Top 51 Desk associate Jobs in Mobile, Al

IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Hotel Front Desk Associate
Springhill Suites by Marriott Mobile West —Mobile, AL
- $14 - $15 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk Associate
MOBILE AIRPORT CLUB LLC —Mobile, AL
- Part-time
- CPR Certification
- Computer literacy
- High school diploma or GED
Quick Apply
10d
Front Desk Associate
Massage Envy —Mobile, AL
- $12 - $15 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
MOBILE SCHILLINGER CLUB 24 LLC —Mobile, AL
- Part-time
- CPR Certification
- Computer literacy
- High school diploma or GED
Quick Apply
10d
Administrative Assistant
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer literacy
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
IT Help Desk Technician
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
OFFICE MANAGER ASST
FRANKLIN PRIMARY HEALTH CENTER INC —Mobile, AL
- Writing skills
- HIPAA
- Mid-level
Customer Set Up Coordinator
Ecowaste Solutions —Mobile, AL
- $20 an hour
- Mid-level
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
10d
3rd Shift Warehouse Operations Lead
Aldi —Loxley, AL
- $27.00 - $29.50 an hour
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Cashier
Home Depot —Mobile, AL
- 1 year
- Entry level
Medical Clinic Receptionist - Daphne, AL
Pulmonary Associates of Mobile P C —Daphne, AL
- Full-time
- Clinic
- Computer skills
- Communication skills
Quick Apply
Assistant Front Office Manager
Battle House Hotel & Spa —Mobile, AL
- Mid-level
- Leadership
- Resort
- Health savings account
- Paid holidays
Quick Apply
Patient Accounts Representative
Pulmonary Associates of Mobile P C —Mobile, AL
- Full-time
- Medical office experience
- Mid-level
- Front desk
- Disability insurance
- Health insurance
Quick Apply
Front Desk Supervisor
Dreamscape Hospitality —Mobile, AL
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Oyo hotel —Mobile, AL
- From $12 an hour
- Part-time
- Background check
- Computer literacy
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
Child Care Associate
MOBILE SCHILLINGER CLUB 24 LLC —Mobile, AL
- Part-time
- CPR Certification
- No experience needed
- First Aid Certification
Quick Apply
Child Care Associate
MOBILE AIRPORT CLUB LLC —Mobile, AL
- Part-time
- CPR Certification
- No experience needed
- First Aid Certification
Quick Apply
10d
Child Care Associate
MOBILE HILLCREST CLUB 24 LLC —Mobile, AL
- Part-time
- CPR Certification
- No experience needed
- First Aid Certification
Quick Apply
10d

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desk associate jobs near mobile, al

IT Associate Desktop support analyst

Altera Digital Health Inc. -
Mobile, AL

Apply Now

Job Details

Full-time
$22.83 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title: IT Associate Desktop support analyst

Location: On Site - Mobile, AL

Duration: Full-Time

On call rotation

Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL.

Position: IT Associate Desktop support analyst

The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization’s technology environment. This position serves as a primary point of contact for end-users experiencing technical issues, helping to minimize disruptions to business operations and maintain productivity across the organization.

In this role, the analyst is responsible for troubleshooting and resolving a wide range of technical problems, including hardware malfunctions, software issues, system access concerns, and network connectivity challenges. By applying strong diagnostic skills and technical knowledge, they ensure issues are resolved efficiently, either independently or by escalating more complex problems to senior IT staff.

A key component of this position is delivering exceptional customer service. The IT Associate must communicate clearly and professionally with users of varying technical skill levels, demonstrating patience, empathy, and a solutions-oriented mindset. Building trust and maintaining positive relationships with end-users is essential to achieving high levels of client satisfaction.

Additionally, the role requires active participation as a collaborative team player within the IT department. The analyst contributes to team objectives by sharing knowledge, documenting solutions, and assisting colleagues when needed. They may also support system updates, device deployments, and process improvements, helping to enhance overall IT service delivery.

Success in this position depends on a combination of technical proficiency, strong interpersonal skills, attention to detail, and a proactive approach to problem-solving. By effectively balancing these responsibilities, the IT Associate Desktop Support Analyst ensures reliable technology support and contributes significantly to the organization’s operational efficiency.

Pre-employment Requirements :

We are a drug free facility. Passing a pre-employment drug screening and background check is required.

Academic and Professional Qualifications:

High School diploma required
Bachelor’s degree is preferred but not required.
At least two to four years of experience required in related field.

Experience:

Strong technical knowledge, understanding of IT systems and networks.
Excellent interpersonal, and verbal/communication skills.
Team Player
MAC and IOS products preferred
Loading PC’s
Trouble shooting issues

Incident /Technical Troubleshooting and Issue Resolution:

Gather detailed information from end users about reported issue.
Perform initial diagnostics and troubleshooting steps based on the information provided.
Oversee timely and effective resolution of technical issues.
Analyze trends in reported issues to identify and address common problems
Escalate complex problems to appropriate support teams for resolution.
Ensure & enforce best practices.
Coordinate with other IT teams to ensure the fastest and most efficient resolution to critical problems.
Develop and maintain comprehensive knowledge base to assist in incident resolution

Ticket Documentation and Knowledge Base:

Monitor the help desk ticketing system for new support requests.
Prioritize and categorize tickets based on urgency and impact.
Maintain accurate and up-to-date documentation of known issues, troubleshooting steps, and resolutions.
Create or update knowledge base articles for common issues to facilitate self-service support.

Hourly Pay: $22.83. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education

Apply Now

Refine Your Search

desk associate jobs in mobile, al

IT Associate Desktop support analyst

IT Associate Desktop support analyst

Hotel Front Desk Associate

Front Desk Associate

Front Desk Associate

Front Desk Associate

Administrative Assistant

IT Help Desk Technician

OFFICE MANAGER ASST

Customer Set Up Coordinator

3rd Shift Warehouse Operations Lead

Cashier

Medical Clinic Receptionist - Daphne, AL

Assistant Front Office Manager

Patient Accounts Representative

Front Desk Supervisor

Front Desk Agent

Child Care Associate

Child Care Associate

Child Care Associate

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