SUMMARY
The IT Systems Administrator will be responsible for system analysis, design, installing, configuring, performing monitoring, day to day administration, troubleshooting and supporting client, servers and network equipment necessary to meet business demands.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Installation, configuration and troubleshooting servers running Microsoft Server 2003 / 2008 / 2012 server operating systems.
Installation, configuration and troubleshooting of thin clients, laptops and desktop computers running Windows 7 Professional and Windows 8 Professional desktop operating systems.
Installation, configuration and troubleshooting of Citrix, Microsoft or VMWare virtual environments.
Installation, configuration and troubleshooting of Microsoft Exchange 2013.
Installation, configuration and troubleshooting Microsoft SQL Server.
Installation, configuration and troubleshooting of Cisco networking and wireless hardware.
Installation, configuration and troubleshooting of Microsoft Office 2013.
Managing backups using Symantec Backup Exec, CA ArcServe or other enterprise backup solutions.
Assisting Level 1 help desk staff with priority issues and help desk tickets as necessary.
Assist with developing and/or revising written operating procedures.
Maintain proper records of hardware, software and network configurations using Microsoft Visio.
Provide daily and weekly updates regarding outstanding issues and work progress
Adaptability/Flexibility - Demonstrates the ability to maintain professionalism and a positive attitude when encountering changes in the workplace. (i.e.: Seeks to understand changes; maintains positive attitude when dealing with change; makes appropriate behavioral adjustments when needed.)
Initiates Action - Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive. (i.e.: Responds quickly; takes independent action; goes above and beyond)
Job Requirements
SUPERVISORY RESPONSIBILITIES
The IT Systems Administrator may be asked to assist in the supervision of the help desk staff.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to communicate with staff in a professional, courteous manner.
Ability to follow instructions and accept constructive criticism.
Ability to work individually as well as a member of a team.
EDUCATION and/or EXPERIENCE
Associates Degree in an IT related curriculum or a minimum of four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
It is preferred that the IT Systems Administrator be certified in the following:
MCSA / MCSE / MCITP Windows 2008
VMware VCP
Cisco (CCNA or above)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; sit; stoop, kneel, crouch, or crawl; talk or hear; and must be physically able to negotiate stairs.. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
SAFETY REQUIREMENTS
Processes and procedures in the Hazardous Material Safety Program (Right to Know) are strictly followed. You will ensure any Hazardous Material transferred from its original or larger sized container to a smaller container will have the appropriate Hazardous MAterial Information System (HMIS) identification label affixed to it.
