Top 16 Customer service manager Jobs in Modesto Ca

Customer Service Manager
Transdev —Modesto, CA
- $78,000 - $85,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
2d
Customer Relationship Manager/ Appt Coordinator
Hyundai of Tracy —Tracy, CA
- $22 - $26 an hour
- Full-time
- CRM software
- Dealership
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
5d
CUSTOMER SERVICE MANAGER (BUILDING MATERIALS)
Kingspan Insulated Panels —Modesto, CA
- $115,000 - $130,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
Associate Manager, Semi Service
Tesla —Lathrop, CA
- $97,200 - $145,800 a year
- Full-time
- Mid-level
- Driver's License
- Continuous improvement
- Commuter assistance
- Health savings account
Regional service manager - Industrial Equipment - Must live in CA
GEA Group Aktiengesellschaft —Patterson, CA
- Full-time
- 5 years
- English
- Continuous improvement
- Paid holidays
- Health insurance
11d
Team Lead, Market Operations
Carvana —Tracy, CA
- $75,000 - $82,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- English
- Wellness program
- Health insurance
Quick Apply
Customer Experience Lead - Full Time
Burlington —Ceres, CA
- $17.90 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
12d
Customer Service Lead
Dunn-Edwards —Modesto, CA
- $20 - $27 an hour
- Full-time
- Merchandising
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Store Manager (Sales, Customer Service)
Freeway Insurance Services America, LLC —Manteca, CA
- $55,000 - $120,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid training
- Health insurance
Quick Apply
Team Lead - Customer Service
Bass Pro Shops —Manteca, CA
- $20.00 - $22.75 an hour
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays

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Customer Service Manager
Transdev —Modesto, CA
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.
$78,000 - $85,000 a year
2d

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Customer Service Manager

Transdev -
Modesto, CA

Apply Now

Job Details

Full-time
$78,000 - $85,000 a year
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

ADA accessibility regulations
Managing teams in a customer support role
Phone communication
High school diploma or GED
Supervising experience
Team management
Computer skills
General management
Disability rights laws
Client interaction via phone calls

Full Job Description

Transdev is looking for a Customer Service Manager in Modesto, CA to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust staffing, and direct employees as necessary to provide excellent customer service. We seek ambitious leaders with a detail-oriented, Customer service-focused, results-driven work ethic to help us provide our customers with reliable transportation. We are looking for you if you have the drive, confidence, and determination to succeed!

Transdev is proud to offer:

Competitive compensation package of minimum $78,000 – maximum $85,000

Benefits include:

Vacation: 2 weeks/year for 0-3 years of service, 3 weeks/year for 4-9 years of service, 4 weeks/year for 10+ years of service.
Sick days: 5 days
Paid Holidays
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Our Customer Service Manager enjoys:

Tremendous career advancement opportunities due to a strong presence across North America
A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and a 401(k) savings plan
A great work environment

Our Customer Service Manager is responsible for:

Working with the department manager to ensure compliance to company and Metro policy and that various task deadlines are met
Monitoring, guiding, training, and retraining customer service representative team members.
Assisting department manager in generating and documenting employee performance evaluation
Upholding quality in customer service throughout team by instilling behaviors for Customer First: A sense of urgency and personal integrity to complete job
Effectively communicating with internal and external customers and clients as needed via phone, email, or written correspondence with concern resolutions.
CS reporting for the department on call quality, booking accuracy, and 10-day contractual response on complaints that maintain scores of 90%
Overseeing Site Evaluation Team

To qualify as a Customer Service Manager, you’ll need:

A high school diploma or equivalent
Must be skilled in customer service delivery, problem-solving, and decision-making.
Excellent communication and negotiation skills, ability to influence without authority.
Must have a working knowledge of ADA law and ADA service requirements.
To be dependable, proficient in time management, meeting deadlines, and multi-tasking.
To be able to work a flexible schedule which may include weekends
To have a working knowledge of the Trapeze scheduling software
A minimum of three years of Supervisory experience
Exceptional customer service skills and professional Customer-focused telephone manners
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Transdev maintains a drug-free workplace. Applicants must:

Success fully pass a pre-employment drug screen.

U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants:

Job Category: Management

Job Type: Full Time

Req ID: 8978

Pay Group: X60

Cost Center: 388

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants:

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .

Apply Now

Refine Your Search

customer service manager jobs in modesto ca

Customer Service Manager

Customer Relationship Manager/ Appt Coordinator

CUSTOMER SERVICE MANAGER (BUILDING MATERIALS)

Associate Manager, Semi Service

Regional service manager - Industrial Equipment - Must live in CA

Team Lead, Market Operations

Customer Experience Lead - Full Time

Customer Service Lead

Store Manager (Sales, Customer Service)

Team Lead - Customer Service

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