Head of Digital and IT – United States
The Head of Information Technology – United States is accountable for the operational leadership and tactical execution of IT function across US operations.
The role oversees delivery through three established functional pillars, each led by a dedicated Manager:
- Enterprise Systems
- IT Operations
- Cybersecurity
Group‑level strategy, enterprise architecture, standards, and investment direction are defined by the group strategy planning.
This role is accountable for executing against that direction, ensuring outcomes are delivered reliably, securely, and in compliance with contractual and regulatory obligations.
The role operates in a highly regulated defense and maritime environment and is critical to enabling safe operations and successful program execution.
Roles and Responsibilities:
1. Overall Digital & IT Execution (USA)
- Act as the single accountable owner for Digital & IT delivery across US operations
- Integrate planning, priorities, and delivery across all three pillars
- Ensure consistent execution of approved roadmaps and initiatives
- Own operational risk relating to IT systems, services, and cybersecurity
2. Enterprise Systems & DevOps (Oversight)
Accountable for outcomes delivered by the Enterprise Systems & DevOps Manager, including:
- Operational health and availability of enterprise applications and platforms (e.g. ERP, PLM, MRP, reporting and collaboration tools)
- DevOps practices, release management, configuration, and environment stability
- Execution of approved system enhancements, integrations, and upgrades
- US system ownership responsibilities and operational decision‑making
The role ensures systems are stable, secure, and fit for purpose, without directly performing technical delivery.
3. IT Operations (Oversight)
Accountable for outcomes delivered by the IT Operations Manager, including:
- End‑user computing, infrastructure, and workplace technology services
- Incident, problem, and change management effectiveness
- Asset, device, identity, and access lifecycle management
- Service reliability, performance, and user experience across all US sites
The role owns service outcomes and systemic improvements, not day‑to‑day ticket handling.
4. Cybersecurity (Oversight)
Accountable for outcomes delivered by the Cybersecurity Manager, including:
- Operational cybersecurity control execution and monitoring
- Vulnerability management and incident response
- Audit readiness, evidence management, and remediation tracking
- Ongoing compliance with applicable contractual and regulatory requirements, including where required:
- NIST 800‑171 / CMMC
- Customer security clauses
- SSA / export control‑related controls
Strategic cybersecurity posture and target maturity are set at group level; this role ensures execution and sustainment in the US environment.
5. People & Delivery Leadership
- Lead and performance‑manage the three pillar managers
- Set clear expectations, priorities, and accountability across teams
- Build operational depth and resilience, reducing single points of failure
- Support workforce planning, recruitment, and capability uplift aligned to execution needs
6. Vendor, Financial & Commercial Management
- Oversee US Digital & IT operational budgets and cost management
- Manage vendor performance and service delivery outcomes
- Ensure licensing, support agreements, and technology contracts are fit for purpose
- Identify opportunities for operational efficiency and cost control
7. Stakeholder & Program Support
- Act as the primary Digital & IT execution lead for US operational and program stakeholders as a member of the BAI Senior Leadership Team.
- Ensure IT and cybersecurity obligations are met for active and upcoming contracts
- Provide clear, pragmatic advice on delivery risks, constraints, and dependencies
- Escalate material risks appropriately and in a timely manner
8. Reporting & Continuous Improvement
- Provide clear operational reporting on service performance, delivery status, and risks
- Track benefits realization for US‑delivered initiatives
- Drive continuous improvement in tools, processes, and ways of working
ROLE BOUNDARIES (EXPLICIT)
In scope
- Oversight of Enterprise Systems & DevOps, IT Operations, and Cybersecurity
- Tactical execution and operational delivery
- US Digital & IT risk ownership
- Leadership of pillar managers
Out of scope
- Group Digital & IT strategy
- Enterprise architecture ownership
- Global platform selection and technology vision
- Hands‑on technical delivery
Qualifications / Skills / Experience:
Essential
- 10+ years’ experience in IT or digital delivery leadership roles
- Proven experience operating in regulated, compliance‑driven environments
- Strong operational execution, risk management, and delivery discipline
- Demonstrated ability to lead through managers
- Strong stakeholder and vendor management capability
Desirable
- Defense, maritime, aerospace, or manufacturing sector experience
- Practical experience with NIST 800‑171, CMMC, or similar frameworks
- Experience operating enterprise platforms in production environments
PERSONAL ATTRIBUTES
- Execution‑focused and outcome‑driven
- Calm, structured, and decisive
- Strong operational judgement
- Clear communicator across technical and non‑technical audiences
- Comfortable owning accountability without owning strategy
MEASURES OF SUCCESS
- Stable, reliable IT services across US operations
- Effective operation of enterprise systems
- Strong cybersecurity and audit outcomes
- On‑time delivery of approved initiatives
- High‑performing and resilient Digital & IT teams
Pay: $180,000.00 - $220,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
