Top 3952 Customer experience manager Jobs in Mokena, Il

Customer Service Manager
Transdev —Tinley Park, IL
- $33.97 - $41.51 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
9d
Team Manager Home Care (RN)
VITAS Healthcare —Tinley Park, IL
- $95,000 - $110,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Mileage reimbursement
- Disability insurance
Quick Apply
Controller/Office Manager
Hawk Auto —Westmont, IL
- From $95,000 a year
- 8 hour shift
- Background check
- Management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Experienced Wendy's Breakfast Shift Manager
Wendy's —Mokena, IL
- $15 - $17 an hour
- Full-time
- No education required
- Military
- Mid-level
- Paid training
- Health insurance
Quick Apply
Operations Manager
National Catastrophe Solutions Inc —Crete, IL
- $90,000 - $120,000 a year
- Full-time
- GAAP
- Conflict management
- Mentoring
- Health insurance
- 401(k)
Quick Apply
Patient Care Manager - Floater (RN)
VITAS Healthcare —Lombard, IL
- $0.70 per mile
- Full-time
- Nursing
- RN License
- Mid-level
- Travel reimbursement
- Disability insurance
Quick Apply
Wendy's Shift Manager
Wendy's —New Lenox, IL
- $15.50 an hour
- Full-time
- No education required
- Military
- Mid-level
- Paid training
- Paid time off
Quick Apply
Wendy's Shift Manager
Wendy's —Mokena, IL
- $15.50 an hour
- Full-time
- No education required
- Military
- Mid-level
- Paid training
- Paid time off
Quick Apply
Supervising Psychologist
Light on Anxiety —Oak Brook, IL
- $84,000 - $144,000 a year
- Full-time
- Mid-level
- Adolescents
- In-person
- Health savings account
- AD&D insurance
3d
Experienced Wendy's Breakfast Shift Manager
Wendy's —Plainfield, IL
- $15 - $17 an hour
- Full-time
- No education required
- Military
- Mid-level
- Paid training
- Health insurance
Quick Apply
Experienced Wendy's Breakfast Shift Manager
Wendy's —Manteno, IL
- $15 - $17 an hour
- Full-time
- No education required
- Military
- Mid-level
- Paid training
- Health insurance
Quick Apply
Commercial Property Manager
The Inland Real Estate Group of Companies —Oak Brook, IL
- $97,589 - $124,426 a year
- Full-time
- Up to 50% travel
- 5 years
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
10d
Product Manager
Diehl Metering LLC —Lisle, IL
- Full-time
- Computer Science
- Marketing
- Mid-level
- Flexible schedule
14d
Assistant Manager
Wendy's —Mokena, IL
- Up to $16 an hour
- Weekends as needed
- Military
- Mid-level
- High school diploma or GED
- Paid training
- Employee discount
Quick Apply
Wendy's General Manager
Wendy's —Mokena, IL
- $48,500 - $65,500 a year
- Part-time
- Mid-level
- Driver's License
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Nurse Manager- ICU
Sinai Chicago —Chicago, IL
- From $50 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Prepared Meals Program Manager
MILITARY DELI BAKERY SERVICES INC —Aurora, IL
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Marketing
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
3d
Wendy's General Manager
Wendy's —New Lenox, IL
- $48,500 - $65,500 a year
- Part-time
- Mid-level
- Driver's License
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Quality Control Supervisor
RTC —Romeoville, IL
- 18 years or older
- Spanish
- Microsoft Excel
- Commuter assistance
- Paid holidays
Experienced Wendy's District Manager
Wendy's —Glenwood, IL
- From $72,000 a year
- Full-time
- 5 years
- Quick service & fast food restaurant
- In-person
- Paid holidays
- Relocation assistance
Quick Apply

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Customer Service Manager

Transdev -
Tinley Park, IL

Apply Now

Job Details

Full-time
$33.97 - $41.51 an hour
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

ADA accessibility regulations
Managing teams in a customer support role
Phone communication
High school diploma or GED
Supervising experience
General management
Disability rights laws
Client interaction via phone calls

Full Job Description

Transdev in Tinley Park, IL is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust staffing, and direct employees as necessary to provide excellent customer service. We seek ambitious leaders with a detail-oriented, Customer service-focused, results-driven work ethic to help us provide our customers with reliable transportation. We are looking for you if you have the drive, confidence, and determination to succeed!

Transdev is proud to offer:

Competitive compensation package of minimum $33.97/hour – Maximum $41.51/hour

Benefits include:

Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 10 days; 8 standard and 2 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Responsibilities:

Working with the department manager to ensure compliance with Transdev and Pace policies
Monitoring and guiding the training of in-service customer service representative team members.
Assisting department manager in generating and documenting employee performance evaluation
Upholding quality in customer service throughout team by instilling behaviors for Customer First: A sense of urgency and personal integrity to complete job
Effectively communicating with internal and external customers and clients as needed via phone, email, or written correspondence with concern resolutions.
Customer Service reporting for the department on call quality, booking accuracy and timely response to complaints
Other duties as assigned

Qualifications:

A high school diploma or equivalent
A minimum of three years of Supervisory experience
Must be skilled in customer service delivery, problem-solving, and decision-making.
Excellent communication and negotiation skills, ability to influence without authority.
Must have a working knowledge of ADA law and ADA service requirements.
Available to work a flexible schedule which may include weekends
Must have a working knowledge of the Trapeze scheduling software
Exceptional customer service skills and professional Customer-focused telephone manners
Subject to drug testing

Physical Requirements:

Sit for extended periods (up to 6–8 hours per day)
Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev

U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants:

Job Category: Management

Job Type: Full Time

Req ID: 8734

Pay Group: X60

Cost Center: 56443

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants:

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .

Apply Now

Refine Your Search

customer experience manager jobs in mokena, il

Customer Service Manager

Team Manager Home Care (RN)

Controller/Office Manager

Experienced Wendy's Breakfast Shift Manager

Operations Manager

Patient Care Manager - Floater (RN)

Wendy's Shift Manager

Wendy's Shift Manager

Supervising Psychologist

Experienced Wendy's Breakfast Shift Manager

Experienced Wendy's Breakfast Shift Manager

Commercial Property Manager

Product Manager

Assistant Manager

Wendy's General Manager

Nurse Manager- ICU

Prepared Meals Program Manager

Wendy's General Manager

Quality Control Supervisor

Experienced Wendy's District Manager

I want to receive the latest job alert for customer experience manager in mokena, il

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