- Hotel
- 1 year
Assistant General Manager
WoodSpring Suites —Kansas City, MO
- $45,000 - $50,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Hotel General Manager
Hotel Grand Victorian —Branson, MO
- $49,659.01 - $59,804.39 a year
- Full-time
- Bilingual
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
5d
Rooms Operations Manager
Marriott International, Inc —Clayton, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
7d
Front Desk Supervisor
Hotel —Kansas City, MO
- $19 - $21 an hour
- 8 hour shift
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Agent
21c Museum Hotels —St. Louis, MO
- Full-time
- Background check
- Entry level
Quick Apply
7d
Housekeeping Training Manager
Marriott International, Inc —St. Louis, MO
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
14d
Front Office Manager
AC Marriott —Chesterfield, MO
- 8 hour shift
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Night Auditor
Seville Plaza Kansas City —Kansas City, MO
- $16 - $18 an hour
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Operations Manager
KMG Hotels —Chesterfield, MO
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Hotel Supervisor
Ameristar Casino Hotel Kansas City —Kansas City, MO
- From $44,000 a year
- Full-time
- Inventory management
- Mid-level
- 3 years
Quick Apply
1d

I want to receive the latest job alert for hotel front desk manager in missouri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel front desk manager jobs near missouri

Guest Service Manager

Kansas City Airport Marriott -
Kansas City, MO

Quick Apply

Job Details

Full-time
$63,000 - $67,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Parental leave
Employee assistance program
Vision insurance
Employee discount
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Teamwork
Team leadership
Writing skills
Basic math
Managing hospitality teams
Team development
Property management systems (PMS)
Hotel and accommodations guest complaints handling
Business operations
Cash handling
General management
Property management

Full Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Manager for the Kanas City Airport Marriott, Kansas City, Missouri.

Must have Evening and Weekend Availability

Salary : 63,000-67,000

Position Summary:

You will be responsible for ensuring exceptional guest experience by overseeing front desk operations, guest services, and related hotel services. This role leads and motivates the guest services team, resolves guest concerns promptly, and ensures the hotel maintains the highest standards of service and hospitality.

Essential Job Duties & Responsibilities:

Helps manage the guest experience from pre-arrival to departure and everything in between by facilitating room assignments, maintaining incoming and monitoring reservations, and managing the expectations of all guests.
Communicate daily operations to teams and leaders in daily team briefings and relays any updates to the Operations Manager and Assistant General Manager.
Find solutions to guest challenges, problem solving with team members and maintaining the upkeep of the Guest Services team’s administration.
Supervise, train, and motivate guest service staff, including front desk, bell, and valet team members.
Maintain knowledge of hotel services, amenities, and local attractions to provide informed recommendations to guests.
Monitor and improve guest satisfaction scores and service quality.
Provide reports on guest feedback, staff performance, and operational metrics for management review.
Assist in developing and implementing service standards, policies, and procedures.
Directly support the Operations Manager and Assistant General Manager as needed which includes and is not limited to supporting guest programming and coaching/motivating staff.
Collaborate in an effective manner with all teams of the property to achieve success in all things guest facing.
Assist in overall property operations as appointed by General Manager and Assistant General Manager.

Qualifications and Requirements:

A minimum of two (2) years in hotel operations and management.
Solid background in customer service and hospitality industry.
Strong understanding of teamwork.
Excellent interpersonal, communication, and problem-solving abilities.
Ability to work in a fast-paced environment and handle guest complaints with tact and professionalism.
Experience with hotel property management systems.
Strong management and leadership skills.
Operates with a sense of urgency and discipline.

This job requires the ability to perform the following:

Requires advanced knowledge of the hospitality and business management fields.
Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.
Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.
Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction.
Requires highly developed communication skills in leading Ambassadors and guest satisfaction.
Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors.
Must have excellent literacy skills necessary for reports, policies and procedures.
Must have vision ability in order to visually inspect hotel.
Must have mobility to walk through the front and the back of the hotel

Other:

Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
RSP with Company Match
Employee discount
Life insurance
Parental leave
Referral program

Pay: $63,000.00 - $67,000.00 per year

Application Question(s):

This role requires evenings, weekend, and holiday availability. Are you available for this type of schedule?

Experience:

Guest Service Leadership: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk manager jobs in missouri

Guest Service Manager

Hotel Front Desk Manager / Guest Services Manager

Hotel Manager

Front Office Manager

Front Office Manager

Assistant Front Office Manager

Guest Services Manager - Kansas City Airport Marriott, KC, Mo

Assistant Front Office Manager

Assistant Front Office Manager

Front Desk Supervisor

Assistant General Manager

Hotel General Manager

Rooms Operations Manager

Front Desk Supervisor

Front Desk Agent

Housekeeping Training Manager

Front Office Manager

Hotel Front Desk Night Auditor

Operations Manager

Hotel Supervisor

I want to receive the latest job alert for hotel front desk manager in missouri

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected