Top 17 Waste pro Jobs in Monroe Nc

Customer Service Rep for Call Center
Waste Pro —Monroe, NC
- Computer literacy
- Residential
- Analysis skills
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Residential Helpers for the Waste Industry
Waste Pro —Monroe, NC
- Residential
- Ability to lift 50 pounds
- Outdoor work
Quick Apply
Roll Off Driver for Waste Industry
Waste Pro —Monroe, NC
- Urgently hiring
- CDL B
- Clean driving record
- Customer service
Quick Apply
Waste Residential Drive with ASL Experience
Waste Pro —Monroe, NC
- Urgently hiring
- CDL B
- Clean driving record
- English
Quick Apply
14d
Residential Drivers for the Waste Industry
Waste Pro —Charlotte, NC
- Urgently hiring
- CDL B
- Clean driving record
- English
Assistant Controller Waste Industry
Waste Pro —Charlotte, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
Grapple Driver for the Commercial Waste Industry
Waste Pro —Monroe, NC
- CDL B
- Clean driving record
- English
Quick Apply
Waste Industry Commercial Supervisor
Waste Pro —Charlotte, NC
- Weekends as needed
- CDL B
- Computer literacy
- Sanitation
14d
Diesel Mechanic for Waste Industry
Waste Pro —Monroe, NC
- CDL B
- Mid-level
- Residential
Quick Apply
Maintenance Supervisor
Waste Pro —Monroe, NC
- CDL B
- ASE Certification
- CDL A
Quick Apply

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Residential Helpers for the Waste Industry
Waste Pro —Monroe, NC
The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling.
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Residential Helper for the Waste Industry
Waste Pro —Concord, NC
The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling.
Quick Apply

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Residential Helper
Waste Pro —Columbus, OH
The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling.
Roll Off Driver - Columbus
Waste Pro —Columbus, OH
Must have a Class A or B CDL valid for the state in which the position works. Requires a clean driving record. Maintains clean truck and washes exterior weekly.
10d

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waste pro jobs near monroe nc

Customer Service Rep for Call Center

Waste Pro -
Monroe, NC

Quick Apply

Job Details

Qualifications

Computer operation
Customer communication
Typing
Productivity software

Full Job Description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Requirements:

QUALIFICATIONS:

Ability to handle a heavy volume of calls in a professional and efficient manner
Excellent verbal, written and analytical skills
Computer proficiency in MS Office and strong typing Skills,
Ability to multi task.
Ability to react well under pressure and treat others with respect
Ability to identify and resolve problems in a timely manner
Ability to Prioritize and plan work activities
Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
Ability to balance team and individual responsibilities and help build a positive team environment.
Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Quick Apply

Refine Your Search

waste pro jobs in monroe nc

Customer Service Rep for Call Center

Residential Helpers for the Waste Industry

Roll Off Driver for Waste Industry

Waste Residential Drive with ASL Experience

Residential Drivers for the Waste Industry

Assistant Controller Waste Industry

Grapple Driver for the Commercial Waste Industry

Waste Industry Commercial Supervisor

Diesel Mechanic for Waste Industry

Maintenance Supervisor

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