Top 255 information technology Jobs in monroe nc

IT Support Technician - II
Protech Systems an NBS technology company —Charlotte, NC
- $47,840 - $62,400 a year
- Weekends as needed
- Background check
- Google Workspace
- Computer science
- Paid time off
- Professional development assistance
Quick Apply
5d
Data Center Infrastructure Platform Manager
Pacific Life —Charlotte, NC
- $138,150 - $168,850 a year
- Full-time
- HIPAA
- Maintenance
- Office
- Paid parental leave
- Paid holidays
Technology Manager, Partner Integrations
Pacific Life —Charlotte, NC
- $167,850 - $205,150 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Paid holidays
Continuous Threat Exposure Management (CTEM) Consultant
Deloitte —Charlotte, NC
- $80,400 - $148,000 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
Cloud Security Senior Consultant - M365
Deloitte —Charlotte, NC
- $105,100 - $207,800 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
4d
Tier 1 Help Desk Technician
Quo Vadis Inc. —Matthews, NC
- $40,000 - $55,000 a year
- Full-time
- Windows
- US work authorization
- In-person
- Health savings account
- Health insurance
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IT Support Engineer
Eubanks Cloud Services —Fort Mill, SC
- $27 - $40 an hour
- Weekends as needed
- Hybrid work
- Background check
- Google Workspace
- Computer science
- Flexible schedule
Quick Apply
6d
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
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Manager, Information Assurance Services
Aprio —Charlotte, NC
- $110,000 - $176,000 a year
- Full-time
- Remote
- CPA
- Sales
- HIPAA
- Profit sharing
- Wellness program
IT Desktop Support
Axiom Technologies —Charlotte, NC
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Support Specialist - Charlotte, NC
Bellwether Technology —Charlotte, NC
- $20 - $25 an hour
- Full-time
- Computer Science
- Writing skills
- Windows
- Mileage reimbursement
- Paid holidays
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Support Desk Technician
Complete Network Support —Charlotte, NC
- $46,000 - $55,000 a year
- Overtime
- Hybrid work
- Spanish
- Computer science
- Computer Science
- Health insurance
- Cell phone reimbursement
Quick Apply
Desktop Support Analyst
Cognizant —Charlotte, NC
- Weekends as needed
- Customer service
- Mid-level
- Office
- Paid parental leave
- Paid holidays
IT Litigation Support
Contact Government Services, LLC —Charlotte, NC
- $100,000 - $205,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Woodie's Auto Service & Repair —Charlotte, NC
- $20 an hour
- Full-time
- High school diploma or GED
- Computer networking
- Associate's degree
- Paid training
- Paid holidays
Quick Apply
Information Technology (IT) Manager
ALPHA OMEGA CONSTRUCTION GROUP INC —Indian Trail, NC
- Google Workspace
- Computer science
- Computer Science
Quick Apply
6h
IT Service Desk Agent
Software Technology Inc —Charlotte, NC
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
Level 1 Service Desk Support
MILES TECHNOLOGY SOLUTIONS LLC —Charlotte, NC
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Cyber Oracle Cloud Security - Consultant / Security Engineer II
Deloitte —Charlotte, NC
- $82,600 - $162,800 a year
- Full-time
- Oracle
- Computer Science
- Up to 50% travel
12d
Director of Fiber Network Operations
Ripple Fiber —Charlotte, NC
- $130,000 - $150,000 a year
- Full-time
- Engineering
- Travel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
1d

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IT Support Technician - II

Protech Systems an NBS technology company
Charlotte, NC

Quick Apply

Job Details

Permanent | Full-time
$47,840 - $62,400 a year
5 days ago

Benefits

Paid time off
Professional development assistance
Opportunities for advancement
Flexible schedule

Qualifications

Azure
Computer Science
Windows
Driver's License
Computer hardware
IT support
Associate's degree
Information Technology

Full Job Description

Benefits

We value our employees and are committed to supporting their professional growth and overall well-being. Eligible employees may receive:

Paid Time Off (PTO)
Professional Development Assistance
Certification Reimbursement Opportunities
Flexible Work Environment (based on client and business needs)
Technology and Training Resources
Career Growth and Advancement Opportunities

Position Summary

We are seeking an experienced and customer-focused IT Support Technician to join our growing team. This role is responsible for providing remote and onsite technical support to clients, maintaining stable and secure IT environments, and serving as a trusted technical resource for client organizations. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and hands-on experience supporting a wide range of technologies within an MSP or similar fast-paced IT environment.

Essential Duties and Responsibilities

Client Support & Service Delivery

● Provide timely and effective technical support to clients via phone, email, remote tools, and onsite visits.

● Troubleshoot and resolve hardware, software, network, and connectivity issues.

● Communicate technical concepts clearly and professionally to non-technical users.

● Build and maintain positive client relationships through exceptional customer service.

● Accurately document support requests, troubleshooting steps, resolutions, and system updates within the ticketing system.

Systems Administration & Infrastructure Support

● Install, configure, maintain, and troubleshoot Windows and macOS operating systems and related hardware/software.

● Support cloud-based services including Microsoft 365, Azure, AWS, and Google Workspace.

● Configure and troubleshoot network infrastructure including routers, switches, firewalls, VPNs, and wireless access points.

● Assist with designing and implementing network environments for new and existing clients.

● Administer Windows Server environments including:

○ Active Directory

○ Group Policy (GPO)

○ DNS

○ DHCP

○ File sharing services

Security & Monitoring

● Monitor and respond to alerts generated by RMM, MDR, and EDR platforms.

● Support implementation of cybersecurity best practices and endpoint security standards.

● Assist with backup and disaster recovery solutions to ensure business continuity and data integrity.

● Identify potential system vulnerabilities and escalate concerns as appropriate.

Vendor & Project Coordination

● Coordinate with third-party vendors for issue resolution, procurement, and project support.

● Participate in technology deployments, upgrades, and infrastructure improvement projects.

● Maintain accurate technical documentation, network diagrams, and client configuration records.

Qualifications

Experience

● Minimum of 3–5 years of professional IT support experience, preferably within a Managed Service Provider (MSP) environment.

● Experience supporting Microsoft 365, Azure, Google Workspace, or similar cloud platforms.

● Experience working with RMM, MDR/EDR, and backup solutions preferred.

● Experience administering Windows Server environments and network infrastructure.

Technical Skills

● Strong troubleshooting experience with Windows 10/11 and macOS.

● Working knowledge of:

○ TCP/IP

○ DNS

○ DHCP

○ VLANs

○ VPNs

○ Wireless networking

● Experience with Active Directory and user account administration.

● Familiarity with virtualization technologies such as VMware or Hyper-V preferred.

● PowerShell scripting experience is a plus.

Soft Skills

● Excellent communication and interpersonal skills.

● Strong analytical and problem-solving abilities.

● Ability to manage multiple priorities in a fast-paced environment.

● Strong organizational skills and attention to detail.

● Ability to work independently and collaboratively within a team setting.

● Customer-focused mindset with a commitment to service excellence.

Education & Certifications

● Associate degree in Information Technology, Computer Science, or related field preferred; equivalent work experience may be considered.

● Relevant industry certifications are strongly preferred, including:

○ CompTIA A+

○ Network+

○ Security+

○ Microsoft Certified: Azure Administrator Associate

○ Microsoft Certified: Modern Desktop Administrator Associate

Physical Requirements

● Ability to lift and move computer equipment and peripherals as needed.

● Ability to travel to client sites as required.

● Ability to sit, stand, and work at a computer for extended periods.

Additional Requirements

● Valid driver’s license and reliable transportation required for onsite client support.

● Availability for occasional evening or weekend support based on business needs.

● Ability to attend occasional networking or business development events.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Pay: $47,840.00 - $62,400.00 per year

Benefits:

Flexible schedule
Paid time off
Professional development assistance

Application Question(s):

Do you have experience with Microsoft 365, Azure, Google Workspace, or similar cloud platforms?
Do you have experience working with RMM, MDR/EDR, and backup solutions preferred?
Do you have experience administering Windows Server environments and network infrastructure?
Do you have experience troubleshooting with Windows 10/11 and macOS?
Do you have any certifications (i.e CompTIA A+, Network +, and etc.)?

Education:

Associate (Required)

Experience:

IT support: 3 years (Required)
Azure: 3 years (Required)

Location:

Charlotte, NC 28226 (Required)

Ability to Commute:

Charlotte, NC 28226 (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in monroe nc

IT Support Technician - II

Data Center Infrastructure Platform Manager

Technology Manager, Partner Integrations

Continuous Threat Exposure Management (CTEM) Consultant

Cloud Security Senior Consultant - M365

Tier 1 Help Desk Technician

IT Support Engineer

IT Help Desk Administrator

Manager, Information Assurance Services

IT Desktop Support

IT Support Specialist - Charlotte, NC

Support Desk Technician

Desktop Support Analyst

IT Litigation Support

IT Specialist

Information Technology (IT) Manager

IT Service Desk Agent

Level 1 Service Desk Support

Cyber Oracle Cloud Security - Consultant / Security Engineer II

Director of Fiber Network Operations

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