Top 42 helpdesk support Jobs in monona wi

Help Desk Analyst II
Robert Half —Madison, WI
- $19 - $22 an hour
- Temporary
- Mid-level
- Windows
- Microsoft Office
- Disability insurance
- Dental insurance
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Helpdesk Technician
Arrowhead Pharmaceuticals —Madison, WI
- $55,000 - $67,000 a year
- Computer science
- Computer Science
- Mid-level
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DoIT General Help Desk Technician
University of Wisconsin–Madison —Madison, WI
- $21 - $26 an hour
- Full-time
- Hybrid work
- Word processing
- Mid-level
- Windows
- Retirement plan
10d
Help Desk II
Intone Networks —Madison, WI
- Contract
- Communication skills
- Entry level
Help Desk
ATC —Madison, WI
- Contract
- Senior level
- 2 years
- Communication skills
HelpDesk
ATC —Madison, WI
- No weekends
- Mid-level
- Windows
- Continuous improvement
Help Desk Customer Service Representative (LTE - Multiple Vacancies)
State of Wisconsin - Elections Commission —Madison, WI
- $20 - $24 an hour
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
7d
IT Support Engineer
Younger Enterprise Systems LLC —Madison, WI
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- English
- Health insurance
- Paid time off
Quick Apply
Help Desk Analyst
ATC —Madison, WI
- Contract
- Mid-level
- 2 years
- Communication skills
Customer Support Technician
Rigbot —Madison, WI
- Computer science
- Computer Science
- Bachelor of Science
System Network Administrator - Entry Level
Zimbrick —Madison, WI
- 18 years or older
- Clean driving record
- Driver's License
- Profit sharing
- Paid training
Quick Apply
10d
Computer Support
ATC —Madison, WI
- $70 a month
- No weekends
- PMP
- Office
- Travel
Desktop Support
ATC —Madison, WI
- $70 a month
- No weekends
- PMP
- Office
- Travel
IT Support
ATC —Madison, WI
- No weekends
- Mid-level
- Windows
- Continuous improvement
Information Technology Specialist
Stoughton Health —Stoughton, WI
- Weekends as needed
- Hospital
- Computer literacy
- Windows
- Free parking
- 403(b) matching
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Service Operations Supervisor
University of Wisconsin–Madison —Madison, WI
- $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Retirement plan
10d
Customer Experience Representative I
Nord Gear Corporation —Waunakee, WI
- From $23.21 an hour
- Full-time
- Office
- High school diploma or GED
- Organizational skills
Quick Apply
Systems Administrator
Flad Architects —Madison, WI
- Email
- Hybrid work
- Research
- Mid-level
- Office
- Free parking
- Paid holidays
Computer Technician (ITSM, ITIL)
ATC —Madison, WI
- $70 a month
- No weekends
- PMP
- Office
- Senior level
IT Technician (ITSM, ITIL)
ATC —Madison, WI
- $70 a month
- No weekends
- PMP
- Office
- Senior level

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Help Desk Analyst II

Robert Half -
Madison, WI

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Job Details

Temporary | Contract
$19 - $22 an hour

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Productivity software support
Desktop (troubleshooting support)

Full Job Description

We are looking for a Help Desk Analyst II to provide hands-on technical support for end users in Madison, Wisconsin. This Long-term Contract position requires an onsite presence four days each week and focuses on resolving desktop, printer, and workplace technology issues in a timely, detail-oriented manner. The ideal candidate brings strong Windows support experience, a customer-focused approach, and the ability to manage service requests across a range of hardware and software environments.

Responsibilities:

Deliver second-level support for employees by diagnosing and resolving issues related to desktops, laptops, peripherals, and standard business applications.
Provide hands-on assistance with printer setup, maintenance, and troubleshooting, including support for network-connected and local printer devices.
Respond to service desk requests efficiently, document work performed, and keep ticket status updated through resolution.
Support Microsoft Windows environments and Office 365 applications, helping users address access, performance, and usability concerns.
Configure, image, and deploy workstations using established tools and procedures to prepare devices for end-user use.
Assist with account and access-related tasks in Active Directory, including routine updates and user support.
Troubleshoot remote connectivity concerns, including VPN-related issues, to help users maintain secure access to business resources.
Collaborate with team members and other support groups to escalate complex technical problems and ensure timely issue resolution.
At least 3 years of experience in help desk, desktop support, or a similar technical support role.
Demonstrated experience supporting Microsoft Windows 10 and general Microsoft Windows environments.
Working knowledge of Office 365 and the ability to assist users with common application and access issues.
Hands-on experience with Active Directory, desktop imaging, and computer deployment processes.
Familiarity with SCCM and standard troubleshooting practices for endpoint support.
Experience resolving printer hardware, printer connectivity, and network printer issues.
Understanding of VPN technologies and the ability to troubleshoot remote access problems.
Strong customer service skills with the ability to communicate clearly and professionally with end users.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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helpdesk support jobs in monona wi

Help Desk Analyst II

Helpdesk Technician

DoIT General Help Desk Technician

Help Desk II

Help Desk

HelpDesk

Help Desk Customer Service Representative (LTE - Multiple Vacancies)

IT Support Engineer

Help Desk Analyst

Customer Support Technician

System Network Administrator - Entry Level

Computer Support

Desktop Support

IT Support

Information Technology Specialist

Service Operations Supervisor

Customer Experience Representative I

Systems Administrator

Computer Technician (ITSM, ITIL)

IT Technician (ITSM, ITIL)

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