Senior Freight Dispatcher
CJC Transport – Berkeley (St. Louis), MO
Full-Time | On-Site | Logistics & Transportation
CJC Transport is seeking an experienced Senior Freight Dispatcher to join our operations team in St. Louis, Missouri.
This is an excellent opportunity for a logistics professional who thrives in a fast-paced environment, enjoys solving problems, and takes pride in ensuring freight moves safely, efficiently, and on time. As a Senior Dispatcher, you'll play a critical role in coordinating drivers, maximizing equipment utilization, and delivering exceptional service to our customers.
If you're an organized, proactive leader with a strong transportation background, we'd love to hear from you.
$75,000 - $90,000/year
-
Medical Insurance
-
Dental Insurance
-
Vision Insurance
-
Company-Paid Life Insurance
-
Optional Supplemental Life Insurance
-
401(k) with Company Match
-
Paid Time Off
-
Opportunities for professional growth and advancement
Headquartered in Berkeley, Missouri, CJC Transport is a family-owned transportation and logistics company providing truckload, LTL, brokerage, warehousing, temperature-controlled freight, white glove delivery, and customized supply chain solutions across the United States.
Our continued growth is driven by exceptional customer service, reliable operations, and a team-oriented culture where every employee contributes to our success.
-
Dispatch and coordinate drivers to maximize productivity and on-time performance.
-
Monitor active shipments and proactively resolve service issues.
-
Communicate with drivers regarding routes, customer requirements, delays, and schedule changes.
-
Ensure compliance with DOT, FMCSA, Hours of Service (HOS), and company policies.
-
Build efficient driver schedules while optimizing equipment utilization.
-
Coordinate load assignments with customers, brokers, and internal departments.
-
Monitor GPS and fleet tracking systems to ensure timely deliveries.
-
Address unexpected operational challenges and develop effective solutions.
-
Maintain accurate dispatch records and transportation documentation.
-
Provide exceptional customer service through proactive communication and issue resolution.
-
Mentor and support dispatch team members as needed.
-
Collaborate with leadership to improve operational efficiency and customer satisfaction.
-
Minimum 5 years of freight dispatching or transportation operations experience
-
Strong understanding of trucking and logistics operations
-
Experience dispatching CDL-A drivers
-
Working knowledge of DOT and FMCSA regulations
-
Excellent organizational and multitasking skills
-
Strong communication and problem-solving abilities
-
Ability to make quick decisions in a fast-paced environment
-
Proficiency with transportation management systems (TMS), Microsoft Office, and dispatch software
-
Experience dispatching regional and over-the-road freight
-
Leadership or supervisory experience
-
Experience working with owner-operators and company drivers
-
Knowledge of freight brokerage and customer logistics
-
Bilingual (English/Spanish) is a plus
The ideal Senior Dispatcher is someone who:
-
Stays calm under pressure.
-
Communicates effectively with drivers and customers.
-
Thinks several steps ahead to prevent service disruptions.
-
Takes ownership of challenges and finds solutions quickly.
-
Understands that great customer service begins with great communication.
-
Enjoys working as part of a collaborative operations team.
At CJC Transport, you'll join a company where your experience is valued and your ideas are welcomed.
We offer:
-
Family-owned company with approachable leadership
-
Collaborative and supportive work environment
-
Stable, growing transportation company
-
Opportunities for career advancement
-
Modern technology and operational support
-
A culture focused on teamwork, accountability, and customer service
As CJC Transport continues to expand, we're investing in talented operations professionals who want to help shape the future of our business.
If you're looking for a dispatcher role where you can make an impact, work alongside experienced transportation professionals, and build a long-term career, we'd love to meet you.
Apply today to become part of the CJC Transport operations team.
CJC Transport is proud to be an Equal Opportunity Employer.
