Top 76 It support Jobs in Monmouth County Nj

Technical support - Operations and Monitoring
WilsonCTS —Edison, NJ
- $22 - $25 an hour
- Weekends as needed
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
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Telecom Technical Support - Federal
MetTel —Holmdel, NJ
- $70,000 - $80,000 a year
- Computer Science
- Mid-level
- 3 years
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Information Technology Analyst 1
New Jersey Courts —Freehold, NJ
- $63,040.84 - $103,812.28 a year
- Weekends as needed
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Tier One Helpdesk Support Technician
Physicians Practice Enhancement LLC —Red Bank, NJ
- $25 an hour
- Full-time
- Office
- Windows
- Experience equivalent to degree accepted
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2d
Help Desk Technician
Gellert Global Group —Elizabeth, NJ
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Communication skills
- Entry level
- Disability insurance
- Health insurance
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14d
IT Support Associate I
Expeditors —Edison, NJ
- $50,000 - $60,000 a year
- Full-time
- SharePoint
- Communication skills
- Entry level
- Employee stock purchase plan
- Paid holidays
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IT Support Specialist
Variety Staffing —Tinton Falls, NJ
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Commercial
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IT Support Engineer
Topaz HR —Lakewood, NJ
- $26 - $30 an hour
- Full-time
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Level 2 Onsite Technician
DigaCore Technology Consulting —Lakewood, NJ
- $68,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Health savings account
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11d
IT Tier One Service Desk Technician
EnviroTrac LLC —Sea Girt, NJ
- $22 - $25 an hour
- Weekends as needed
- Windows
- Driver's License
- Experience equivalent to degree accepted
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9d
IT Support Technician-Level 2
JAYDIEN NETWORK SOLUTIONS LLC —Township of Brick, NJ
- $60,000 - $70,000 a year
- Overtime
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
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12h
Help Desk Field Technician
Cayuse Holdings —Edison, NJ
- $40 - $50 an hour
- Contract
- Office
- 8 years
- Ability to lift 50 pounds
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Service Desk Technician
Naik Group —Edison, NJ
- $62,000 - $118,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
IT Assistant (Contract-to-Hire)
Prime Electric —Piscataway, NJ
- $25 - $30 an hour
- Contract
- Trade school
- 1 year
- Associate's degree
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Specialist, IT – GxP Technical Support
Rocket Pharmaceuticals —Cranbury, NJ
- $54,000 - $82,000 a year
- Full-time
- Computer Science
- Laboratory experience
- Mid-level
- Paid holidays
- Health insurance
Systems Analyst
Meriplex —Freehold, NJ
- $28 - $31 an hour
- Azure
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
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3d
Desktop Support Technician
NTT Ltd —Edison, NJ
- $28.22 - $31.00 an hour
- On call
- Google Workspace
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
3d
Data Center Technician 1
DataBank —Piscataway, NJ
- $28.28 - $30.00 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
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Desktop Support Analyst
Secur-Serv —New Brunswick, NJ
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
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IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Somerset, NJ
- $25.48 - $41.68 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance

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it support jobs near monmouth county nj

Technical support - Operations and Monitoring

WilsonCTS -
Edison, NJ

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Job Details

Contract
$22 - $25 an hour

Qualifications

Teamwork
Interpersonal skills
Records management
Customer relationship management (CRM) systems (technically supported)
Associate's degree

Full Job Description

Overview
We are seeking dedicated Operations and Monitoring Specialists to join our client's dynamic team based in Edison NJ and Pittsburg, PA.

The operations and monitoring specialist will play a crucial role in supporting, operating, and monitoring the energy storage systems, ensuring their optimal performance and reliability. Utilizing monitoring tools, energy management tools, battery management and other systems, you will monitor and operate systems, detect anomalies, and communicate with customers and internal teams to address issues promptly. The Operations and Monitoring team functions 24x7. Shift work including day, night, weekend, and holidays is required.

Responsibilities:

Customer Liaison and Support:

Support customer requests for warranty, post-warranty and longer-term agreements as liaisons to support services and to deliver system operational assistance.
Utilize inbound and outbound channels (email & phone) and document requests for support.
Deliver initial triage and correspondence throughout the request lifecycle. Initiate field service remediations and/or escalate to higher levels of technical support for resolution.

Monitor Systems:

Utilize the client's platform to continuously monitor the performance of energy storage systems, ensuring they operate within defined parameters.

Operate Systems:

Perform system operational functions for range of commission testing and post-commissioning activities per client and customer agreements.

Anomaly Detection:

Identify and respond to system alerts, diagnosing issues and implementing corrective actions to maintain system integrity.

Collaboration:

Work closely with field engineers and appropriate technical service, project, and product teams to coordinate continual improvement, maintenance and troubleshooting efforts.

Documentation:

Maintain accurate records of customer correspondence, operational activities, system performance, discovered issues and resolutions for compliance and operational continuity.

Data Analysis:

Analyze live and post-cycle system data to detect trends, deliver real-time issue responsiveness, alerting, and remediation actions.

Continuous Improvement:

Provide feedback on system performance and suggest enhancements to improve efficiency and reliability.

Experience

Familiarity with operational software platforms, ticketing/issue management systems, and data network communication protocols
Strong problem-solving skills with the ability to interpret complex data and make informed decisions.
Excellent verbal and written communication skills to effectively collaborate with remote teams and customers.

Education:

Associates Degree, or 2 yrs equivalent experience in electrical technology, electronics, or related field

#cws

Pay: $22.00 - $25.00 per hour

Work Location: In person

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Refine Your Search

it support jobs in monmouth county nj

Technical support - Operations and Monitoring

Telecom Technical Support - Federal

Information Technology Analyst 1

Tier One Helpdesk Support Technician

Help Desk Technician

IT Support Associate I

IT Support Specialist

IT Support Engineer

Level 2 Onsite Technician

IT Tier One Service Desk Technician

IT Support Technician-Level 2

Help Desk Field Technician

Service Desk Technician

IT Assistant (Contract-to-Hire)

Specialist, IT – GxP Technical Support

Systems Analyst

Desktop Support Technician

Data Center Technician 1

Desktop Support Analyst

IT Support Engineer I, Ops Tech Solutions (OTS)

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