Main Purpose of the job:
The Warehouse Team Member Level 2 safely and accurately fills orders via receiving, replenishing, picking and loading product into trucks in a frozen warehouse environment. This role is responsible for ensuring accurate forklift moves, picked orders, meeting set performance rates per hour, and ensuring product integrity and quality standards are met throughout the entire process.
Role and Activity
- Perform all required procedures and documentation safely and efficiently to maintain the highest quality finished product for our customers.
- Follow safety & environmental objectives & targets, follow the warehouse safety rules, report incidents & unsafe conditions immediately, maintain compliance with regulations, and refer to the Safety & Environmental Management System(s) on all related procedures and programs.
- Work closely with sales to deliver exceptional customer service.
- Ability to learn inventory and tracking systems, including computerized systems, RF units and scanners.
- Mechanical ability and understanding are required, including current knowledge or ability to learn general warehouse equipment (electric pallet jacks, Dock loaders, forklifts).
- Maintain performance expectations with respect to key performance metrics and identify opportunities to improve the Warehouse operations.
- Accurately and efficiently receive and replenish finished product in warehouse based on our item numbers, expiration date and racking locations.
- Accurately and efficiently pick and load finished products in warehouse based on our Sales orders.
- Communicate with upstream and downstream operations to maintain product flow and prevent distribution disruptions.
- Ability to report and identify inventory issues as transactions are confirmed in the system.
- Maintain housekeeping.
- Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values
Measurable Outcomes:
- Reducing trends of OS & D claims to industry benchmark standards
- Red Dot Tours, GEMBA walks, and safety audits improving week over week
- Daily, weekly, monthly movement and selection targets are fully met
- Effective collaboration with the team and other shifts
- Reduce cost of detention by maintaining job standards and equipment conditions
- Reduction in accidents, first aids, equipment damage, property damage and incidents on a YOY basis
- Reduction of equipment repair cost YOY
- Reduction of labor cost YOY by meeting performance criteria, efficiency standards, and break and mealtime standards.
Levels of responsibility:
- Health and Safety
- Quality and inventory standards
- Completion of the required performance standards
- Maintain equipment
- Reading and learning about the proper use and running of your equipment
- Flawless QA and Loading standards
- Clean as you go
BEHAVIORS
We Take Ownership
- Stay committed to responsibilities from start to finish
- Make sound decisions and get into the right level of detail
- Apply resources to initiatives that add growth, improve efficiencies, or reduce waste
We Do What Is Right
- Choose transparency over convenience, even if it means difficult conversations
- Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
- Speak up when you see something that does not align to our values and policies
We Seek to Improve
- Strive to continuously improve and innovate to exceed expectations
- Value feedback from others and encourage open dialogue to understand how we can improve
- Learn from both successes and failures
We Are Better Together
- Ensure decisions are based on what’s best for the whole business
- Practice inclusion by seeking diverse perspectives
- Treat everyone with fairness and respect
Position Qualifications:
- 18 years of age or older
- Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills
- Excellent interpersonal communication, math and problem-solving skills.
- Ability to work multiple shifts and/or schedules.
- High School diploma or GED or equivalent experience
- One-year related experience (preferred).
Work Environment:
In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.
The position involves frequent exposure to nuts and other potential allergens.
The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is $25.03.
Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
