Top 416 Customer advocate Jobs in Monroeville, Pa

Team Lead, Inbound Patient Account Services - Monroeville, PA (Hybrid)
CVS Health —Monroeville, PA
- $18.50 - $35.29 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Produce Associate
Sam's Club —Monroeville, PA
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Cannabis Advisor
Zen Leaf —Monroeville, PA
- Full-time
- Microsoft Excel
- Merchandising
- Sanitation
Quick Apply
Intake Customer Service Advocate
New York Life —Pittsburgh, PA
- $38,000 - $42,000 a year
- Overtime
- Hybrid work
- Bilingual
- Computer literacy
- High school diploma or GED
- Loan repayment program
- Disability insurance
Cafe Associate
Sam's Club —Monroeville, PA
- $18 - $26 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Customer Delivery Driver - 4 Day Work Week!
Carvana —New Stanton, PA
- $18.00 - $21.25 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
Human Resources Manager
KIK Consumer Products —Mars, PA
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Customer Advocate Vending Machine
Carvana —Pittsburgh, PA
- $18 - $20 an hour
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- English
- Wellness program
- Employee stock purchase plan
Quick Apply
Customer Advocate Vending Machine
Carvana —Bridgeville, PA
- $18 - $20 an hour
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- English
- Wellness program
- Employee stock purchase plan
Quick Apply
Customer Service Delivery Advocate
Carvana —Greensburg, PA
- $18.00 - $21.25 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
Quick Apply
Career Counselor/ Job Coach/Employment Specialist (10-15 hours/week)
Western Pennsylvania School for the Deaf —Pittsburgh, PA
- From $30 an hour
- Part-time
- Background check
- Experience working with individuals with disabilities
- Customer service
- On-the-job training
Quick Apply
Customer Service Delivery Driver
Carvana —New Stanton, PA
- $18.00 - $21.25 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
Quick Apply
Java Solution Architect, FTE
System One —Pittsburgh, PA
- $170 a day
- Full-time
- Azure
- AWS
- Senior level
Quick Apply
Wireless Retail Sales Associate
Blue Link Wireless an Authorized Retailer of AT&T —Irwin, PA
- $16 - $25 an hour
- 8 hour shift
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Service Delivery Advocate - 4 Day Work Week!
Carvana —Mount Pleasant, PA
- $18.00 - $21.25 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
Quick Apply
Wireless Retail Sales Associate
Blue Link Wireless an Authorized Retailer of AT&T —Tarentum, PA
- $15 - $25 an hour
- 8 hour shift
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Senior Software Architect - Java
CGI Group, Inc. —Pittsburgh, PA
- $89,600 - $198,400 a year
- Azure
- System design
- 11+ years
- Paid parental leave
- Paid holidays
Retail Sales Representative
2020 Companies, Inc. —West Mifflin, PA
- $800 - $1,000 a week
- Weekends as needed
- High school diploma or GED
- Marketing
- Entry level
- Paid training
- Paid holidays
Quick Apply
Xfinity Retail Sales Consultant
Comcast —Pittsburgh, PA
- $16.00 - $23.69 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Paid parental leave
- Health insurance
Full Time Housekeeping Deep Cleaner
Kimpton Hotel Monaco Pttsbrg —Pittsburgh, PA
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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customer advocate jobs near monroeville, pa

Team Lead, Inbound Patient Account Services - Monroeville, PA (Hybrid)

CVS Health -
Monroeville, PA

Apply Now

Job Details

Full-time
$18.50 - $35.29 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Emotional support for patients
Emotional safety support

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Inbound Patient Account Services Team Lead advocates for the patient and portrays “Putting People First” by taking a hands-on approach to help people on their path to better health. In this role, the Team Lead will support various operational processes including but not limited to: training initiatives, providing a high level of customer service, resolving patient billing questions, and analyzing/reporting potential department performance trends to Leadership for review.

Key Responsibilities of the Inbound Patient Account Services Team Lead:

Foster a collaborative environment by acting as key subject matter expert on complex inquiry resolution.
Partner with leadership and other business teams to develop new and keep current training material relevant to current business processes and standard operating procedures (SOPs).
Facilitate/Conduct new hire and on-going training initiatives.
Analyze & Report on department performance trends and coaching opportunities.
Manage daily call-center focused metrics including but not limited to: Adherence, Handle Time, Quality, and Call Queue Monitoring.
Provide call quality feedback to support skill development, improve call quality and reinforce best practices.
Provide added business support based on phone call & escalation volumes.
Foster collaboration across other business units with Specialty Revenue Cycle and Operations.

Required Qualifications

18+ months of experience in a Specialty Pharmacy, Customer Service, Revenue Cycle or similar role.
Effective written and verbal customer service skills.
Exceptional Time Management skills, ability to multi-task and meet deadlines.
Excellent communication, organizational, problem solving and interpersonal skills.
Ability to work independently and on a team.
Ability to offer emotional support and empathy.
Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel.
Flexibility with work schedule to meet business needs, 8-hour work shifts from 8:00am – 8:00pm EST (Monday – Friday).
Must reside within a one-hour commute of the Monroeville, PA office.

Preferred Qualifications

Ability to work in team and coordinate work efforts.
Experience with call center reporting and performance metrics.
Customer service in a healthcare environment.
Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail in a fast paced environment.

Education

H.S. Diploma or equivalent; undergraduate degree in business management or other related preferred

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer advocate jobs in monroeville, pa

Team Lead, Inbound Patient Account Services - Monroeville, PA (Hybrid)

Produce Associate

Cannabis Advisor

Intake Customer Service Advocate

Cafe Associate

Customer Delivery Driver - 4 Day Work Week!

Human Resources Manager

Customer Advocate Vending Machine

Customer Advocate Vending Machine

Customer Service Delivery Advocate

Career Counselor/ Job Coach/Employment Specialist (10-15 hours/week)

Customer Service Delivery Driver

Java Solution Architect, FTE

Wireless Retail Sales Associate

Customer Service Delivery Advocate - 4 Day Work Week!

Wireless Retail Sales Associate

Senior Software Architect - Java

Retail Sales Representative

Xfinity Retail Sales Consultant

Full Time Housekeeping Deep Cleaner

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Position Summary

Key Responsibilities of the Inbound Patient Account Services Team Lead:

Required Qualifications

Preferred Qualifications

Education

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