Top 234 Guest services manager Jobs in Modesto Ca

Hotel General Manager
Yosemite Inn Modesto —Modesto, CA
- $72,400 - $85,000 a year
- Full-time
- CPR Certification
- ServSafe
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Operations Manager
Ulta Beauty, Inc. —Modesto, CA
- $26 - $34 an hour
- Weekends as needed
- Merchandising
- Bachelor's degree
- Continuous improvement
- Dental insurance
- Paid time off
11d
Guest Services Leader
Pilot Company —Lathrop, CA
- Weekends as needed
- Background check
- Mid-level
- Military encouraged
- Health insurance
- Dental insurance
General Manager
Jamba —Modesto, CA
- Part-time
- 18 years or older
- No education required
- Mid-level
Quick Apply
Manager-In-Training
Sarku Japan —Modesto, CA
- $26.00 - $31.20 an hour
- Overtime
- No education required
- Customer service
- Fast casual restaurant
- Paid training
- Paid time off
Quick Apply
5d
General Manager
Panera Bread —Modesto, CA
- $83,200 - $93,200 a year
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid holidays
- Health insurance
Quick Apply
Support Lead Part Time
Five Below Inc —Turlock, CA
- Part-time
- 18 years or older
- Mid-level
- Travel
- Health insurance
Quick Apply
2d
District Manager
Wingstop —Ceres, CA
- $61,000 - $75,000 a year
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- COVID-19 protective measures
- Employee discount
Quick Apply
Store Management - Spirit
Spirit Halloween —Modesto, CA
- $17.90 - $19.00 an hour
- Seasonal
- Merchandising
- Mid-level
- Ability to lift 50 pounds
Tasting Room Manager
Delicato Family Wines —Manteca, CA
- $76,353.84 - $119,397.60 a year
- Weekends as needed
- Microsoft Excel
- Research
- 3 years
- Store discount
- Profit sharing
Quick Apply
Full Time Assistant Store Manager (Store S-3999)
GameStop Inc —Modesto, CA
- $19.65 - $23.65 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Founding General Manager
Cowboy Cantina —Oakdale, CA
- $80,000 - $95,000 a year
- Full-time
- Hospitality
- Spanish
- Inventory control
- Paid time off
Quick Apply
Front Desk Agent
La Quinta Inns & Suites Ripon —Ripon, CA
- $17.10 - $17.85 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
4d
Front Desk Agent - Holiday Inn Express, Lathrop
LOTUS MANAGEMENT INC —Lathrop, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Store Manager (Store 5197)
GameStop Inc —Manteca, CA
- $22.90 - $30.90 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
Sleep Center Manager
Living Spaces —Manteca, CA
- $73,000 - $97,450 a year
- Full-time
- Microsoft Excel
- Bachelor of Science
- Merchandising
- Paid holidays
- Employee assistance program
Quick Apply
Assistant Manager
Jamba —Modesto, CA
- Part-time
- 18 years or older
- Sanitation
- Restaurant management
Quick Apply
Restaurant & Operations Manager
Lucky Strike —Manteca, CA
- $26 - $30 an hour
- Weekends as needed
- Bar
- Mid-level
- 3 years
- Employee stock purchase plan
- Health insurance
Customer Service Lead
Dunn-Edwards —Modesto, CA
- $20 - $27 an hour
- Full-time
- Merchandising
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager
El Bistro by Salt & Pepper —Modesto, CA
- $18 - $20 an hour
- Part-time
- Background check
- Mid-level
- Restaurant
Quick Apply

I want to receive the latest job alert for guest services manager in modesto ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest services manager jobs near modesto ca

Hotel General Manager

Yosemite Inn Modesto
Modesto, CA

Quick Apply

Job Details

Full-time
$72,400 - $85,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Professional development assistance
Referral program

Qualifications

CPR Certification
Sales revenue Forecasting
Team member evaluation
Hotel regulations compliance
Proactive hotel and accommodations guest assistance
ServSafe
Standard Operating Procedures (SOPs) implementation
Food Safety Manager Certification
Greeting customers
Managing hospitality teams
Leadership development
Team development
Driver's License
First Aid Certification
Initial Contact (sales skills)
Data interpretation
Prospecting
Relationship management
Financial accounting
Interviewing
Financial performance measurement
ServSafe Food Manager Certification
Hotel staff training
Productivity software
Financial forecasting analysis
Account management
Standard operating procedures (SOPs)
Hotel safety procedures
Property management
Experience with customer site (as sales environment)

Full Job Description

JOB SUMMARY

The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel.
They are charged with responsibility for all aspects of operations for their assigned property, providing support supervision and guidance to their management team and front line associates.
They will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotel is operated in compliance with state federal and local regulations as well as Company and brand standards.
The General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects.
They will provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled.
They will serve as the linchpin for communications with guests and clients associates ownership corporate representatives brand representatives and key vendors.
Exempt managers must customarily and regularly direct the work of at least 2 full-time associates or their equivalents.
Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

JOB REQUIREMENTS

Qualifications

At least 4 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and at least 2 years of related experience.
Must be proficient in both Windows Office and Google products
Must have valid driver's license.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the need.
Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions,
Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
Maintain regular attendance in compliance with standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include compliance with dress code and wearing a name tag when working (per brand standards).
Comply with and ensure adherence to California state regulations in order to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include: CA Food Handlers, ServSafe Manager, ABC Responsible Beverage Service Training, CPR and First Aid.
In conjunction with the Sales Dept. conduct meetings focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.
Play a pivotal role in hotel sales efforts including calling on top ten accounts meeting clients hosting luncheons and receptions and meeting with on-site contacts on a daily weekly and monthly basis.
Tour the operating departments daily making adjustments as needed via department heads.
Conduct weekly staff meetings including weekly training sessions presented by managers and self-using the steps to effective training according to standards and the review of previous and future sales and operations efforts.
Meet all financial review dates and corporate directed programs in a timely fashion.
Hold a monthly financial review with all department managers and available supervisors.
Ensure that all department heads maintain budgeted productivity levels and Properties’ standard checkbook accounting procedures.
Develop managers for future advancement through competency training and corporate sponsored training programs.
Participate in required coverage as scheduled.
Maintain direct, consistent contact with and monitor the development of, management trainees.
Adhere to all policies and procedures and train new managers to ensure compliance. Oversee and assist in the company budget process as required.
Ensure that training in service standards is taking place in each department using the steps to effective training according to standards.
Assist in creating a positive team-oriented environment which focuses on the guest through employee development and motivation.
Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
Ensure complete processing of invoices daily by using the A/P process.
Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar.
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
Ensure that employees are always attentive friendly courteous and efficient in their interactions with guests’ managers and all other employees.
Forecast monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
Prepare and conduct all management interviews and follow hiring procedures according to S.O.P.'s. Ensure that all managers follow the standards in their interviewing and hiring procedures for departmental staff.
Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended.
Perform all department manager performance appraisals according to S.O.P.'s and ensure that managers follow the standards in their administration of performance appraisals to their staff.
Motivate, coach, counsel, and discipline all management personnel according to S.O.P.'s and ensure that managers follow the standards in their administration of counseling and disciplinary steps.
Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
Ensure that all employees receive fair and equitable treatment at all times.
Meet all sales clients on the property including meeting contacts and potential clients touring the property to assist in the sales effort.
Be in the public areas during peak times greeting guests and helping as needed.
Maintain procedures for handling of the hotel safe specifically about security and initiate a monthly safe audit.
Complete required corporate training modules and become certified to train those as required.
Ensure that all scheduled meetings take place on the property.

Job Type: Full-time

Pay: $72,400.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Experience:

Hotel management: 1 year (Preferred)

License/Certification:

COVID-19 Vaccination Record Card (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest services manager jobs in modesto ca

Hotel General Manager

Operations Manager

Guest Services Leader

General Manager

Manager-In-Training

General Manager

Support Lead Part Time

District Manager

Store Management - Spirit

Tasting Room Manager

Full Time Assistant Store Manager (Store S-3999)

Founding General Manager

Front Desk Agent

Front Desk Agent - Holiday Inn Express, Lathrop

Store Manager (Store 5197)

Sleep Center Manager

Assistant Manager

Restaurant & Operations Manager

Customer Service Lead

Assistant Manager

I want to receive the latest job alert for guest services manager in modesto ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected