Work Place Flexibility: Onsite
Legal Entity: Entergy Services, LLC
*Candidate must be SASS Test Recommended*
JOB SUMMARY/PURPOSE
This position will coordinate all administrative functions and provides multifaceted administrative support to department management and staff. Responsibilities typically include: organizing, editing and formatting filings; scheduling appointments, distributing incoming and outgoing mail, maintaining the calendar, making travel arrangements, arranging meetings, etc. responsibilities also may include running and tracking projects and programs associated with senior management administrative support, accurately producing a variety of reports and presentations using the appropriate software for word processing, graphics and spreadsheets, preparing and/or updating functionally related reports and records, developing and/or participating in special projects.
JOB DUTIES/RESPONSIBILITIES
- Provide administrative support to Contact Center Managers.
- Answer multiple phone lines as well as provide back-up support for other administrative staff.
- Monitor email communications and maintain manager’s calendars; schedule events, travel arrangements and departmental meetings; and arrange conference calls, meeting facilities and catering.
- Prepare formal correspondence, routine documents, and presentations given minimal direction. Prepare spreadsheets, presentations, and interoffice correspondence including copies.
- Handle multiple assignments, work within deadlines, and maintain confidentiality of department and Company information.
- Be proactive in forwarding work issues to the appropriate managers/supervisors.
- Maintain well-organized and detailed filing system and support compliance with applicable record retention policies.
- Process expense reports and input employee worked hours into payroll system.
- Communication with internal and external business contacts/consultants and maintain contact lists.
- Coordination with executive and senior administrative staff to handle requests and queries from supervisors and/or managers.
- Assignments may involve overtime hours. Regular attendance is essential; working remotely is not possible.
- Provide general support to visitors.
- Various additional duties or assignments requested by senior management.
- Records custodian
MINIMUM REQUIREMENTS
Minimum education required of the position
Typically requires vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree)
Minimum experience required of the position
Asst-Administrative I (S) - 0-2 years related experience
Asst-Administrative II (S) - 2-4 years related experience
Asst-Administrative I (S) - 4-6 years related experience
Asst-Administrative I (S) - 6-8 years related experience
Ability to work independently given minimal direction; ability to work in teams is essential
Any certificates, licenses, etc. required for the position
Must be EEI SASS test recommended.
Primary Location: Louisiana-West Monroe Louisiana : West Monroe
Job Function: Corporate
FLSA Status: Nonexempt
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123229
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact
[email protected] to schedule a time to review the affirmative action plan during regular office hours.
EEI Testing:
One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests, Logon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.
In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
