Top 505 Customer service representative Jobs in Mogadore, Oh

Call Center Representative
Fleet Response —Hudson, OH
- $16 an hour
- Overtime
- Computer literacy
- Windows
- High school diploma or GED
- Opportunities for advancement
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Customer Experience Specialist, B2B
Audio-Technica U.S., Inc. —Stow, OH
- Full-time
- Hybrid work
- Background check
- Writing skills
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
Customer Account Specialist
Ravago Americas —Twinsburg, OH
- $56,000 a year
- ERP systems
- English
- Mid-level
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Customer Service Representative - State Farm Agent Team Member
Meghan Macdonald - State Farm Agent —Cuyahoga Falls, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Entry level
- Paid time off
- Opportunities for advancement
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Patient Account Representative (Customer Service)
Revcare, Inc. —Fairlawn, OH
- $15 - $23 an hour
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Customer Care Scheduler Operations - REMOTE
Signet Jewelers —Akron, OH
- $45,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Training & development
Medical Call Center Agent
Optum —Cuyahoga Falls, OH
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
Remote Full-Time Permanent Customer Experience Specialist
Signet Jewelers —Akron, OH
- From $16.50 an hour
- Overtime
- Remote
- Microsoft Word
- Microsoft Excel
- Writing skills
- Paid training
- Health insurance
Customer Service Representative
Fallsway Equipment Company —Akron, OH
- $19 - $22 an hour
- Full-time
- Office
- Conflict management
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Client Coordinator
Maxim Healthcare —Canton, OH
- $22 - $25 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
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Customer Service Representative
Associated Materials Innovations —Cuyahoga Falls, OH
- $21 an hour
- Mid-level
- Residential
- 3 years
Quick Apply
Customer Service Representative
Kenda Tires —Kent, OH
- $19 - $24 an hour
- Full-time
- Analysis skills
- Critical & Intensive Care
- Conflict management
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
HILLANDALE GETTYSBURG LLC —Akron, OH
- $17 an hour
- ERP systems
- High school diploma or GED
- Communication skills
- Health insurance
- Paid time off
Quick Apply
8d
CSR/Teller - Downtown Akron, OH - Part-Time
Fifth Third Bank —Akron, OH
- Part-time
- Office
- High school diploma or GED
- Entry level
Customer Service Representative - State Farm Agent Team Member
Brian Hoy - State Farm Agent —Mogadore, OH
- $33,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Retail Customer Service Associate
FedEx Office —Akron, OH
- $17.00 - $19.98 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Project management
- Health insurance
- Dental insurance
11d
Customer Service Representative | Technical Support
Spectrum —North Canton, OH
- $20.00 - $25.25 an hour
- Weekends as needed
- English
- Residential
- Microsoft Office
- Opportunities for advancement
12d
Customer Service Representative
Barberton BMV —Barberton, OH
- From $15 an hour
- Part-time
- Background check
- 18 years or older
- Office
- Paid training
- Paid time off
Quick Apply
3d
Customer Service Representative
Home Genius Exteriors —Streetsboro, OH
- $20 - $22 an hour
- Weekends as needed
- Office
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Account Specialist
SPIROL Shim Division —Stow, OH
- From $21.25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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Call Center Representative

Fleet Response -
Hudson, OH

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Opportunities for advancement

Qualifications

Computer operation
Windows
Math

Full Job Description

Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion

Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work.

Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response.

Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients.

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties.

Job Summary

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments.

Essential Duties and Responsibilities: Including the following, other duties may be assigned.

Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary.
Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation.
Back up operator calls.
Obtains all required information from caller and accurately inputs information into computer system.
Locates nearest rental agency or body shop and provides client/driver with all necessary information.
Deal with any outside vendor problems/questions as necessary.
Contacts tow/glass to arrange for tows or glass repair and warm transfers callers.
Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters.
Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance.
Backs up all fax/email claims submitted
Communicates with all contacts in a highly professional and courteous manner at all times.
Assist other departments as necessary with projects

Evening Essential Duties and Responsibilities:

Send loss notices on non-drivable vehicles.
Handle notifications on serious injuries/fatalities as needed based on client parameters.
Send assignments to body shops for non-drivable vehicles when necessary.
If In-house Enterprise Representatives are not available or it’s after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations.
Ensure proper transferring of phone lines
Making sure office is closed down properly prior to locking up

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Work Schedule

Throughout the training period, your schedule may vary contingent upon your trainer’s shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required.

About Fleet Response

Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today’s risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

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Refine Your Search

customer service representative jobs in mogadore, oh

Call Center Representative

Customer Experience Specialist, B2B

Customer Account Specialist

Customer Service Representative - State Farm Agent Team Member

Patient Account Representative (Customer Service)

Customer Care Scheduler Operations - REMOTE

Medical Call Center Agent

Remote Full-Time Permanent Customer Experience Specialist

Customer Service Representative

Client Coordinator

Customer Service Representative

Customer Service Representative

Customer Service Representative

CSR/Teller - Downtown Akron, OH - Part-Time

Customer Service Representative - State Farm Agent Team Member

Retail Customer Service Associate

Customer Service Representative | Technical Support

Customer Service Representative

Customer Service Representative

Customer Account Specialist

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