Telemarketing Representative
405 114th Ave SE, Bellevue, WA 98004, USA
Full-time
Company Description
VI Resorts by Westgate Corporate (Bellevue, WA)
The headquarters of VI Resorts by Westgate, located in Bellevue, Washington, serves as the administrative home of the VI Resorts vacation club, North America's largest owner-controlled timeshare and vacation club, supporting the Owners by offering convenient access to Pacific Northwest business and travel resources. The VI Resorts corporate office supports the operations, member services and club experience that underlie all VI Resorts stays. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
Telemarketing Representative – Bellevue, WA | Full‑Time | $17.13 + Commission - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.
Now hiring a Telemarketing Representative to join our fast‑paced, on‑site call center in Bellevue, WA. In this role, you’ll handle outbound calls (no cold calling). You will be calling guests that attended a 90-minute timeshares presentation, conducting a customer service survey and as a thank you, offering a 2-night complementary stay at one of our premier resort locations.
What You’ll Do:
· Calling non-owner guests that participated in a 90-minute timeshare sales presentation at one of our sales centers. Telemarketer will conduct a short survey to log the guests’ experience.
· Offer a 3-day, 2-night complimentary stay to one of our premier resort locations.
· Taking deposits of $99.00, but the guest gets that back and more in the form of extra cash or gifts such as dinners and/or shows.
· Must be able to handle credit card transactions in our SAMs and/or TSW systems.
*Employees will be paid in 4 ways; Hourly, Booking Commissions, Spiffs, and monthly bonuses.
Hours worked and hourly pay:
· This is a Full-Time position Monday – Friday / 12pm to 7:30pm
· Hourly pay: Minimum wage - $17.13 per hour
Tour Commissions:
· Telemarketer gets a commission of $50.00 per Vacation Certificate Sold/booked.
Monthly Bonus:
· Each month all Vacation Certificates are counted, and based on how many are sold in a month, the Telemarketer can hit different levels of bonus
Spiffs:
· We promote daily, weekly and monthly cash spiffs. The marketing agent can earn extra income with these special promotions designed to excite and motivate the telemarketer. These cash spiffs are paid out to the telemarketer every other week via direct deposit.
*This position should average 55K to 60K annually
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You'll Bring:
- Data entry skills...Must be accurate and fast with the computer and keyboarding
- Excellent telephone customer service skills.
- Outstanding attention to detail
- Exceptional communication skills both verbal and written
- Desire to work in a fun high energy, fun telemarketing call center
- Be a great team player
- Methodical and well organized
- Reliable and punctual
What You’ll Get:
- Opportunities to grow within the travel, hospitality, and resort industry.
Pay: $35,600.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid training
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Required)
- Customer service: 1 year (Preferred)
- Call center: 1 year (Preferred)
Language:
Work Location: In person
