Assistant Operations Manager
Job Overview
- must be willing to relocate after 8 weeks
The Assistant Operations Manager (MIT) will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
MIT program: Our MIT program is a blended-learning, eight-week program focused on immersing a manager in all aspects of running a multi-million-dollar business within the facilities industry. Training takes place on-site at one of our Fortune 200 client locations and guides trainees by integrating hands-on training, expert learning, real-time feedback, and personalized advice. The program is ideal for college graduates and those seeking professional development opportunities
Roles & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Assist with developing work schedules to ensure adequate service
Prepare schedules for service personnel, assigns personnel to routes
Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
Assist with inventory supplies and equipment
Investigate and promote improved equipment and methods
Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
Assist with implementation and execution of policies and goals
Inspect plant and evaluate use of space and facilities
Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
Maintain a safe work environment for self and employees
Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
Act as liaison between company, customers, clients, employees, and subcontractors
Review correspondence concerning contractors and responds as appropriate
Establish and maintain contact with contractors to ensure the smooth working of the contract process
Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
Assist with human resource concerns and issues
Some travel may be required for this position
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
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Relocation (within the US) is required if a local opportunity is not available. Local Opportunity cannot be guaranteed.
Education and/ or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification a plus
Bilingual a plus
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
Knowledge of Microsoft Office and Computer Skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation: $60,000-70,000
Shift: Various (flexible based on business need)
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
