Top 1 engineering coordinator Jobs in monroe ct

IT & Operations Coordinator
Encon Heating & AC —Stratford, CT
- $28 - $30 an hour
- Full-time
- System design
- Mid-level
- Office
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IT & Operations Coordinator

Encon Heating & AC -
Stratford, CT

Quick Apply

Job Details

Full-time
$28 - $30 an hour

Qualifications

Data visualization software proficiency
Tooling
Business intelligence tools
AI-driven automation
Cross-functional communication
Excel data analysis

Full Job Description

Description:

Join a Team That Runs on Data, Process, and Execution

At ENCON Heating & A/C, we don’t just install and service HVAC systems—we build systems and processes that drive a high-performing operation.

If you enjoy solving problems, working with data, and making a real impact on how a business operates—from the office to the field—this role is for you.

What You’ll Do…

50% AI Tools and Automation
30% System Administration
20% Reporting and Documentation

Build AI-Powered Micro Tools

Design and build internal tools using AI APIs that automate repetitive tasks for dispatchers, techs, and office staff
Translate operational pain points into working prototypes — not decks, actual tools
Identify automation opportunities by spending time with each team
Document tools so non-technical staff can use and maintain them

Own Systems & Administration

System Reconciliation — identify mismatches and maintain data accuracy
Manage ServiceTitan users: onboarding, roles, permissions, and settings
Administer company cell phones — setup, assignments, and troubleshooting
Monitor and triage MSP helpdesk tickets — track open issues, follow up on resolution timelines, and escalate when needed
Support testing and rollout of system updates and integrations

Reporting & Operations Support

Build and maintain Excel and Power BI reports for leadership
Validate and clean data across systems; document SOPs as they evolve
Work directly with dispatchers, techs, and managers on real-world workflow problems

Must-Haves

Hands-on experience with Python, SQL, or similar — enough to build and maintain simple tools
Active AI tool user (ChatGPT, Claude, Copilot, etc.) — not just awareness, actual workflow integration
Sharp attention to detail — you catch the mismatch before it causes a problem
Clear communicator across technical and non-technical audiences
Self-directed — you can be handed a problem with no playbook and figure it out
Proficient in Excel; willing to learn Power BI

Strong Advantages

ServiceTitan or similar field service platform experience
Salesforce or CRM familiarity
Built internal tools, automations, or micro apps — side projects count
REST APIs, Power Automate, or Zapier exposure
Mobile device or IT asset administration experience

Requirements:

Eligibility Requirements

Employment/education will be verified.
Applicants must be currently authorized to work in the United States on a full-time basis.
Encon is a drug free workplace and requires post-offer pre-employment drug testing.

Compensation: $28-$30/hr. + quarterly discretionary bonuses + full benefits/PTO

Encon Heating & AC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Encon Heating & AC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

CT LIC # HTG-0386317-S1

Putnam NY LIC# 31097

Westchester NY LIC # WC-33774-H21

MEC # 1093

AA/EOE

#EN

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IT & Operations Coordinator

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