Top 601 Patient services representative Jobs in Mitchellville Md

Call Center Agent
Zimmerman Associates, Inc. —Bethesda, MD
- $21.50 an hour
- Microsoft Outlook
- Computer literacy
- Primary Care
Bilingual Medical Receptionist
APT Healthcare —Glen Burnie, MD
- $25 an hour
- Full-time
- Background check
- Spanish
- English
- Paid holidays
- Health insurance
Quick Apply
Patient Services Representative
RGW Parent Inc —Bowie, MD
- $18.21 - $26.72 an hour
- Computer literacy
- HIPAA
- English
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Receptionist
Vision Source —Mitchellville, MD
- $17 - $20 an hour
- Part-time
- Private practice
- Communication skills
- Entry level
Quick Apply
Front Desk Receptionist Job
Vision Source —Mitchellville, MD
- Part-time
- Private practice
- Communication skills
- Entry level
Patient Access Representative (PRN | As Needed)
Children's National Hospital —Prince George's County, MD
- $20.75 - $40.99 an hour
- PRN
- Microsoft Excel
- Computer literacy
- HIPAA
Patient Service/Front Desk Coordinator
MyEyeDr. —Bowie, MD
- $17.15 - $20.15 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
4d
Medical Receptionist / Front Desk
FYZICAL Therapy and Balance Centers —Bowie, MD
- Full-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Patient Service Representative
Patient First —Landover Hills, MD
- $20 - $23 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- 401(k)
- 401(k) matching
Medical Receptionist
CHILDREN FIRST LLC —Largo, MD
- $18 - $22 an hour
- Full-time
- Bilingual
- Background check
- Computer literacy
Quick Apply
4d
Founding Team Front Desk Office Coordinator Part-time transitioning to Full-time (update)
Smilezeum Pediatric Dental Studio —Largo, MD
- $22 - $26 an hour
- Part-time
- Background check
- Spanish
- Dental office
Quick Apply
Front Desk Support at Counseling Office
Washington Area Clinical Center —Bowie, MD
- $16 - $19 an hour
- Temporary
- HIPAA
- US work authorization
- In-person
- Life insurance
- Retirement plan
Quick Apply
Senior Patient Access Representative
Children's National Hospital —Prince George's County, MD
- $21.17 - $42.35 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Inpatient
- Commuter assistance
- AD&D insurance
Front Desk Receptionist
United Urology Group —Upper Marlboro, MD
- $20 - $23 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- HIPAA
- Dental insurance
- Tuition reimbursement
Quick Apply
1d
Dental Receptionist
Dental Land Pediatrics —Bowie, MD
- $20 - $27 an hour
- Full-time
- Dental office
- Writing skills
- HIPAA
- 401(k)
- Paid time off
Quick Apply
5d
Medical Receptionist
ExpressCare Urgent Care —Gambrills, MD
- $16.50 - $18.00 an hour
- Overtime
- Ability to walk for extended periods
- Urgent Care
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
3d
Front Desk Associate (Per-diem HD 9/1/2026) Greenbelt, MD, Laurel, MD, Germantown, MD, Rockville, MD
PM Pediatrics Management Group —Greenbelt, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
Medical Secretary/Receptionist
Nephrology Clinic —Greenbelt, MD
- From $23 an hour
- Full-time
- Private practice
- Customer service
- Medical office experience
- Dental insurance
- 401(k)
Quick Apply
Unit Clerk
University of Maryland Medical System —Largo, MD
- $17.00 - $27.12 an hour
- Full-time
- High school diploma or GED
- Entry level
Medical Receptionist / Front Desk
Fyzical —Bowie, MD
- Computer literacy
- No experience needed
- High school diploma or GED
- Opportunities for advancement

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Call Center Agent

Zimmerman Associates, Inc. -
Bethesda, MD

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Job Details

$21.50 an hour

Qualifications

Microsoft Outlook
High school diploma or GED

Full Job Description

Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions’ premier coordinating authority for appointing and referral management.

PAY RATE: $21.50 HRLY PLUS $5.09 H&W

ROLE AND RESPONSIBILITY:

Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.

This is an onsite employment opportunity. .

QUALIFICATIONS/SKILLS AND EXPERIENCES:

High school diploma and at least six (6) months’ experience in a customer service role in a healthcare environment or a related discipline is required.
U.S Citizenship required as well as ability to obtain a Public Trust Clearance.
Effective communication skills.
Knowledge of medical terminology.
Knowledge of Health Information Privacy (ethical and legal considerations)
Familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services.
Ability to perform accurate data entry with strong attention to detail.
Superior customer service, problem solving, collaboration and organizational skills.
Knowledge of Microsoft Office programs, Outlook (email), and the Internet is required.

ESSENTIAL TASKS:

1. Utilize the AVAYA automated Call Distribution (ACD) system, receive phone calls for appointment related requests for the National Capital Region and the Proactive line/POM.

2. Accurately and courteously schedule medical appointments, validating and documenting patient eligibility for services from phone calls, or other methods used for appointment request. Supports the Primary Care Manager (PCM) by name processing for appointments and appropriate access to care timeframes allocation of standard appointment types.

3. Ensure all appointments are booked, canceled and/or rescheduled in accordance with NCR established standards, policies, and business rules, and the IRMAC Protocol Website for any of the 600 plus clinic SOPs.

4. Proactively call patients to schedule appointments with PCM or Specialty clinic. Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline offered appointments to update the referral record. Provide patients with specific visit instructions based on the booking protocols and referral notes.

5. Verify patient registration information via MHS Genesis Revenue Cycle appointment software prior to scheduling appointments. Review health care delivery plans and military status related to patient eligibility in MHS Genesis Revenue Cycle and DEERS. Correct demographic data as needed.

6. Collaborate with Referral Management Reviewers to ensure proper scheduling of referrals.

7. Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF.

8. Provide clinic appointment access, send electronic messages to doctors, nurse practitioners, physician assistants, and nursing staff administrators.

9. Send telephone consults to designated triage nurse for PCM immediately following the completion of a Telephone consult.

10. Provide feedback to PM regarding patient appointment access and issues encountered during phone call interactions.

11. Other duties as assigned.

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status or any other legally protected status.

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Refine Your Search

patient services representative jobs in mitchellville md

Call Center Agent

Bilingual Medical Receptionist

Patient Services Representative

Front Desk Receptionist

Front Desk Receptionist Job

Patient Access Representative (PRN | As Needed)

Patient Service/Front Desk Coordinator

Medical Receptionist / Front Desk

Patient Service Representative

Medical Receptionist

Founding Team Front Desk Office Coordinator Part-time transitioning to Full-time (update)

Front Desk Support at Counseling Office

Senior Patient Access Representative

Front Desk Receptionist

Dental Receptionist

Medical Receptionist

Front Desk Associate (Per-diem HD 9/1/2026) Greenbelt, MD, Laurel, MD, Germantown, MD, Rockville, MD

Medical Secretary/Receptionist

Unit Clerk

Medical Receptionist / Front Desk

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