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CUSTOMER SERVICE REPRESENTATIVE / APPOINTMENT COORDINATOR

Toyota of Bourbonnais
Bourbonnais, IL

Quick Apply

Job Details

Full-time
$55,000 - $125,000 a year

Benefits

Paid training
Opportunities for advancement

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

CUSTOMER SERVICE REPRESENTATIVE / APPOINTMENT COORDINATOR

TOP PAY • PERFORMANCE BONUSES • IMMEDIATE OPENINGS

Toyota of Bourbonnais is growing rapidly and looking for motivated, energetic, and customer-focused individuals to join our Business Development Team.

If you're great on the phone, enjoy helping people, and thrive in a fast-paced environment, this could be the opportunity you've been looking for.

We are actively hiring multiple team members due to continued growth and increased customer demand. No automotive experience is required—we are willing to train the right people.

What We Offer

Top Pay for Top Performers
Performance Bonuses & Spiffs
Paid Training
Flexible Scheduling
Career Growth Opportunities
Supportive Management Team
Fast-Paced, Team-Oriented Environment
Industry-Leading CRM and Technology Tools
Stable, Growing Organization
Opportunity for Advancement into Sales and Management

What You'll Do

Answer inbound phone calls and internet inquiries
Schedule appointments for our sales team
Follow up with customers regarding vehicle availability and dealership promotions
Re-engage previous customers and unsold prospects
Confirm upcoming appointments
Maintain accurate customer records in our CRM system
Work closely with the sales team to maximize appointment show rates
Deliver an exceptional customer experience on every interaction
Communicate professionally through phone, text, and email

We Want to Talk to People With Experience In:

Collections
Appointment Coordination
Customer Service
Call Centers
Banking & Financial Services
Insurance
Inside Sales
Retail Sales
Hospitality
Wireless / Cell Phone Sales

Qualifications

Strong communication and phone skills
Positive attitude and professional demeanor
Strong customer service skills
Ability to multitask and stay organized
Comfortable using computers and technology
Self-motivated and goal-oriented
Ability to work in a fast-paced environment
High School Diploma or equivalent

No Automotive Experience? No Problem.

Some of our most successful team members came from collections, customer service, call centers, appointment scheduling, banking, insurance, and retail backgrounds.

If you're comfortable speaking with customers, building relationships, and helping people, we'll provide the training, tools, and support necessary for success.

Join a Winning Team

Toyota of Bourbonnais is one of the fastest-growing dealerships in the area, and we're looking for people who want more than just a job. We're looking for individuals who want a career with growth, opportunity, and long-term success.

Apply today. Multiple positions available immediately.

If you're great on the phone, love helping people, and want to earn more, we want to talk to you.

Quick Apply

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