Top 60 Patient access representative Jobs in Mobile, Al

PATIENT ACCESS REPRESENTATIVE
FRANKLIN PRIMARY HEALTH CENTER INC —Prichard, AL
- $15 - $19 an hour
- HIPAA
- High school diploma or GED
- 1 year
3d
MEDICAL OFFICE ASSISTANT
FRANKLIN PRIMARY HEALTH CENTER INC —Mobile, AL
- $15 - $17 an hour
- HIPAA
- English
- High school diploma or GED
Patient Access Rep PRN - Prov Patient Access - Providence
USA Health —Mobile, AL
- Overtime
- Hospital
- High school diploma or GED
- Data entry
Medical Support Assistant
US Veterans Health Administration —Mobile, AL
- $36,464 - $61,073 a year
- Online Application
- Background check
- Current TB test
- High school
- Paid parental leave
- Paid holidays
Medical Receptionist
IR Centers® —Mobile, AL
- Full-time
- Private practice
- English
- High school diploma or GED
Quick Apply
13d
Scheduler - Home Health
Adoration Home Health and Hospice —Mobile, AL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Mileage reimbursement
- Health insurance
1d
Medical Receptionist
Cardiology Associates —Mobile, AL
- Full-time
- Clinic
- Computer skills
- In-person
- Free parking
- AD&D insurance
Quick Apply
Scheduling Coordinator
Southern Dentistry Robertsdale —Daphne, AL
- $16 - $20 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
Medical Support Assistant (Advanced)
US Veterans Health Administration —Mobile, AL
- $45,409 - $68,078 a year
- Online Application
- Background check
- Current TB test
- Writing skills
- Paid parental leave
- Paid holidays
Medical Administrative Assistant
Coastal Neurological Institute —Mobile, AL
- Full-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Supervisory Medical Support Assistant
US Veterans Health Administration —Mobile, AL
- $55,882 - $83,777 a year
- Online Application
- Background check
- Current TB test
- Customer service
- Paid parental leave
- Paid holidays
Admissions Assistant
Infirmary Health —Mobile, AL
- Full-time
- High school diploma or GED
- Typing
- Medical terminology
6d
Dental Front Desk and assistant
Dr. Leslie's Dental —Mobile, AL
- $12 - $20 an hour
- Part-time
- Dental office
- Working with children
- Children
- Dental insurance
- Paid time off
Quick Apply
8d
Clinical Scheduler | LPN | Home Health
Adoration Home Health and Hospice —Mobile, AL
- Full-time
- CPR Certification
- Microsoft Outlook
- BLS Certification
8d
Unit Clerk - Float Pool, University Hospital
USA Health —Mobile, AL
- Overtime
- Inventory control
- Float pool
- Hospital
Patient Care Coordinator (PCC) - Front Office Specialist
American Hearing Care —Daphne, AL
- $16 - $18 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
REFERRAL CLERK
FRANKLIN PRIMARY HEALTH CENTER INC —Mobile, AL
- Ability to walk for extended periods
- Writing skills
- HIPAA
7d
Unit Clerk - Pre-Surgery, Providence Hospital
USA Health —Mobile, AL
- 8 hour shift
- Surgery
- Hospital
- Inventory management
Unit Clerk (PRN) - Adult Complex Medical Unit (11th Floor), University Hospital
USA Health —Mobile, AL
- Overtime
- Inventory control
- Hospital
- Inpatient
Surgery Scheduler - Mitchell Cancer Institute
USA Health —Mobile, AL
- Overtime
- Surgery
- Mid-level
- High school diploma or GED

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PATIENT ACCESS REPRESENTATIVE

FRANKLIN PRIMARY HEALTH CENTER INC -
Prichard, AL

Apply Now

Job Details

$15 - $19 an hour
3 days ago

Qualifications

Customer communication
High school diploma or GED
Clerical experience

Full Job Description

JOB SUMMARY: The Patient Assistant clerks, under the supervision of the Social Services Director, provides Franklin’s patient access assistance for the Compassionate use programs, Mobile County drugs programs and serves as the initial contact for non-FPHC provider referral request. The Patient Access Representative will utilize patient lists from sources (i.e., Medicaid, HealthSprings, etc.) to initiate new patient contacts. The Patient Access Representative maintains a pleasant, courteous, and cooperative manner with patients, visitors, external customers and Center's personnel.

ESSENTIAL FUNCTIONS:
1. Answers telephone in a courteous and efficient manner.
2. Receives referral requests from non-FPHC providers (telephone-fax) and initiates process per the Referral and Emergency Room Report Management policies and procedures to complete.
3. Check NextGen Medical Information System for the following information:
a) Chart number
b) DOB, Age
c) Address, telephone number
d) Assigned FPHC center
e) Date of last visit to FPHC
f) Insurance information
4. Contacts new patients from sources list (i.e., Medicaid, Health Springs, etc.) to:
a) Acquaint potential new patients with services offered by Franklin.
b) Schedule appointments
b) Make referrals to medical social workers or case manager
5. Runs Medicaid strips to check current eligibility and assigned provider.
6. Assist medical social workers with compliance regulations for use of the Compassionate Care Program.
7. Assists patients in obtaining and completing the necessary forms for required services. Receives forms (from patient; by fax, etc.) and becoming the central contact person for process.
8. Conducts reference and verifies patient information within various programs as instructed by the Social Worker.
9. Receives continuous training to assume higher level of responsibilities as dictated by department and programs needs.
10. Works assigned reports effectively and efficiently
11. Records all activities in the appropriate log for monthly reporting.
12. Participates in performance improvement activities and training initiatives as instructed.
13. Prompt arrival and regular attendance at work.
14. Maintains confidentiality of patients and programs information.
15. Other duties as assigned by the Director of Healthcare Quality or designee.
The above reflects the general duties considered necessary to describe the principal functions of the job and shall not be considered an exclusive description of all work that may be assigned by the supervisor or that may be inherent in the position.
CUSTOMER SATISFACTION REQUIREMENTS: Must provide the very best customer satisfaction to patients, visitors, and co-worker at all time in a professional and courteous manner.

PERFORMANCE STANDARDS:
Performance will be evaluated by the Director of Healthcare Quality or designee annually wherein a satisfactory overall rating is considered a minimum acceptable level of performance.

HEALTH AND SAFETY:
1. Must adhere to safety policies and procedures.
2. Must receive Safety and Hazardous Communication training annually.
3. Must exercise universal precautions and comply with safety standards and procedures.
4. Knowledgeable of OSHA and CLIA requirements to assure compliance.

PRIVACY RULE COMPLIANCE REQUIREMENTS:
1. Adheres to Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) policies and procedures.
2. Must successfully complete Privacy Rule compliance training annually or as revisions are made to the policies and procedures.
3. Must comply with Privacy Rule guidelines by learning to protect FPHC patient’s medical privacy.
4. Must comply with Privacy Rule guidelines by appropriately maintaining our patient information in compliance with national standards.
5. Must comply with Privacy Rule guidelines by providing appropriate security of FPHC patient records

PROTECTED HEALTH INFORMATION (PHI) ACCESS: RESTRICTED- For purposes of HIPAA Compliance there are 4 workforce categories, which define the level of access to PHI that is granted to the incumbent. This position is classified under ANCILLARY PROVIDERS and therefore granted RESTRICTED access- to be defined according to workforce member’s specific job duties or, if for non-treatment purposes, according to the purpose for which the use is intended. Use and disclosure must be in accordance with applicable privacy policies and procedures.

QUALIFICATIONS:
EDUCATION AND EXPERIENCE: High school graduate or GED equivalent with one or more years' clerical work experience with a medical entity (i.e., hospital, clinic, doctor's office). Graduate of an approved Medical Assistant, Allied Health Program or an equivalent combination of experience, education or training that provides the level of knowledge, skills and ability required.

KNOWLEDGE, SKILLS AND ABILITIES: Medical terminology, knowledge of program guidelines and procedures. Basic office skills such as data entry, filing, phone etiquette, and composition of simple business letters. Prefer experience with software programs (word, excel, medical manager). Effective verbal and written communication and human relation skills required with internal and external customers in a friendly, cooperative manner, and exhibit good team spirit. The position requires flexibility to undertake a variety of assignments. Possess the ability to organize time efficiently among a variety of duties.

CERTIFICATIONS, LICENSURES AND REGISTRATIONS:
PHYSICAL/MENTAL DEMANDS: Requires eye-hand coordination and manual dexterity. Requires the ability to distinguish letters and symbols. Requires the use of office equipment, such as computer terminals, fax machines, multi-line telephone, etc. Work is stressful in nature. Must be able to handle stressful situations appropriately. Work is sedentary in nature, however, frequent standing, stooping, bending, lifting, carrying and walking is required. Work is varied in nature and requires attention to detail. Must be accurate in all functions.

CLASSIFICATION: NON-EXEMPT JOB NUMBER: SALARY GRADE:
I acknowledge that I have read and fully understand the above job description and agree to abide by its contents.

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Refine Your Search

patient access representative jobs in mobile, al

PATIENT ACCESS REPRESENTATIVE

MEDICAL OFFICE ASSISTANT

Patient Access Rep PRN - Prov Patient Access - Providence

Medical Support Assistant

Medical Receptionist

Scheduler - Home Health

Medical Receptionist

Scheduling Coordinator

Medical Support Assistant (Advanced)

Medical Administrative Assistant

Supervisory Medical Support Assistant

Admissions Assistant

Dental Front Desk and assistant

Clinical Scheduler | LPN | Home Health

Unit Clerk - Float Pool, University Hospital

Patient Care Coordinator (PCC) - Front Office Specialist

REFERRAL CLERK

Unit Clerk - Pre-Surgery, Providence Hospital

Unit Clerk (PRN) - Adult Complex Medical Unit (11th Floor), University Hospital

Surgery Scheduler - Mitchell Cancer Institute

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