Top 603 Member services representative Jobs in Monona, Wi

Member Services Representative
Crunch Fitness - Fitness Ventures LLC —Madison, WI
- $15 an hour
- Part-time
- 18 years or older
- CPR Certification
- High school diploma or GED
- Employee discount
- Gym membership
Quick Apply
3d
Patient Access Representative
SSM Health —Madison, WI
- Part-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Member Services Representative
Planet Fitness —Madison, WI
- $15 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Workers Compensation Claims Representative
Wisconsin Municipal Mutual Insurance Company —Wisconsin
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Universal Banker
DMB Community Bank —DeForest, WI
- From $21 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
7d
Adult & Family Therapist
The Rainbow Project, Inc. —Madison, WI
- $62,000 - $75,000 a year
- Part-time
- Background check
- LMFT
- Spanish
- Free parking
- Health insurance
Quick Apply
9d
Family Service Counselor
Cress Funeral Home —Madison, WI
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4d
Maintenance Coordinator
Penske Truck Leasing —Windsor, WI
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
3d
CCR Public Transit
Medical Transportation Management (MTM, Inc.) —Middleton, WI
- $18 an hour
- Full-time
- Computer literacy
- Office
- Typing
- Wellness program
- Continuing education credits
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Field Service Technician (ATM) 4596
Nautilus Hyosung America Inc —Madison, WI
- $24 an hour
- Extended hours
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Flexible schedule
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Retail Customer Service Associate
FedEx Office —Middleton, WI
- Part-time
- High school diploma or GED
- Project management
- Cleaning
3d
Community Operations Manager (HOA/Condominiums)
Superior Property Group —Monona, WI
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
7d
Construction Technician
StormGuard —Fitchburg, WI
- $25 - $35 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Health insurance
Quick Apply
Financial Representative
Modern Woodmen of America —Madison, WI
- $50,000 - $250,000 a year
- Full-time
- Background check
- Office
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Executive Director
Brookdale Senior Living Inc. —Madison, WI
- $96,130 - $122,460 a year
- Nights as needed
- Writing skills
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Financial Advisor
New York Life —Madison, WI
- $57,000 - $245,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- US work authorization
- Entry level
- Paid training
- Health savings account
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Customer Service Representative - Part-Time - Madison, WI
Sub-Zero Group, Inc. —Madison, WI
- Part-time
- Hybrid work
- Background check
- High school diploma or GED
- Bachelor's degree
Quick Apply

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member services representative jobs near monona, wi

Member Services Representative

Crunch Fitness - Fitness Ventures LLC -
Madison, WI

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Job Details

Part-time
$15 an hour
3 days ago

Benefits

Employee discount
Gym membership
Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Benefits:

Gym Membership
Opportunity for advancement
Training & development
Employee discounts

Member Services Representative

Position Summary

The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical role in creating a welcoming, positive, and professional club experience. As the face of the organization, the MSR is responsible for delivering exceptional customer service, supporting member needs, and fostering an environment that promotes member satisfaction and retention.

This position requires strong communication skills, a customer-focused mindset, and the ability to maintain a friendly and professional atmosphere while assisting members, guests, and fellow team members.

Key Responsibilities

Member & Guest Experience

Greet all members and guests in a friendly, professional, and welcoming manner.
Ensure members and guests feel valued and appreciated upon arrival and departure.
Check in members and guests accurately and efficiently in accordance with company policies and procedures.
Communicate club events, promotions, and important announcements to members and guests.
Maintain a positive atmosphere that enhances the overall member experience.
Address member inquiries, concerns, and requests promptly, or escalate them to management when appropriate.
Demonstrate professionalism, courtesy, and exceptional customer service in all interactions.

Front Desk Operations

Answer incoming phone calls in a courteous, knowledgeable, and professional manner.
Facilitate member communications and account notifications through club management software.
Process payments for club amenities and services in accordance with company procedures.
Schedule member services, including tanning, hydro-massage, and other available amenities.
Maintain an accurate understanding of club programs, services, operating hours, and schedules.
Support daily front desk operations while ensuring compliance with company policies and procedures.

Retail Sales & Administrative Support

Promote and sell retail products and club services to members and guests.
Assist with administrative and operational projects as assigned by club management.
Maintain accurate records and documentation as required.
Support club initiatives designed to improve member engagement and satisfaction.

Facility Presentation & Team Support

Maintain a clean, organized, and professional front desk and work area.
Contribute to the overall cleanliness and presentation of the club environment.
Assist with club events, promotions, decorations, and special projects as needed.
Collaborate with team members to ensure a positive and supportive workplace culture.
Follow all company policies, procedures, and standards outlined in the Team Member Handbook.

Qualifications

High school diploma or equivalent (GED) required.
Minimum age of 18 years.
Previous customer service, hospitality, retail, or front desk experience preferred.
Strong interpersonal, communication, and problem-solving skills.
Ability to multitask and work effectively in a fast-paced environment.
Demonstrated commitment to providing exceptional customer service.
Experience working with children preferred.
Ability to maintain a professional appearance and demeanor at all times.

Certifications

Current Child and Infant CPR Certification required or ability to obtain certification within a designated timeframe.
Additional certifications as required by applicable state or local regulations.

Physical Requirements

Ability to lift up to 10 pounds occasionally.
Ability to stand for extended periods of time.
Frequent bending, squatting, reaching, and movement throughout the facility.
Ability to climb ladders or safely assist with club decorations, displays, and promotional materials when needed.

Employment Eligibility

All applicants must possess a high school diploma or equivalent (GED) and be at least 18 years of age.

Applicants must be legally authorized to work in the United States and must maintain eligibility throughout their employment. Proof of employment authorization and all documentation required for employment verification must be provided upon hire. Employees are responsible for notifying the company immediately if their work authorization status changes.

Equal Employment Opportunity

Fitness Ventures LLC is committed to fostering an inclusive, diverse, and respectful workplace. We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable federal, state, or local laws.

We believe that diverse perspectives strengthen our organization and contribute to a culture where employees and members alike can thrive.

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Refine Your Search

member services representative jobs in monona, wi

Member Services Representative

Patient Access Representative

Member Services Representative

Workers Compensation Claims Representative

Universal Banker

Adult & Family Therapist

Family Service Counselor

Maintenance Coordinator

CCR Public Transit

Field Service Technician (ATM) 4596

Retail Customer Service Associate

Community Operations Manager (HOA/Condominiums)

Construction Technician

Financial Representative

Executive Director

Financial Advisor

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative

Outside Sales Representative (Training Provided)

Customer Service Representative - Part-Time - Madison, WI

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