Top 85 Network support Jobs in Mobile, Al

IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Network Technician
Scalian —Mobile, AL
- Full-time
- Maintenance
- Mid-level
- 2 years
Quick Apply
Network Systems Administrator
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
Associate Computer Operator- H
Altera Digital Health Inc. —Mobile, AL
- $20.01 an hour
- Overtime
- Hospital
- Bachelor's degree
- Communication skills
12d
Associate Computer Operator- H
Harris Computer Systems —Mobile, AL
- $20.01 an hour
- Overtime
- Hospital
- Bachelor's degree
- Communication skills
12d
IT Help Desk Technician
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
Analyst I-Access Off-Net Order Delivery
Uniti —Mobile, AL
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- AD&D insurance
- Health insurance
Technical Support Management (TSM) Specialist
Koniag Government Services —Mobile, AL
- Weekends as needed
- Microsoft Excel
- 6 years
- Construction site
- Paid holidays
- Health insurance
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Alabama
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
Technical Support Management (TSM) System Specialist
Cortina Solutions —Mobile, AL
- Full-time
- Background check
- Microsoft Excel
- 6 years
- Paid parental leave
- Health savings account
Quick Apply
IT Support Specialist
AMVAC CHEMICAL CORP —Axis, AL
- Full-time
- Computer science
- Oracle
- Microsoft Outlook
- Health savings account
- Employee stock purchase plan
Quick Apply
IT Network Engineer
Airbus Americas, Inc. —Mobile, AL
- Online Application
- Computer Science
- 5 years
- System design
- Profit sharing
- Paid parental leave
IT Technician
Thompson Engineering —Mobile, AL
- Full-time
- Mid-level
- High school diploma or GED
- Travel
Quick Apply
3d
User Support Officer
Nouryon —Axis, AL
- Full-time
- 5 years
- Windows
- SQL
Technical Support Management (TSM) System Deficiency Records Management Support
PEOPLE TECHNOLOGY AND PROCESSES LLC —Mobile, AL
- Full-time
- 6 years
- Mid-level
- Bachelor's degree
Quick Apply
Cyber Security Engineer
Kundlas Consulting Group LLC —Mobile, AL
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
Project Support Specialist
Vector CSP LLC —Mobile, AL
- $70,000 - $100,000 a year
- Full-time
- Construction site
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Industrial Engineer
Maersk —Mobile, AL
- $96,678 - $105,000 a year
- Full-time
- Remote
- System design
- Fair chance
- Senior level
IMS and EVM/EVMS Support Specialist
Vector CSP LLC —Mobile, AL
- $70,000 - $100,000 a year
- Full-time
- Construction site
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply

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network support jobs near mobile, al

IT Associate Desktop support analyst

Harris Computer Systems -
Mobile, AL

Apply Now

Job Details

Full-time
$22.83 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title: IT Associate Desktop support analyst

Location: On Site - Mobile, AL

Duration: Full-Time

On call rotation

Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL.

Position: IT Associate Desktop support analyst

The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization’s technology environment. This position serves as a primary point of contact for end-users experiencing technical issues, helping to minimize disruptions to business operations and maintain productivity across the organization.

In this role, the analyst is responsible for troubleshooting and resolving a wide range of technical problems, including hardware malfunctions, software issues, system access concerns, and network connectivity challenges. By applying strong diagnostic skills and technical knowledge, they ensure issues are resolved efficiently, either independently or by escalating more complex problems to senior IT staff.

A key component of this position is delivering exceptional customer service. The IT Associate must communicate clearly and professionally with users of varying technical skill levels, demonstrating patience, empathy, and a solutions-oriented mindset. Building trust and maintaining positive relationships with end-users is essential to achieving high levels of client satisfaction.

Additionally, the role requires active participation as a collaborative team player within the IT department. The analyst contributes to team objectives by sharing knowledge, documenting solutions, and assisting colleagues when needed. They may also support system updates, device deployments, and process improvements, helping to enhance overall IT service delivery.

Success in this position depends on a combination of technical proficiency, strong interpersonal skills, attention to detail, and a proactive approach to problem-solving. By effectively balancing these responsibilities, the IT Associate Desktop Support Analyst ensures reliable technology support and contributes significantly to the organization’s operational efficiency.

Pre-employment Requirements:

We are a drug free facility. Passing a pre-employment drug screening and background check is required.

Academic and Professional Qualifications:

High School diploma required
Bachelor’s degree is preferred but not required.
At least two to four years of experience required in related field.
ITIL or other relevant certifications preferred but not required

Experience:

Strong technical knowledge, understanding of IT systems and networks.
Excellent interpersonal, and verbal/communication skills.
Team Player
MAC and IOS products preferred
Loading PC’s
Trouble shooting issues

Incident /Technical Troubleshooting and Issue Resolution:

Gather detailed information from end users about reported issue.
Perform initial diagnostics and troubleshooting steps based on the information provided.
Oversee timely and effective resolution of technical issues.
Analyze trends in reported issues to identify and address common problems
Escalate complex problems to appropriate support teams for resolution.
Ensure & enforce best practices.
Coordinate with other IT teams to ensure the fastest and most efficient resolution to critical problems.
Develop and maintain comprehensive knowledge base to assist in incident resolution
Document all actions taken and update the ticket with the status and resolution.

Ticket Documentation and Knowledge Base:

Monitor the help desk ticketing system for new support requests.
Prioritize and categorize tickets based on urgency and impact.
Maintain accurate and up-to-date documentation of known issues, troubleshooting steps, and resolutions.
Create or update knowledge base articles for common issues to facilitate self-service support.
Share knowledge and insights with the team to improve overall efficiency and problem-solving.

Hourly Pay: $22.83. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education

Apply Now

Refine Your Search

network support jobs in mobile, al

IT Associate Desktop support analyst

IT Associate Desktop support analyst

Network Technician

Network Systems Administrator

Associate Computer Operator- H

Associate Computer Operator- H

IT Help Desk Technician

Analyst I-Access Off-Net Order Delivery

Technical Support Management (TSM) Specialist

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Technical Support Management (TSM) System Specialist

IT Support Specialist

IT Network Engineer

IT Technician

User Support Officer

Technical Support Management (TSM) System Deficiency Records Management Support

Cyber Security Engineer

Project Support Specialist

Industrial Engineer

IMS and EVM/EVMS Support Specialist

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