Top 59 Patient access lead Jobs in Missouri

Patient Access Team Lead
Urology of St. Louis —Florissant, MO
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
7d
Sonographer Lead
SSM Health —Fenton, MO
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Paid parental leave
- Health insurance
CT Computed Tomography Technologist Lead
SSM Health —Fenton, MO
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Paid parental leave
- Relocation assistance
Lead, Medical Assistant (MA)/Licensed Practical Nurse (LPN) - Behavioral Medicine
Jordan Valley Health —Springfield, MO
- Full-time
- Nursing
- Vital signs
- Current TB test
- Health savings account
- AD&D insurance
Quick Apply
Patient Account Representative Lead
SSM Health —Missouri
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health insurance
Patient Access Rep Lead
BJC HealthCare —St. Louis, MO
- $18.00 - $27.35 an hour
- Weekends as needed
- Hospital
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Patient Access Lead (Non-Exempt)
Mercy —Springfield, MO
- Full-time
- Management
- Hospital
- Mid-level
- Health insurance
- Dental insurance
7d
Lead Director - Medical Pharmacy Network
CVS Health —Missouri
- $100,000 - $231,540 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
5d
Lead Patient Account Registrar
St. Joseph Medical Center —Kansas City, MO
- 8 hour shift
- Microsoft Excel
- Hospital
- Mid-level
- Paid holidays
- Health insurance
2d
Enrollment Lead- Aetna Employer Portal
CVS Health —Jefferson City, MO
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
7d
Territory Business Leader - St Louis
Sequel Med Tech —St. Louis, MO
- $175,000 - $215,000 a year
- Extended hours
- Remote
- Driver's License
- Bachelor's degree
- Driving
- Health savings account
- Paid holidays
Lead Transportation Assistant
US Veterans Health Administration —St. Louis, MO
- $51,740 - $67,264 a year
- Online Application
- Background check
- Psychiatry
- Writing skills
1d
Epic Wisdom Lead - 6364302
Accenture —St. Louis, MO
- $84.25 - $94.25 an hour
- Full-time
- Hybrid work
- Management
- 5 years
- High school diploma or GED
- Disability insurance
- Health insurance
14d
Lead Family Navigator
University of Missouri —Columbia, MO
- $25.00 - $27.50 an hour
- Online Application
- Mid-level
- University
- Psychology
- Paid parental leave
- Disability insurance
Housekeeping Aid Leader
US Veterans Health Administration —Columbia, MO
- $19.57 - $22.83 an hour
- Online Application
- Background check
- Inventory management
- Pass drug screening
- On-the-job training
Financial Operations Lead Analyst- Hybrid
The Cigna Group —St. Louis, MO
- Online Application
- Hybrid work
- Microsoft Access
- Research
- Mid-level
Lead Medical Assistant - Internal Medicine
BJC HealthCare —St. Louis, MO
- $20 - $29 an hour
- 8 hour shift
- CPR Certification
- Hospital
- BLS Certification
- Disability insurance
- Health insurance
Technology Strategy Leader - Enterprise Data, AI & Platforms - Hybrid
The Cigna Group —St. Louis, MO
- $139,900 - $233,100 a year
- Online Application
- 11+ years
- Bachelor's degree
- Fair chance
- Paid holidays
- Health insurance
21h
QC - Lead Scientist I
Catalent —Kansas City, MO
- 8 hour shift
- Doctoral degree
- 5 years
- Master's degree
- Paid holidays
- Health insurance
Clinical Laboratory Scientist Lead
SSM Health —St. Louis, MO
- Full-time
- Mid-level
- Children
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance

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patient access lead jobs near missouri

Patient Access Team Lead

Urology of St. Louis -
Florissant, MO

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Profit sharing
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

Operational analysis
Call center experience
Employee relationship building
High school diploma or GED
Team development
Process management
Call center management

Full Job Description

Position Title: Patient Access Team Lead

Reports to: Patient Access Team Manager

Job Status: Full-Time

FLSA Status: Non-Exempt

Position Summary: Lead for the Patient Care Team; be a part of the interviewing, hiring, training, scheduling, and monitoring of staff. Attend meetings and respond timely to all requests, including completion of matters referred to the lead. Identify performance deficiencies and opportunities and implement action plans as appropriate. Effectively maintain a work environment which promotes communication to stimulate the morale, engagement, and growth of the Patient Care Team. Other duties as assigned.

Essential Functions: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

· The ability to Train new Patient Care Coordinators, develop, motivate, and assist existing Patient Care Coordinators in reaching new levels of skills, knowledge, and attitude. Effectively maintain a work environment which stimulates and motivates morale, engagement, and growth of the team. Identify performance deficiencies and opportunities and implement action plans as needed.

· Assist with answering incoming calls during daily operational hours

· Assist with onboarding new employees and conduct training sessions for New Hires

· The ability to work on-site as needed

· Conduct refresher training as needed

· Oversee and assist in the Patient Care Coordinator Team chats

· Review and respond timely to requests, including emails, telephone calls, issues, research, and resolution as needed by staff, management, and patients. Timely completion of matters referred to the Supervisor or Management.

· Effectively communicate and interact with the Patient Care Coordinators, providers, management, and patients. Conduct, attend and participate in meetings, conference calls and training sessions.

· Oversee the incoming referral and intake process, make timely recommendations, and tweaks to improve efficiency.

· Identifying operational improvements; monitor workflow, assign tasks, goals, and objectives.

· Monitoring performance dashboards and workload distribution, providing feedback to management

· Offering NON-disciplinary quality feedback and flagging trends or concerns

· Acting as the daytime point person for frontline questions

· Monitoring AI systems for timely routing and completion

· Coordinate work activities to achieve the volume expected to meet operational requirements; schedule and monitor daily team performance.

· Other duties as assigned

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

· Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Abides by all attendance guidelines set forth in the company handbook

· Dependability - Follows instructions, responds to management direction; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

· Team Motivation: Inspires and energizes team members to meet and exceed goals.

· Coaching & Development: Provides constructive feedback, identifies training needs, and supports employee growth.

· Conflict Resolution: Manages interpersonal issues and resolves team conflicts professionally.

· Clear Verbal & Written Communication: Articulates expectations, processes, and feedback effectively.

· Active Listening: Demonstrates empathy and understanding when speaking with both team members and patients.

· Interpersonal Skills: Builds rapport and maintain professional relationships with staff

· Performance Monitoring: Tracks team metrics (AHT, CSAT, FCR, etc.) and identifies trends (when required)

· Quality Assurance: Reviews calls, provides feedback, and ensures compliance with standard (when required)

· System Proficiency: Strong knowledge of CRM platforms, phone systems, and other call center technologies.

· Process Improvement: Identifies inefficiencies and contributes to process optimization.

· Multi-tasking: Juggles priorities in a fast-paced environment.

Education and Experience:

· High School diploma and/or equivalent education

· 3 Years of Medical Call Center Experience Required

· Supervisory experience or demonstrated leadership abilities preferred

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include Close vision and Distance vision. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear.

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Profit sharing
Referral program
Tuition reimbursement
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Call center: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient access lead jobs in missouri

Patient Access Team Lead

Sonographer Lead

CT Computed Tomography Technologist Lead

Lead, Medical Assistant (MA)/Licensed Practical Nurse (LPN) - Behavioral Medicine

Patient Account Representative Lead

Patient Access Rep Lead

Patient Access Lead (Non-Exempt)

Lead Director - Medical Pharmacy Network

Lead Patient Account Registrar

Enrollment Lead- Aetna Employer Portal

Territory Business Leader - St Louis

Lead Transportation Assistant

Epic Wisdom Lead - 6364302

Lead Family Navigator

Housekeeping Aid Leader

Financial Operations Lead Analyst- Hybrid

Lead Medical Assistant - Internal Medicine

Technology Strategy Leader - Enterprise Data, AI & Platforms - Hybrid

QC - Lead Scientist I

Clinical Laboratory Scientist Lead

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