Top 272 Information technology Jobs in Monroe Nc

Level 2 Support Engineer / Matthews, NC
Motion Recruitment —Charlotte, NC
- Call employer
- Mid-level
- Office
- Windows
11d
JD Functional Team Lead - HR / Payroll Focus
ilocatum —Charlotte, NC
- $120,000 - $150,000 a year
- Full-time
- 8 years
- Supervising experience
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
12d
Exchange & SaaS Support Engineer
Yoh, A Day & Zimmermann Company —Fort Mill, SC
- $49 - $70 an hour
- Contract
- Hybrid work
- Microsoft Outlook
- Mid-level
- Fair chance
- Health savings account
- Disability insurance
Quick Apply
6d
Global Head of IT
Vaco LLC —Fort Mill, SC
- $195,000 - $220,000 a year
- Recruiting
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
12d
IT Associate
Glenmark Pharmaceuticals Inc. —Monroe, NC
- Full-time
- Mid-level
- 3 years
- Communication skills
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
IT Desktop Support
Gaylor Electric —Charlotte, NC
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
IT Support Technician
Media One Digital —Matthews, NC
- $75,000 - $80,000 a year
- Full-time
- Bilingual
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Support Desk Analyst
Network Essentials, Inc. —Charlotte, NC
- On call
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
Service Desk Analyst
LendingTree —Charlotte, NC
- $65,000 - $80,000 a year
- Monday to Friday
- Office
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
12d
IT Service Desk Agent
Software Technology Inc —Charlotte, NC
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Systems Administrator I
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Weekends as needed
- Continuous improvement
- Experience equivalent to degree accepted
- Business
IT Support Desk
Groninger USA LLC —Charlotte, NC
- From $24 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
IT Apprentice
Greiner —Monroe, NC
- High school diploma or GED
- Ability to lift 50 pounds
- No travel
IT Desktop Technician
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Monday to Friday
- HIPAA
- Mid-level
- Travel
IT Support Technician
VBest Software Inc —Charlotte, NC
- Contract
- Organizational skills
- IT
- Communication skills
Quick Apply
Technical Support Engineer
Microsoft —Charlotte, NC
- $70,500 - $153,200 a year
- Full-time
- Background check
- Computer Science
- Research
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Desktop Support Senior Technician
TTEC —Charlotte, NC
- $62,000 - $65,000 a year
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Paid time off

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information technology jobs near monroe nc

Level 2 Support Engineer / Matthews, NC

Motion Recruitment -
Charlotte, NC

Apply Now

Job Details

Contract
11 days ago

Qualifications

Non-technical user support
Endpoint Security
Cloud identity and access management (IAM)
Customer communication
Defect resolution root cause analysis
IT user and group management
Wireless networking
GPO
In-person customer service
Data recovery
Server backup and recovery
Application deployment
Windows
Email configuration (technical support)
Cloud service support
Disaster recovery implementation
Azure AD
SharePoint
Data backup
UEM
VPN management
Root cause analysis
Network infrastructure management
Desktop administration
Intune

Full Job Description

A small IT managed service provider in the Charolotte area (Matthews, NC) is hiring a Level 2 Support Engineer to join their team. They are looking for someone who can provide advanced technical support across modern Microsoft 365, cloud, endpoint, network, and security environments. This role serves as an escalation point for Level 1 support, helping resolve complex issues, reduce repeat incidents, improve client environments, and deliver a high-quality user experience.

They are ideally looking for someone with strong working knowledge of Microsoft 365, Microsoft Entra ID, Intune, Windows environments, networking, VoIP, endpoint security, documentation, and practical automation. This role is not a call-center or help desk-only position. Every day brings a new opportunity to solve meaningful problems, build trust with clients, and strengthen the technology environments they rely on. Excellent customer service is a must have, as you’ll be working onsite at client locations regularly. The role involves 50% in office and 50% onsite at customer locations in the Charlotte area.

Contract Duration: 6 Months - Contract to Hire

Required Skills & Experience

3+ years of IT support, systems administration, or MSP experience, with hands-on Level 2 escalation responsibilities preferred.

Strong Microsoft 365 administration experience, including Exchange Online, Teams, SharePoint, OneDrive, licensing, permissions, and collaboration support.

Experience supporting Windows Server environments, Active Directory, Group Policy, DNS, DHCP, file shares, print services, and hybrid infrastructure.

Working knowledge of Microsoft Entra ID and Intune for identity, access, endpoint management, device compliance, configuration profiles, and application deployment.

Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPN, wireless, routing, switching, and firewall concepts.

Experience with backup and disaster recovery solutions, endpoint protection, security alerts, and basic cybersecurity hardening practices.

Strong troubleshooting skills with the ability to investigate root cause, identify patterns, and recommend long-term fixes instead of temporary workarounds.

Customer-focused mindset with clear verbal and written communication, and the ability to explain technical issues in plain language.

What You Will Be Doing
Tech Breakdown

Windows, M365 Admin, Active Directory, Group Policy, Entra ID, Backups/Disaster recovery
Network support fundamentals - wireless, routing, switching, firewall concepts to provide support

Daily Responsibilities

100% Hands On

Apply Now

Refine Your Search

information technology jobs in monroe nc

Level 2 Support Engineer / Matthews, NC

JD Functional Team Lead - HR / Payroll Focus

Exchange & SaaS Support Engineer

Global Head of IT

IT Associate

Junior Service Support Analyst

IT Desktop Support

IT Support Technician

Support Desk Analyst

Service Desk Analyst

IT Service Desk Agent

IT Help Desk Administrator

IT Systems Administrator I

IT Support Desk

IT Apprentice

IT Desktop Technician

IT Support Technician

Technical Support Engineer

Service Desk Analyst

Desktop Support Senior Technician

I want to receive the latest job alert for information technology in monroe nc

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