Top 31 Help desk Jobs in Monroe, Mi

Technology Support Specialist
JPMorganChase —Belleville, MI
- Full-time
- Continuous improvement
- Entry level
- Under 1 year
- Health insurance
- Tuition reimbursement
IT Support Associate I
Expeditors —Romulus, MI
- $50,000 - $60,000 a year
- Full-time
- SharePoint
- Communication skills
- Entry level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Help Desk Technician I
Rudolph Libbe Group —Walbridge, OH
- Office
- High school diploma or GED
- Travel
Help Desk Technician (Tier 1)
CNWR —Toledo, OH
- $20 - $23 an hour
- Full-time
- Office
- Computer networking
- 1 year
Quick Apply
IT Specialist - Vocational
Harbor, Inc. —Toledo, OH
- From $51,896 a year
- Full-time
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Field Technician
S&G Stores —Sylvania, OH
- $22 - $28 an hour
- Overtime
- Mid-level
- Windows
- Microsoft Office
- Fuel discount
IT Specialist
Harbor, Inc. —Toledo, OH
- Weekends as needed
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Technical Support Level 2
Flyght —Toledo, OH
- $50,000 a year
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- 401(k)
Partner Hero / Technical Support Level 1
Flyght —Toledo, OH
- $43,000 - $50,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- 401(k)
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Belleville, MI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Control Room Operator
Pollard Banknote Limited —Ypsilanti, MI
- Full-time
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
- Profit sharing
- Tuition reimbursement
Quick Apply
11d
GxP Lab Computing Analyst
Zifo —Wyandotte, MI
- $75,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
3d
Field Restaurant Technology Support Specialist
McDonald’s —Ypsilanti, MI
- $17 - $20 an hour
- Remote
- Computer Science
- Mid-level
- Driver's License
- Mileage reimbursement
8d
Restaurant Technology Manager / OTP Pro
McDonald’s —Ypsilanti, MI
- $19 - $23 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Tuition reimbursement
- Paid time off
Brainiac - Tier 3
Buckeye Broadband —Northwood, OH
- Overtime
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
5d
Technical Support Engineer - ES
Tokyo Electron Limited —Taylor, MI
- Full-time
- Office
- 8 years
- Ability to sit for extended periods
2d
Medical Director – Strong Technical Support
Desort —Toledo, OH
- $100,000 - $200,000 a year
- Online Application
- Medical-surgical
- Medical-Surgical
- Senior level
- Relocation assistance
- Health insurance
Quick Apply
Veterinarian – Strong Technical Support
Desort —Toledo, OH
- $100,000 - $200,000 a year
- Online Application
- Mid-level
- Medical-surgical
- Communication skills
- Continuing education credits
- Relocation assistance
Quick Apply
Epic Principal Trainer - Cupid Radiant - Remote
ProMedica Shared Services, LLC —Toledo, OH
- $32,240 - $88,296 a year
- Full-time
- Remote
- Mid-level
- Residential
- IT
- Health insurance
- Dental insurance
Quick Apply
13d

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IT Support Associate I
Expeditors —Romulus, MI
Communication & Leadership - Communicate technical information clearly and effectively to non-technical users. Network issues, ensuring timely resolution.
$50,000 - $60,000 a year
Quick Apply
Technical Support Analyst I
AAA Life Insurance Company —Livonia, MI
Must have or pursuing bachelor’s degree in computer science, Business Administration, or a related field or equivalent experience.
11d

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
IT Support Specialist - Mobile Devices
Crown Personnel Services, Inc. —London, OH
Must have valid driver license with acceptable driving record. Knowledge in the use of hand tools. Check with point of contact and kites and grievances mailbox…
$20 - $23 an hour
Quick Apply
4d

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help desk jobs near monroe, mi

Technology Support Specialist

JPMorganChase -
Belleville, MI

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Job Details

Full-time

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Hardware maintenance
Computer hardware
Desktop (troubleshooting support)
Resolving technical support tickets
Customer service problem-solving

Full Job Description

JOB DESCRIPTION

Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.

As a Technology Support Specialist in Corporate Data Center Services Team, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.

Job responsibilities

Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions

Required qualifications, capabilities, and skills

Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
Baseline knowledge of typical technology operational issues
Ability to balance tasks while documenting outcomes
Flexibility to work varying days, including every other weekend, shift hours are 11:45pm to 12:15pm.

Preferred qualifications, capabilities, and skills

Familiarity with troubleshooting techniques for hardware, software, and technology systems
Capability to document issues, procedures, and root cause analysis

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

help desk jobs in monroe, mi

Technology Support Specialist

IT Support Associate I

Help Desk Technician I

Help Desk Technician (Tier 1)

IT Specialist - Vocational

IT Field Technician

IT Specialist

Technical Support Level 2

Partner Hero / Technical Support Level 1

Seasonal, Operations Technical Specialist (Part Time)

Control Room Operator

GxP Lab Computing Analyst

Field Restaurant Technology Support Specialist

Restaurant Technology Manager / OTP Pro

Brainiac - Tier 3

Technical Support Engineer - ES

Medical Director – Strong Technical Support

Veterinarian – Strong Technical Support

Epic Principal Trainer - Cupid Radiant - Remote

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