Top 897 Office worker Jobs in Mokena, Il

Director of Intake
Zayed Law Offices —Joliet, IL
- $65,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Looking For an Enthusiastic Phone center representative In Growing Dental Office
Amazing Smiles —Tinley Park, IL
- $18 - $22 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Office Admindstrator
Trova Advisory Group —Romeoville, IL
- $50,000 - $85,000 a year
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
12d
Administrative Assistant - Frankfort
Friedman & Huey Associates —Frankfort, IL
- $50,000 - $70,000 a year
- Microsoft Outlook
- 5 years
- Administrative experience
- Profit sharing
- Disability insurance
Administrative Assistant - Northbrook
Friedman & Huey Associates —Frankfort, IL
- $50,000 - $70,000 a year
- Microsoft Outlook
- 5 years
- Administrative experience
- Profit sharing
- Disability insurance
Office Assistant
Inspire Greatness Within Inc —Frankfort, IL
- $20 - $25 an hour
- Part-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
Schedule
GMD SOUTH INC —Mokena, IL
- $22 - $26 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
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Front Desk Receptionist Part Time
ReLive Physical Therapy —Mokena, IL
- $18 - $20 an hour
- Part-time
- Spanish
- HIPAA
- English
- Paid time off
- Flexible schedule
Quick Apply
12d
Administrative Assistant
John's Auto Service and Repair —Frankfort, IL
- $18 - $24 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
4d
Office Staff
SAS Surgical LTD —Mokena, IL
- $15 - $17 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Office
- Flexible schedule
Quick Apply
10d
Medical Office Scheduler
Women's Healthcare of Illinois & Family First Medical Group —Mokena, IL
- $18 - $23 an hour
- Part-time
- Background check
- Private practice
- Spanish
- Paid holidays
- Health insurance
Quick Apply
5d
Receptionist/Administrative Assistant
Preferred Imaging —Orland Park, IL
- From $25 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
3d
Full-Time Administrative Assistant
KOHLS —Frankfort, IL
- $16.65 - $26.15 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Office Administrator
Century 21 Circle —Orland Park, IL
- From $45,000 a year
- Full-time
- Inventory management
- Office
- Administrative experience
- AD&D insurance
- Disability insurance
Quick Apply
9d
Administrative Assistant
Hematogenix Laboratory Sv —Tinley Park, IL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Dental Front Desk Receptionist
Tinley park dental care —Tinley Park, IL
- $15 - $25 an hour
- Part-time
- Dental office
- Fair chance
- In-person
- Employee discount
Quick Apply
11d
Office Coordinator
NLX Beverage Solutions —New Lenox, IL
- $24 - $26 an hour
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
11d
Executive Assistant 2
Panduit —Tinley Park, IL
- $35 - $40 an hour
- Online Application
- Oracle
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health insurance
Spa Coordinator
Life Time —Orland Park, IL
- $15 - $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Disability insurance
- Health insurance
Office Assistant
Argonne National Laboratory —Lemont, IL
- $20.78 - $32.41 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook

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Director of Intake

Zayed Law Offices -
Joliet, IL

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Staff supervision
Microsoft Outlook
Data analysis reporting
Team supervision
Interpersonal skills
Writing skills
Client rapport building
Employee relationship building
Organizational skills
Management reporting
Legal case management
HubSpot
Time management

Full Job Description

About Zayed Law:

Zayed Law is a prestigious personal injury law office with roots in the Chicago-Land area. Adam Zayed founded Zayed Law Offices in 2009 with the intention of re-writing the standard for personal injury representation. Adam has worked to represent his clients with conviction in court and compassion in the office. Zayed Law Offices has the goal of growing nation-wide and becoming a family trusted name in personal injury. Your role is an important part of realizing this dream and representing clients in a time when they are hurting and need support.

Position Overview:

The intake team is responsible for fielding all incoming calls to the law office and following up on all other potential new client outreach. The intake team provides the foundation for the firm by engaging new clients and filtering client cases in. The role of the Director of Intake is to manage the onsite intake team members, international intake team members and after-hours intake vendors. The Director of Intake will provide reporting, coaching and offer improvements for the intake process wherever possible.

Responsibilities:

o Maintain a professional, courteous, and helpful attitude in all interactions.

o Ensure staff answers incoming calls promptly, ensuring pick-up before the second ring. Monitor this for on-site, offshore and after-hours calls.

o Review new cases for disposition as allowed by Intaker Bill of Rights and as designated per AJZ. Ensure staff effectively communicates disposition to PNC.

o Ensure accurate documentation of all case activities and client interactions in HubSpot and NEOS systems. Review staff work with report weekly.

o Review prepared Pre-Welcome packets and Letters of Representation as part of client onboarding. Ensure accuracy in intake staff documentation. Resend representation agreements where applicable and provide staff coaching.

o Monitor the progress of new staff training with training knowledge checks.

o Ensure there is staff follow up consistently with PNC at all required stages until case retention or declination is confirmed. Remind staff as required.

o Monitor referrals both inbound and outbound to ensure consistent communication with referring firm. Ensure case disposition is provided for external referrals, and follow-up occurs bi-annually for possible settlement.

o Assign new deals and contacts in HubSpot, LexReception and Vonage to ensure PNC follow-up and increase client retention.

o Conduct bi-weekly department meetings maintaining weekly agenda and providing additional trainings as required for intake staff

o Meet with afterhours vendor monthly to address concerns and offer support to sign additional cases as needed.

o Complete weekly report for onsite, offshore and afterhours teams to ensure that KPIs are being met. Address concerns where appropriate.

o Manage pipelines for intake to monitor PNC follow-up.

o Provide oversight of Intake Supervisor and offer support where needed.

o Execute additional tasks and requests assigned by AJZ to support team and office operations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill or abilities required as a pre-requisite to the position.

Relevant Job Skills and Abilities:

o Strong interpersonal skills to build and maintain positive relationships with clients, colleagues, and external partners.

o Consistently professional attitude, demonstrating reliability and a customer-focused approach.

o Proficient computer skills, including Microsoft Office Suite, Outlook, and case management software (e.g., HubSpot, NEOS).

o Excellent verbal and written communication abilities to ensure clear, concise, and professional correspondence.

o Effective prioritization and multitasking skills to manage competing demands and deliver timely results.

o Strong time management and organizational abilities to optimize workflow and meet deadlines.

o Problem-solving mindset with the ability to collaborate effectively within a team environment.

o Supervisory skills to ensure effective staff and programmatic compliance

o Effective reporting skills and ability to analyze data to provide programmatic improvements wherever possible.

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

office worker jobs in mokena, il

Director of Intake

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