Customer Experience Manager
Granite Construction Company —Tracy, CA
- $96,541 - $144,813 a year
- Spanish
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
14d
Supervisor-Customer Service
G3 Enterprises —Modesto, CA
- $77,400 - $96,800 a year
- Spanish
- Clean driving record
- Sales
10d
Customer Service Manager
MV Transportation —Modesto, CA
- $67,000 - $79,000 a year
- Full-time
- Background check
- Computer literacy
- Writing skills
8d
CUSTOMER SERVICE MANAGER (BUILDING MATERIALS)
Kingspan Insulated Panels —Modesto, CA
- $115,000 - $130,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
Associate Manager, Semi Service
Tesla —Lathrop, CA
- $97,200 - $145,800 a year
- Full-time
- System design
- Mid-level
- Driver's License
- Commuter assistance
- Health savings account
Call Center Manager
Bath Concepts Independent Dealers —Modesto, CA
- Weekends as needed
- Mid-level
- Conflict management
- Computer skills
Quick Apply
Leader, Customer Experience
RH —Tracy, CA
- $80,000 - $109,000 a year
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
Quick Apply
Lead Retail Customer Service Associate
FedEx Office —Modesto, CA
- $20.60 - $24.19 an hour
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Customer Service Manager -Tracy, CA Branch
Oak Valley Community Bank —Tracy, CA
- $65,000 - $95,000 a year
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Service Lead
Dunn-Edwards —Turlock, CA
- $20 - $27 an hour
- Full-time
- Merchandising
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d

Discover related jobs

Based on your search for customer service manager jobs.

Supervisor-Customer Service
G3 Enterprises —Modesto, CA
To obtain a California driver’s license or appropriate state driver’s license within 30 days of hire. Candidates for this position must have a valid driver’s…
$77,400 - $96,800 a year
10d
Customer Experience Manager
Granite Construction Company —Tracy, CA
Agencies must obtain advance written approval from Granite's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed…
$96,541 - $144,813 a year
Quick Apply
14d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Internet Customer Service and Fulfillment Manager
Confidential —Westerville, OH
Familiarity with logistics coordination, inventory management systems, and digital communication tools. Develop and implement strategies to improve customer…
$45,000 - $75,000 a year
Quick Apply
Customer Service Supervisor
DHL —Lockbourne, OH
Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
$60,000 - $90,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer service manager in modesto, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near modesto, ca

Customer Service Representative jobs in Modesto, CA

Customer Service Manager jobs in Modesto, CA

Work From Home Customer Service jobs in South Carolina

Customer Experience Manager jobs in Cleveland, OH

Hotel Manager jobs in California

Customer Experience Manager jobs in Gig Harbor, WA

Customer Service jobs in Detroit, MI

Customer Experience Manager jobs in Raleigh, NC

Customer Experience Manager jobs in Stamford, CT

Associate Manager jobs in New Jersey

Manager jobs in Michigan

Associate Manager jobs in Royal Palm Beach, FL

Property Manager jobs in Tampa, FL

Associate Manager jobs in Dallas County, TX

Manager jobs in Evansville, IN

Associate Manager jobs in Hudsonville, MI

Clinic Manager jobs in Minneapolis, MN

Customer Service Manager jobs in Melbourne, FL

Customer Service Manager jobs in La Crosse, WI

Customer Service Manager jobs in Edison, NJ

Customer Experience Manager

Granite Construction Company -
Tracy, CA

Quick Apply

Job Details

$96,541 - $144,813 a year
14 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Life insurance

Qualifications

Computer operation
Microsoft Office
Dispatching

Full Job Description

Building a career at Granite may be the most valuable thing you could do...

Find your dream job today, and be part of something great. Our most powerful partnership is the one we have with our employees. Our people are our most valued asset and the foundation of Granite’s century-old success. We’re building more than infrastructure; we are building your future.

General Summary

This position is responsible for ensuring the consistency of processes and policies and managing the customer experience team to ensure order setup and materials dispatch matches the customers’ needs, collecting bid day info, managing and sending quotes, creating orders, supporting quality submissions for accuracy, plant scheduling, and other customer service tasks as required.

Essential Job Accountabilities

Develop team to allow continuous coverage of duties to prevent service gaps when absences occur.
Collaborate with Operations staff to measure and ensure accurate scheduling and dispatching.
Coordinate policies and procedures with other District Customer Experience Managers to ensure consistency across the organization.
Support District Sales staff with bidding, project tracking, and quote management.
Manage a designated portion of customers based on the criteria set forth by the District Sales Manager.
Balance administrative load with Operations Finance Managers.

Education

High school diploma or equivalent
4-year degree preferred

Work Experience

3+ years of experience in dispatching in a similar industry
3+ years of experience in a customer facing role

Knowledge, skills, and abilities

MS Office intermediate to high level required
Bilingual (Spanish Preferred)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Requirements/Skills

Comply, understand, and support corporate safety initiatives to ensure a safe work environment
Ability and willingness to abide by the company’s Code of Conduct on a daily basis

#LI-RW1

Our Benefits at a Glance:

Building tomorrow starts with you, and Granite knows that you can excel only if we support you in and out of the workplace. That is why we offer a broad benefits package that includes paid holidays, sick leave, medical, dental, vision, life insurance, disability insurance, flexible spending plans, as well as special programs for musculoskeletal health, mental wellness, and more.

Salaried employees may choose from two PPO medical plans through Anthem BlueCross, including our most popular plan, for which 100% of the premium is paid by Granite for eligible employees and dependents. Employees can also opt into a Health Savings Account (HSA) or a Flexible Spending Account (FSA).

As part of our investment in your future outside of the workplace, Granite provides a 100% match on the first 6% of eligible compensation that salaried employees defer into their 401(k) plans, which vests immediately.

Benefits may vary for positions located outside of the continental United States.

Base Salary Range:

$96,541.00 - $144,813.00

Pay may vary based upon relevant experience, skills, location, and education among other factors.

About Granite Construction Incorporated

Granite Construction Incorporated is a member of the S&P 400 Index and is the parent company of Granite Construction Company, one of the nation's largest heavy civil contractors and construction materials producers. Granite is a Drug-Free Workplace and Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, or any other protected characteristic. We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

For additional information on applicant/employee rights please click here.

Notice to Staffing Agencies

Granite Construction, Inc. and its subsidiaries ("Granite") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Granite, including unsolicited resumes sent to a Granite mailing address, fax machine or email address, directly to Granite employees, or to Granite's resume database will be considered Granite property. Granite will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Granite will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Granite's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Granite will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by Granite's Human Resources Representative or his/ her designee. No other Granite employee is authorized to bind Granite to any agreement regarding the placement of candidates by Agencies.

Quick Apply

Refine Your Search

customer service manager jobs in modesto, ca

Customer Experience Manager

Supervisor-Customer Service

Customer Service Manager

CUSTOMER SERVICE MANAGER (BUILDING MATERIALS)

Associate Manager, Semi Service

Call Center Manager

Leader, Customer Experience

Lead Retail Customer Service Associate

Customer Service Manager -Tracy, CA Branch

Customer Service Lead

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer service manager in modesto, ca

Explore jobs in more locations

Essential Job Accountabilities

Education

Physical Demands

Additional Requirements/Skills

Job Seeker Tools

Employer Tools

Browse

Stay Connected