Top 2232 Insurance account representative Jobs in Mn

Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
1d
Patient Account Representative
Gillette Children's —Saint Paul, MN
- $20.58 - $30.87 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Paid time off
Disability Representative
Sedgwick —Eden Prairie, MN
- Full-time
- Hybrid work
- Computer literacy
- Office
- Windows
- Health savings account
- Disability insurance
Screening Specialist / Human Services Program Representative 1
State of Minnesota - Human Services Dept —Saint Paul, MN
- $29.25 - $42.94 an hour
- Online Application
- Hybrid work
- Mid-level
- Driver's License
- Criminal background check
- Paid parental leave
- Paid holidays
7d
Financial Clearance Call Center Rep-Part Time-Hybrid
Mayo Clinic —Rochester, MN
- $21.91 - $34.27 an hour
- Part-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Minneapolis, MN
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Representative
Allina Health System —Minneapolis, MN
- $22.04 - $30.01 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- 16+ years old
- Disability insurance
- Health insurance
Claims Representative - Liability | BI and Premises Liability | Dedicated Account
Sedgwick —Eden Prairie, MN
- Hybrid work
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
10d
Account Representative- Insurance
Noah Insurance Group —Forest Lake, MN
- Full-time
- Entry level
Quick Apply
9d
Pain Management Physician
Twin Cities Pain Clinic —Edina, MN
- From $450,000 a year
- Full-time
- Background check
- Medicine
- Computer literacy
- Health savings account
- Disability insurance
RN/LPN - Full Time PM
Annandale Care Center —Annandale, MN
- $30.02 - $44.58 an hour
- Overnight shift
- Nursing
- Skilled nursing facility
- Patient monitoring
- 403(b) matching
- Health savings account
Quick Apply
4d
Local Driver $28 - $30 CDL Class A Van/Flatbed
Manning Transfer, Inc. —Blaine, MN
- $28 - $30 an hour
- Online Application
- Local
- Dry van
- CDL A
- Health savings account
- Paid holidays
Quick Apply
Pastoral Care Community Coordinator
School Sisters of Notre Dame —Shakopee, MN
- $65,000 - $70,000 a year
- Weekends as needed
- Mid-level
- Residential
- Driver's License
- 403(b) matching
- Health savings account
Quick Apply
4h
Freight broker/carrier sales representative
SAV Transportation Group —Coon Rapids, MN
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Truck Driver - OTR Class A - Penske Logistics
Penske Truck Leasing and Logistics —Saint Michael, MN
- $80,000 a year
- Full-time
- Customer service
- Ability to walk for extended periods
- No touch freight
- AD&D insurance
- Paid holidays
Boiler and Maintenance Technician
First District Association —Litchfield, MN
- $37.68 an hour
- Overtime
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Boiler & Steam Turbine Plant Operator (MN 1A License) - Ethanol Plant
Chippewa Valley Ethanol Company, LLLP —Benson, MN
- From $38 an hour
- 12 hour shift
- Microsoft Excel
- Basic math
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Territory Sales Representative
LPi —Duluth, MN
- Up to 50% travel
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Registered Nurse (RN) $5,000.00 SIGN ON BONUS
DIVINE HOUSE INC —Detroit Lakes, MN
- $38 - $42 an hour
- Full-time
- CPR Certification
- Nursing
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Civil Litigation Attorney
Reding & Pilney, LLC —Lake Elmo, MN
- $75,000 - $130,000 a year
- Full-time
- Writing skills
- Mid-level
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply

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Patient Financial Services Customer Service Representative

Fairview Health Services -
Saint Paul, MN

Apply Now

Job Details

Full-time
$22.96 - $32.42 an hour
1 day ago

Benefits

Work from home

Qualifications

Data integrity assurance
Managing customer accounts
Health insurance co-pays
Patient question and concern management
Account maintenance
Data validation techniques
Maintaining patient confidentiality
Medical office experience
Regulatory compliance
Health insurance customer support
Mid-level
Incident Escalation
Patient financial aid assistance
Financial issue resolution
Data integrity and documentation
Health information data integrity
Debt collection payment plan
Financial counseling
Vendor communication
Financial needs assessment
Insurance provider collaboration
Bad debt management
Billing issue inquiries
Case referral
Handling account queries
Associate's degree
Medical billing regulations compliance
Escalation handling
2 years
Medical debt collection accounts

Full Job Description

Responsibilities/Job Description:

Fairview is looking to add a Patient Financial Services Customer Service Representative to our team. This is a full-time, benefit-eligible position that works Monday through Thursday from 9:00 a.m. to 5:30 p.m. and Fridays from 8:00 a.m. to 4:30 p.m. Following the completion of training, team members work from home while remaining closely connected with their team and leadership. The ideal candidate will have previous customer service and call center experience, knowledge of medical billing, and experience processing patient payments while providing exceptional customer service.

This position is responsible for providing Fairview patients with an understanding of the billing and insurance processing of their healthcare services through the inbound call center. The CSC Representative will counsel patients on financial solutions available to them either through direct payments, payment plans, or screening for qualification for assistance programs. The CSC Representative will manage both hospital and physician accounts in all systems and understand in depth the Registration, Hospital Billing, and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collection practices, understanding of the Attorney General Requirements, and able to liaison with bad debt vendors when needed. They will have detailed knowledge of the functions within the Revenue Cycle and how they interact in the life of a patient account.

Responsibilities

Maintains the best practice routine per department guidelines:
Handle calls presented to CSC through the automated call distribution system accurately and efficiently.
Work independently in problem solving with patients regarding their accounts in both hospital and clinic billing situations. Counsel the patient on the complexity of the interdependency between hospital and physician billing within the patient’s continuity of care.
Able to handle each call with compassion, service, dignity and integrity in mind as aligned with MHealth Fairview's values
Timely processing of patient/insurance requests for follow-up of payment research, checking charges, coding review, insurance processing concerns, etc.
Identifies when callers need to be referred to insurance specialist or escalation staff for further assistance.
Notifies patient and/or guarantor of self-pay balances co-pays/deductible/coinsurance, etc.
Understands and adheres to Revenue Cycle’s Escalation Policy.
Contributes to the process or enablement of collection of expected payment.
Meet department goals and maintain productivity while working remotely.
Manage accuracy of accounts to ensure appropriate billing and compliance with patient privacy and data integrity:
Timely and accurate work
Verifies insurance benefits to maximize reimbursement.
Assists customers regarding billing questions and ensures appropriate resolution of problems. Explain and interpret eligibility rules and regulations or identify other resources available for financial assistance. Identify patients who may be eligible for financial exceptions. Keep updated on changes with regulatory issues.
Validate patient data is accurate and authorization is in place to provide information.
Uninsured accounts reviewed and managed to include validation that uninsured discounts have been appropriately applied, and all payment sources available to the patient have been explored.
Bad debt management of accounts and interactions with vendors.
Counsel patients throughout the collection process on solutions available to them for account resolution.
Problem solves with vendors and patients on reasonable resolutions.
Identify patients with financial need.

Required Qualifications

2 years customer service experience
This individual should have strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc.) as well as the ability to work independently

Preferred Qualifications

Associate of Arts
2 years in healthcare customer service
3 years experience in a hospital or clinic business office
Previous call center experience

Qualifications: $22.96- $32.42 Hourly

Apply Now

Refine Your Search

insurance account representative jobs in mn

Patient Financial Services Customer Service Representative

Patient Account Representative

Disability Representative

Screening Specialist / Human Services Program Representative 1

Financial Clearance Call Center Rep-Part Time-Hybrid

Inbound Sales Representative (Remote/Central Time)

Customer Experience Representative

Claims Representative - Liability | BI and Premises Liability | Dedicated Account

Account Representative- Insurance

Pain Management Physician

RN/LPN - Full Time PM

Local Driver $28 - $30 CDL Class A Van/Flatbed

Pastoral Care Community Coordinator

Freight broker/carrier sales representative

Truck Driver - OTR Class A - Penske Logistics

Boiler and Maintenance Technician

Boiler & Steam Turbine Plant Operator (MN 1A License) - Ethanol Plant

Territory Sales Representative

Registered Nurse (RN) $5,000.00 SIGN ON BONUS

Civil Litigation Attorney

I want to receive the latest job alert for insurance account representative in mn

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