Top 15 Network operations center Jobs in Mobile, Al

IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Associate Computer Operator- H
Altera Digital Health Inc. —Mobile, AL
- $20.01 an hour
- Overtime
- Hospital
- Bachelor's degree
- Communication skills
2d
IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Associate Computer Operator- H
Harris Computer Systems —Mobile, AL
- $20.01 an hour
- Overtime
- Hospital
- Bachelor's degree
- Communication skills
2d
IT Systems/Net Work Engineer
Kundlas Consulting Group LLC —Mobile, AL
- Azure
- Computer Science
- System design
Quick Apply
Operations Research Analyst (IMSEVM) Specialist
Koniag Government Services —Mobile, AL
- Full-time
- Construction site
- 5 years
- Engineering
- Paid holidays
- Health insurance
Senior STC Project Manager
Airbus Americas Customer Services, Inc. —Mobile, AL
- Email
- Hybrid work
- Google Workspace
- Engineering
- Office
- Profit sharing
- Paid parental leave
6d
Upgrade Services Project Manager (Cabin)
Airbus Americas Customer Services, Inc. —Mobile, AL
- Email
- Hybrid work
- Google Workspace
- Engineering
- Office
- Profit sharing
- Paid parental leave
1d
TSM System Specialist (USCG OPC Shipbuilding)
THOR Solutions, LLC —Mobile, AL
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Commuter assistance
- AD&D insurance
Quick Apply
Traveling I.T Support Analyst
Chemtrade —United States
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance

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Associate Computer Operator- H
Altera Digital Health Inc. —Mobile, AL
Experience with system monitoring tools. Responding to system alerts, error messages, and operational incidents, performing initial troubleshooting, and…
$20.01 an hour
2d
Associate Computer Operator- H
Harris Computer Systems —Mobile, AL
Experience with system monitoring tools. Responding to system alerts, error messages, and operational incidents, performing initial troubleshooting, and…
$20.01 an hour
2d

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NOC/Network Operations Center Engineer
SDNA Tech —Columbus, OH
Monitor network performance, availability, and alerts using NOC tools. Familiarity with monitoring tools (SolarWinds, Nagios, PRTG, etc.).
From $70,000 a year
Quick Apply
Data Center Technician- 1st shift (Sunday- Wednesday)
Cologix —Columbus, OH
2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred. Medical, dental, and vision insurance.
$28 - $35 an hour
Quick Apply

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network operations center jobs near mobile, al

IT Associate Desktop support analyst

Harris Computer Systems -
Mobile, AL

Apply Now

Job Details

Full-time
$22.83 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title: IT Associate Desktop support analyst

Location: On Site - Mobile, AL

Duration: Full-Time

On call rotation

Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL.

Position: IT Associate Desktop support analyst

The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization’s technology environment. This position serves as a primary point of contact for end-users experiencing technical issues, helping to minimize disruptions to business operations and maintain productivity across the organization.

In this role, the analyst is responsible for troubleshooting and resolving a wide range of technical problems, including hardware malfunctions, software issues, system access concerns, and network connectivity challenges. By applying strong diagnostic skills and technical knowledge, they ensure issues are resolved efficiently, either independently or by escalating more complex problems to senior IT staff.

A key component of this position is delivering exceptional customer service. The IT Associate must communicate clearly and professionally with users of varying technical skill levels, demonstrating patience, empathy, and a solutions-oriented mindset. Building trust and maintaining positive relationships with end-users is essential to achieving high levels of client satisfaction.

Additionally, the role requires active participation as a collaborative team player within the IT department. The analyst contributes to team objectives by sharing knowledge, documenting solutions, and assisting colleagues when needed. They may also support system updates, device deployments, and process improvements, helping to enhance overall IT service delivery.

Success in this position depends on a combination of technical proficiency, strong interpersonal skills, attention to detail, and a proactive approach to problem-solving. By effectively balancing these responsibilities, the IT Associate Desktop Support Analyst ensures reliable technology support and contributes significantly to the organization’s operational efficiency.

Pre-employment Requirements:

We are a drug free facility. Passing a pre-employment drug screening and background check is required.

Academic and Professional Qualifications:

High School diploma required
Bachelor’s degree is preferred but not required.
At least two to four years of experience required in related field.
ITIL or other relevant certifications preferred but not required

Experience:

Strong technical knowledge, understanding of IT systems and networks.
Excellent interpersonal, and verbal/communication skills.
Team Player
MAC and IOS products preferred
Loading PC’s
Trouble shooting issues

Incident /Technical Troubleshooting and Issue Resolution:

Gather detailed information from end users about reported issue.
Perform initial diagnostics and troubleshooting steps based on the information provided.
Oversee timely and effective resolution of technical issues.
Analyze trends in reported issues to identify and address common problems
Escalate complex problems to appropriate support teams for resolution.
Ensure & enforce best practices.
Coordinate with other IT teams to ensure the fastest and most efficient resolution to critical problems.
Develop and maintain comprehensive knowledge base to assist in incident resolution
Document all actions taken and update the ticket with the status and resolution.

Ticket Documentation and Knowledge Base:

Monitor the help desk ticketing system for new support requests.
Prioritize and categorize tickets based on urgency and impact.
Maintain accurate and up-to-date documentation of known issues, troubleshooting steps, and resolutions.
Create or update knowledge base articles for common issues to facilitate self-service support.
Share knowledge and insights with the team to improve overall efficiency and problem-solving.

Hourly Pay: $22.83. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education

Apply Now

Refine Your Search

network operations center jobs in mobile, al

IT Associate Desktop support analyst

Associate Computer Operator- H

IT Associate Desktop support analyst

Associate Computer Operator- H

IT Systems/Net Work Engineer

Operations Research Analyst (IMSEVM) Specialist

Senior STC Project Manager

Upgrade Services Project Manager (Cabin)

TSM System Specialist (USCG OPC Shipbuilding)

Traveling I.T Support Analyst

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