Top 42 Customer service coordinator Jobs in Monroe Oh

Service Coordinator/ Dispatcher
Haven Services, LLC - Cincinnati Region —Mason, OH
- $25 - $28 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
10d
Service Coordinator
Ingersoll Rand —West Chester Township, OH
- $45,000 - $92,000 a year
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Client Coordinator
Maxim Healthcare —Blue Ash, OH
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Front Office Coordinator
Athletico Physical Therapy —Middletown, OH
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Client Services Coordinator
Johnson Controls —West Chester, OH
- $18.22 - $25.09 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid training
- Wellness program
Medical Spa Front Desk Customer Coordinator
Aeterna Aesthetics —West Chester, OH
- $15 - $18 an hour
- Part-time
- Customer service
- Writing skills
- Medical office experience
- Employee discount
- Flexible schedule
Quick Apply
11d
Patient Service/Front Desk Coordinator
MyEyeDr. —Hamilton, OH
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Customer Service Coordinator
TQL —West Chester, OH
- From $16.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Coordinator - Cincinnati, OH
Veterinary Emergency Group (VEG) —Cincinnati, OH
- Weekends as needed
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
2d
Special Order Coordinator
Cintas —Mason, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
Front Office Patient Care Coordinator | Dayton, OH
pēkomd Cosmetic Surgery and Rejuvenation Center —Dayton, OH
- $40,000 - $60,000 a year
- Weekends as needed
- Background check
- Private practice
- Customer service
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Experience Coordinator
Range USA —Blue Ash, OH
- $17 - $18 an hour
- Weekends as needed
- Research
- In-person
- 1 year
- Paid training
- Health insurance
Quick Apply
Front Desk Coordinator
Community Medical Services —Cincinnati, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
Quick Apply
Care Coordinator (Ohio)
Tuesday Health —Cincinnati, OH
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Front Desk Coordinator I
Smile Doctors —Centerville, OH
- $16 - $20 an hour
- Full-time
- Bilingual
- Dental office
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Service-Install: Scheduling Coordinator
Overhead Door Corporation —Cincinnati, OH
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
8d
Coordinator, Sales Support and Operations
Ameritas —Cincinnati, OH
- $18.72 - $29.95 an hour
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
Front Desk Coordinator
Fresenius Medical Care —Dayton, OH
- Full-time
- High school diploma or GED
- Clinic
- Perioperative Care
Full-Time Front Desk / Patient Care Coordinator (Healthcare Office)
Damron Chiropractic & Wellness —Maineville, OH
- $15 - $18 an hour
- Full-time
- Computer literacy
- Organizational skills
- Computer skills
- Paid training
- Employee discount
Quick Apply
Dental Front Desk Coordinator
D4C Dental Brands —Mason, OH
- Full-time
- CPR Certification
- Dental office
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
12d

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Service Coordinator/ Dispatcher

Haven Services, LLC - Cincinnati Region -
Mason, OH

Quick Apply

Job Details

Full-time
$25 - $28 an hour
10 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer records maintenance
Personal service client interaction documentation
Records maintenance
Email customer support
Serving clients
Phone communication
Service scheduling
Staff scheduling
Opportunity Management
Team scheduling
High school diploma or GED
Document review
Schedule creation
Escalation handling
Client interaction via phone calls
Customer data entry

Full Job Description

Description:

Haven Services with Nixco Plumbing LLC - Service Coordinator / Dispatcher

Position Summary

Nixco Plumbing is seeking a highly organized, customer-focused Service Coordinator / Dispatcher to support our growing service department. This position serves as the communication hub between customers, technicians, management, and office staff.

The Service Coordinator / Dispatcher is responsible for managing technician schedules, coordinating daily dispatch operations, supporting customer communications, following up on open opportunities, and assisting with administrative duties that help the office and service department operate efficiently.

Success in this role requires exceptional communication skills, attention to detail, strong organizational abilities, and a willingness to assist wherever needed to support the team and deliver an outstanding customer experience.

We offer competitive pay, outstanding benefits, and 100% employer-paid medical premiums.

Benefits You’ll Enjoy

Employment with Haven Services and Nixco Plumbing comes with excellent perks! Major health benefits are available on the first of the month following your start date. Paid Time Off, paid holidays, and 401(k) with company match begin immediately upon hire.

What We Offer

Competitive salary and performance-based incentives.
Opportunities for professional growth and advancement.
A collaborative, supportive work environment.

Comprehensive benefits package:

Medical Insurance choice of HDHP with HRA & HSA or PPO - Company offers 100% coverage of Employee's HDHP Premium!
Dental and Vision Insurance
Company provided Life and Disability Insurance
401(k) with Employer Match
Employee Assistance Program
Paid Time Off, Paid Holidays, floating holidays

Primary Responsibilities

Dispatching & Scheduling

Manage daily technician schedules and dispatch board.
Coordinate same-day, emergency, and scheduled service calls.
Optimize technician routing and workload distribution.
Monitor technician progress throughout the day.
Communicate schedule changes to customers and technicians.
Review and prepare next-day schedules.

Requirements:

Customer Service

Answer inbound customer calls professionally and courteously.
Schedule service appointments and coordinate customer requests.
Provide updates regarding technician arrival times and job status.
Respond to customer questions through phone, email, and text.
Help resolve customer concerns and escalate issues when necessary.

Technician Support

Serve as a primary point of contact for field technicians.
Assist with scheduling return visits and follow-up work.
Verify job documentation, notes, photos, and invoice summaries.
Ensure completed jobs are properly documented and ready for billing.

Estimate Follow-Up

Follow up on open estimates and unscheduled opportunities.
Contact customers regarding approved estimates and schedule work.
Document all follow-up activity within ServiceTitan.
Maintain accurate customer records and opportunity tracking.

Administrative Support

Monitor voicemail, email inboxes, and online service requests.
Assist with reports, data entry, and general office administration.
Support office staff and management with special projects as assigned.
Maintain accurate customer and job records.

Qualifications

High school diploma or GED required.
Previous dispatching, customer service, call center, or service industry experience preferred.
Experience with Service Titan is preferred but not required.
Strong computer skills including Microsoft Office.
Excellent communication and organizational skills.
Ability to multitask in a fast-paced environment.
Positive attitude and team-oriented mindset.

Success Factors

Strong customer service skills.
Ability to remain calm under pressure.
Attention to detail.
Dependability and accountability.
Desire to support the entire team and contribute to overall company success

If you’re looking for an opportunity to learn, grow, and be part of a company that invests in its people, we’d love to connect with you.

Employees must be able to pass pre-employment screening including a background, motor vehicle check and drug screening. Maintaining eligibility to operate company vehicles is a fundamental job requirement. All employees that operate company vehicles must maintain their driving record as insurable under the company’s vehicle insurance provider.

EOE/AAP/M/F/V/D/SO

Quick Apply

Refine Your Search

customer service coordinator jobs in monroe oh

Service Coordinator/ Dispatcher

Service Coordinator

Client Coordinator

Front Office Coordinator

Client Services Coordinator

Medical Spa Front Desk Customer Coordinator

Patient Service/Front Desk Coordinator

Customer Service Coordinator

Customer Experience Coordinator - Cincinnati, OH

Special Order Coordinator

Front Office Patient Care Coordinator | Dayton, OH

Customer Experience Coordinator

Front Desk Coordinator

Care Coordinator (Ohio)

Front Desk Coordinator I

Service-Install: Scheduling Coordinator

Coordinator, Sales Support and Operations

Front Desk Coordinator

Full-Time Front Desk / Patient Care Coordinator (Healthcare Office)

Dental Front Desk Coordinator

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