Top 88 Call quality analyst Jobs in Monroe Nc

Full Time Call Center Representative - work hybrid
TRANZACT —Monroe, NC
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
5d
Customer Grievance Analyst
Convey Health Solutions —Charlotte, NC
- $18 - $20 an hour
- Temporary
- Remote
- Microsoft Outlook
- Writing skills
- Basic math
Quick Apply
User Access Management Analyst
Pacific Life —Charlotte, NC
- $40.89 - $49.97 an hour
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
- Paid parental leave
- Paid holidays
Area Sales Manager – Non-Prime Auto Finance
Strike Acceptance —Charlotte, NC
- $70,000 - $100,000 a year
- Full-time
- Dealership
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Unified Communication Technical Engineer (Charlotte, NC)
Brighthouse Financial —Charlotte, NC
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
13d
EPIC Applications Analyst Senior- Healthy Planet
Atrium Health —Charlotte, NC
- $47.50 - $71.25 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Databases
- Paid parental leave
- Disability insurance
8d
User Access Management Analyst
Pacific Life Insurance Company —Charlotte, NC
- $40.89 - $49.97 an hour
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Application Support Analyst II (Back Office Credit Union)
Jack Henry —Charlotte, NC
- $48,350 - $72,450 a year
- Extended hours
- Remote
- Research
- Mid-level
- 2 years
Service Desk Analyst
Aecon Group —Charlotte, NC
- Email
- Mid-level
- Windows
- Microsoft Office
- Tuition reimbursement
Security Operation Center Analyst $22/hr
Sunstates Security —Charlotte, NC
- $22 an hour
- Weekends as needed
- Word processing
- Research
- Mid-level
- Paid holidays
- Health insurance
10d
Major Incident Manager
Regions —Charlotte, NC
- $92,359 - $120,020 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Strategy & Budget Analyst Associate
City of Charlotte —Charlotte, NC
- $66,826.00 - $96,061.80 a year
- Online Application
- Background check
- Writing skills
- Research
10d
Cons Prod Strat Analyst III - Global Payment Operations Fraud Analytics
Bank of America —Charlotte, NC
- $75,500 - $120,900 a year
- Full-time
- Computer science
- Microsoft Access
- Computer Science
Transformation Analyst (Resupply & Patient Experience)
Respire Homecare Services —Charlotte, NC
- $75,000 - $85,000 a year
- Call employer
- Hybrid work
- Mid-level
- Office
- 3 years
- Dental insurance
- Paid time off
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Charlotte, NC
- On call
- System design
- Mid-level
- SQL
Quick Apply
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Charlotte, NC
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Litigation Systems Analyst
Contact Government Services, LLC —Charlotte, NC
- $80,000 - $200,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Oracle Utilities Meter Data Management (MDM) Functional Lead
Accenture —Charlotte, NC
- $59,100 - $196,000 a year
- Full-time
- Oracle
- Team management
- Mentoring
- Paid holidays
- Disability insurance
Budget and Finance Analyst Lead
City of Charlotte —Charlotte, NC
- $77,358.00 - $111,201.54 a year
- Online Application
- Background check
- Microsoft Excel
- Writing skills
13d
Software Developer Senior
City of Charlotte —Charlotte, NC
- $98,731.00 - $141,926.09 a year
- Online Application
- Background check
- Azure
- System design
8d

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call quality analyst jobs near monroe nc

Full Time Call Center Representative - work hybrid

TRANZACT -
Monroe, NC

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Job Details

Full-time
$18 - $20 an hour
5 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience.

We work with some of America’s largest insurance brands to attract, educate and connect with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry.

When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle – “Be Real” – that means being genuine, keeping your word, and having the courage to make tough decisions. Our “Be Real” values resonate and are meaningful to us. We are entrepreneurial, fast paced and empower our people. We know how to make things happen and know that our people are always the source of our success.

**If you're applying through Indeed, please be sure your contact information (phone/email address) is correct on your Indeed profile prior to submitting your application!

Job description:
TRANZACT, is hiring within 50 miles of Tampa, FL., Fort Myers, FL., Charlotte, NC., Richardson, TX., North Canton, OH., or remote within the state of West Virginia.
**********************************
If you LOVE a challenge and have a great personality, we want you to join our team. We provide full-time inside sales positions working with some of the most widely recognized and respected insurance brands in America.
Our typical first year Sales Agents earn $62,000 - $75,000 per year including uncapped monthly bonuses!!

No Cold Calling
$18 Per Hour Plus No Limits on Monthly Sales Bonuses!!

PLUS: A guaranteed earnings floor of $20/hour for your first 90 days (or through October 1st, whichever comes first) — paid as a top-up between what you earned and that guarantee.

Paid Training
Paid Time Off and Holidays
Professional & Fun Culture
Full Benefits

New to the Insurance Industry? Not a problem! Some of our best sales agents come from hospitality, teaching, marketing and other fields. If you do not have a Health Insurance license, we will help you obtain your Insurance License through our comprehensive pre-licensing course.
Job Description
The Sales Agent typically holds Life and/or Health insurance license and works directly with consumers to help them obtain new policies. This position works in a call center setting and reports to the Performance Manager.

Responsibilities:

Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances * Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies * Calculates and/or quotes premium rates for recommended policies * Develops and maintains thorough product knowledge * Demonstrates a high degree of integrity and follows compliance/quality assurance requirements * Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications * Follows scripts and designated sales processes to complete sales in a compliant and effective manner * Actively participates in training and coaching on an ongoing basis to improve performance * Other duties may be assigned

By applying to this job, you consent to receive text messages from our recruitment team regarding job opportunities and updates as part of the hiring process. Message and data rates may apply.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Spanish speaking candidates encouraged to apply

Work Location: In person and remote / hybrid

By applying to this job, you consent to receive text messages from our recruitment team regarding job opportunities and updates as part of the hiring process. Message and data rates may apply.

TRANZACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer/Disability/Vet

Quick Apply

Refine Your Search

call quality analyst jobs in monroe nc

Full Time Call Center Representative - work hybrid

Customer Grievance Analyst

User Access Management Analyst

Area Sales Manager – Non-Prime Auto Finance

Unified Communication Technical Engineer (Charlotte, NC)

EPIC Applications Analyst Senior- Healthy Planet

User Access Management Analyst

Application Support Analyst II (Back Office Credit Union)

Service Desk Analyst

Security Operation Center Analyst $22/hr

Major Incident Manager

Strategy & Budget Analyst Associate

Cons Prod Strat Analyst III - Global Payment Operations Fraud Analytics

Transformation Analyst (Resupply & Patient Experience)

Sr. Analyst, Enterprise Service Desk

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Litigation Systems Analyst

Oracle Utilities Meter Data Management (MDM) Functional Lead

Budget and Finance Analyst Lead

Software Developer Senior

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