Top 17 Technical support specialist Jobs in Monroe, Ct

IT Desktop Support Specialist
University of Bridgeport —Bridgeport, CT
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Customer Technical Support Specialist
SIR solutions —New Haven, CT
- $19 - $21 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Application Specialist I- Deposits #531
COCC —Southington, CT
- $48,110 - $66,104 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Wellness program
- Tuition reimbursement
Quick Apply
Technical Services Care Specialist (On-Site or Remote)
Budderfly —Shelton, CT
- $26.00 - $29.50 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- In-person
- Disability insurance
- Health insurance
Customer Support Specialist
Droplet Fuel —Danbury, CT
- $65,000 - $75,000 a year
- Full-time
- Travel
- US work authorization
- In-person
- Paid training
- Health insurance
Quick Apply
Senior IT Support Specialist
D-Wave Quantum Inc. —New Haven, CT
- $80,800 - $121,200 a year
- Weekends as needed
- Computer science
- 7 years
- Computer Science
Quick Apply
IT Specialist (FT)
Marrakech, Inc. —Woodbridge, CT
- $19.06 - $19.57 an hour
- Full-time
- Microsoft Outlook
- Windows
- Driver's License
- Profit sharing
- Paid jury duty
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Trumbull, CT
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Application Specialist I - Integrations - Req# 598
COCC —Southington, CT
- $48,110 - $65,104 a year
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- US work authorization
- Wellness program
- Tuition reimbursement
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
7d

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Customer Technical Support Specialist
SIR solutions —New Haven, CT
Handle inbound customer calls and provide clear, concise explanations of technical concepts. Post-secondary education in networking, computer science, or a…
$19 - $21 an hour
Quick Apply
Technical Sales Specialist – Microbiology & Laboratory Automation
Neutec Group —Farmingdale, NY
Neutec Group is a provider of microbiology laboratory equipment, automation solutions, and technical support serving laboratories across the food,…
$65,000 - $110,000 a year
Quick Apply

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Product Specialist
Health Care Logistics —Grove City, OH
2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a…
Quick Apply
7d
Customer Support Specialist
Carnivore Snax LLC —Lewis Center, OH
Respond to and resolve customer phone calls with professionalism and care. Must be tech savvy and eager to learn new systems and tools.
From $20 an hour
4d

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IT Desktop Support Specialist

University of Bridgeport -
Bridgeport, CT

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
Windows
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
macOS
Desktop administration

Full Job Description

Description

The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.

Position Description Summary/Purpose :

The University of Bridgeport is currently seeking an energetic and technical customer service-oriented Desktop Support Specialist to be based on its Bridgeport, Connecticut campus. This individual will report to the IT Technical Director and will work with a team of specialists in support of all faculty, staff, and students using PC’s, mobile devices and telephone systems owned by the University of Bridgeport. The critical responsibility of this individual is to provide responsive, professional, knowledgeable and excellent incident resolution to clients while following established protocols.

Essential Job Functions/Primary Responsibilities :

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

Provide responsive, professional, knowledgeable and excellent support to users experiencing problems with technology and associated systems.
Provide technical, operations, and training support to users either remotely, by telephone or on-site relative to PC hardware and software packages.
Identify, research, and resolve technical problems. Perform hardware diagnostics and coordinate repairs.
Maintain IT asset inventory and life cycle, from deployment to decommissioning.
Support, monitor, test, and troubleshoot hardware and software problems, perform manual/automatic backups as needed.
Document all incidents reported by users via an incident management system (Dynamics 365).
Create documentation for use by the technology team and for user training purposes.
Educate the users on the best use of technology through formal and informal educational sessions.
Occasional travel to the other campuses may be required, as are occasional after-hours support and on-call response.
Must be able to lift 40 pounds and pull a cart.
Images and deploys computers for new hires and upgrades.
Conducts all work in a safe manner and all work safety practices are followed.

Other Functions :

Performs similar or related work as required, directed or as situation dictates.
Continues professional development and training; keeps current with trends.
Assists other department staff as needed to promote a team effort.

Knowledge, Ability and Skill :

Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.
Windows 10 and 11, Mac OS 14, Active Directory, Office 365, Teams, Adobe Acrobat, Microsoft Intune.
Understanding of basic networking technology, hardware, and software configuration of printers, PC workstations, laptops, tablets, and other similar peripheral equipment.
The ability to communicate information and ideas so other non-technical individuals will understand.
Excellent organizational and follow-up skills with strong attention to detail are required.
Must be able to work independently and be a productive member of a team.
Onsite Monday – Friday 8:30 AM to 5 PM, some limited weekends.
High energy and enthusiasm with the ability to thrive in a rapidly changing environment.

Qualifications

Minimum Required Qualifications :

Education, Training and Experience :

Bachelor’s degree in computer science or related field.
2+ years of experience in PC/laptop troubleshooting of Windows. Mac is a plus not required.

Full-Time Employee Benefits:

Medical Insurance
Dental Insurance
Vision Insurance
Pet Insurance
401k employer match
Employee & dependent life insurance
Great tuition benefits for employee, spouse & dependents
PTO program

(This job description does not constitute an employment agreement between The University of Bridgeport and employee. It is used as a guide for personnel actions and is subject to change by the University as the needs of the University and requirements of the job change.)

The University of Bridgeport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The University of Bridgeport complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Refine Your Search

technical support specialist jobs in monroe, ct

IT Desktop Support Specialist

Customer Technical Support Specialist

Application Specialist I- Deposits #531

Technical Services Care Specialist (On-Site or Remote)

Customer Support Specialist

Senior IT Support Specialist

IT Specialist (FT)

Seasonal, Operations Technical Specialist (Part Time)

Application Specialist I - Integrations - Req# 598

Construction Technical Specialist - Autodesk FORMA ( ACC )

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