Top 4 Hotel front desk clerk Jobs in Mobile Al

Front Desk Clerk - Full-Time
Riverview Plaza Hotel —Mobile, AL
- Full-time
- Hotel
- High school diploma or GED
- Accounting
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent
Hilton Garden Inn Mobile Downtown —Mobile, AL
- Full-time
- Bilingual
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Agent
Holiday Inn Express Fairhope —Fairhope, AL
- From $14 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
13d

Discover related jobs

Based on your search for hotel front desk clerk jobs.

Front Desk Agent
DOWNTOWN MOBILE QUALITY INN —Mobile, AL
The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming…
Quick Apply
Part time Front desk agent
Springhill Suites Mobile West —Mobile, AL
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during…
$14 - $16 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Front Desk Clerk
Hilton Garden Inn Columbus Airport —Columbus, OH
Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to…
$15 - $16 an hour
1d
Front Desk Clerk
Indus Hotel Corp —Columbus, OH
Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to…
$15 - $16 an hour
1d

Show more jobs in cities nearby

I want to receive the latest job alert for hotel front desk clerk in mobile al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel front desk clerk jobs near mobile al

Front Desk Clerk - Full-Time

Riverview Plaza Hotel -
Mobile, AL

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Visitor query response
Hotel and accommodations payment processing
Financial transaction processing
Check cashing
Greeting customers
Answering guest questions
Accurate transaction records management
High school diploma or GED
Hotel room assignment management
Accounting
Hotel and accommodations guest complaints handling
Documentation Handling
Entry level

Full Job Description

At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

Health, Dental, Vision and Life Insurance including FSA and HSA options
Short and Long-Term Disability
Paid holidays, Vacations, PTO and Sick Leave.
401k with matching
Tuition Reimbursement
Hotel and Food and Beverage Discounts

And much more!

Job Description:

As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location, rate, guaranteed room types, Marriott Reward Members, or group status. This role also plays a vital role in handling guest concerns in a professional and timely manner, to find appropriate solutions and ensure guest satisfaction. The ability to empathize with guests and take swift action will contribute to creating a positive and memorable experience.

Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.
Maintain up-to-date knowledge of groups or events in-house and current local events, ensuring guests are well-informed about relevant activities.
Understand qualified discounts, their availability, and the proper application of vouchers for eligible guests.
Handle future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail.
Conduct guest check-ins and check-outs in a knowledgeable, efficient, friendly, and professional manner, ensuring a smooth process for guests.
Assist guests with the use of safe deposit boxes at the Front Desk, ensuring the security and confidentiality of their belongings.
Accurately post, correct, or adjust charges to guest accounts as necessary, maintaining precise records.
Be well-versed in hotel credit, cash-in-advance, and check-cashing procedures, adhering to established policies.
Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.
Handle cash transactions with accuracy and integrity, following cash handling procedures meticulously.

Education

Preferred

High School or better in HS Diploma/GED

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

hotel front desk clerk jobs in mobile al

Front Desk Clerk - Full-Time

Front Desk Agent

Front Desk Agent

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for hotel front desk clerk in mobile al

Explore jobs in more locations

Education

Job Seeker Tools

Employer Tools

Browse

Stay Connected