Top 3521 Member services representative Jobs in Monrovia, Ca

Parent Partner
Foothill Family —Duarte, CA
- $22 - $24 an hour
- Full-time
- Spanish
- Caregiving
- HIPAA
Credit Union Payment Services Representative
Rancho Federal Credit Union —Downey, CA
- $23.71 - $29.63 an hour
- Full-time
- Background check
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Enrollment Representative
Confidencial —Anaheim, CA
- $3,950 - $4,800 a month
- Full-time
- Sales
- In-person
- Reliable transportation
Quick Apply
3d
Customer Service Representative
Bella Dahl —Los Angeles, CA
- $20 - $23 an hour
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
9d
Care Manager
Human Services Association —Monrovia, CA
- $27 - $30 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Mileage reimbursement
- Health insurance
Quick Apply
Senior Patient Service Rep - Fair Oaks (Pasadena)
Cedars-Sinai —Pasadena, CA
- $24.65 - $38.21 an hour
- 8 hour shift
- Mid-level
- Outpatient experience
- High school diploma or GED
Customer Relations Representative - State Farm Agent Team Member
Lily Hoa - State Farm Agent —Arcadia, CA
- $20 - $30 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Card Services Representative
First Financial Credit Union —Pasadena, CA
- $19.37 - $26.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
- Profit sharing
- Health insurance
Quick Apply
Member Services Escalation Specialist
Imperial Management Administrators Services Inc —Pasadena, CA
- $23 - $25 an hour
- Full-time
- HIPAA
- English
- Research
Quick Apply
Team Member - Cake Froster/Guest Service Representative
Nothing Bundt Cakes #123 —Monrovia, CA
- $20 an hour
- Part-time
- Bakery
- Entry level
- Kitchen experience
- 401(k)
- Employee discount
Quick Apply
Team Member
Regal Cinemas, Inc —West Covina, CA
- Part-time
- Serving
- 21 years or older
- Communication skills
- 401(k) matching
Lead Patient Service Rep - Congress (Pasadena)
Cedars-Sinai —Pasadena, CA
- $25.88 - $40.11 an hour
- 8 hour shift
- Outpatient experience
- High school diploma or GED
- Fair chance
Guest Service Representative
Marriott International, Inc —Pomona, CA
- $24.35 an hour
- Full-time
- Fair chance
- Entry level
- Resort
6d
Patient Service Representative
Huntington Medical Foundation dba Huntington Health Physicians —Pasadena, CA
- $25.00 - $34.85 an hour
- 8 hour shift
- Hospital
- Customer service
- Writing skills
Quick Apply
14h
Member Contact Center Representative
First Financial Credit Union —Pasadena, CA
- $17.73 - $24.21 an hour
- Full-time
- Research
- High school diploma or GED
- Accounting
- Profit sharing
- Disability insurance
Quick Apply
20h
Teller (Member Service Representative I)
SchoolsFirst FCU —Walnut, CA
- $22.33 - $32.38 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
12h
Medical Receptionist Float
California Rehab & Sports Physical Therapy —Baldwin Park, CA
- $19 - $22 an hour
- Part-time
- Inventory management
- High school diploma or GED
- Clinic
- Loan repayment program
- Health insurance
Quick Apply
9d
Roving Dispatcher
Vulcan Materials Company —Irwindale, CA
- $34 - $38 an hour
- Full-time
- Management
- Sales
- Writing skills
Customer Service Representative
LEGACY APPAREL SOLUTIONS —Irwindale, CA
- Extended hours
- Ability to walk for extended periods
- Office
- Administrative experience
Quick Apply
8d
Front Office Representative I
PIH HEALTH —Whittier, CA
- $23.00 - $29.90 an hour
- Day shift
- Bilingual
- Urgent Care
- High school diploma or GED

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Parent Partner

Foothill Family -
Duarte, CA

Apply Now

Job Details

Full-time
$22 - $24 an hour

Qualifications

Spanish
Caregiving
English
High school diploma or GED
Driver's License
Driving
Working with individuals from diverse cultural backgrounds
Negotiation

Full Job Description

The Parent Partner ensures that the family’s voice is heard throughout Intensive Services, serving as an advocate for the families in their interactions with organizations and departments at the community and county levels. As a member of the Intensive Services program team, participates in orientation and serves as a liaison for parent/family involvement. The Parent Partner must be the primary caregiver for a child who received services from the Department of Child and Family Services (DCFS), Probation (and should have their case closed for at least 1 year at the time of hire), or Department of Mental Health (DMH).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success.
Serves as a parent representative to the Wraparound, FSP (Full Service Partnership, or IFCCS (Intensive Field Capable Clinical Services) program activities and assists in orienting new referrals to the program.
Embraces and is guided by the values and principles of the Core Practice Model and encompasses Engaging, Teaming, Assessment, Planning and Intervention, and Tracking and Adapting into services delivered.
Drives to clients’ home, school, community or Agency offices to provide field-based services to clients and families as assigned and based on the families’ needs and availability.
Provides trauma-informed care within scope of practice and focuses on building Protective Factors of Parental Resilience, Social Connections, Knowledge of Parenting and Child Development, Concrete Support in Times of Need, and Social and Emotional Competence of Children.
Reinforces and practices skills with the caregivers that the client has learned in therapy to assist in decreasing mental health symptoms and behaviors that are putting the client’s placement at risk.
Offers peer support and direct assistance to the individual families as needed.
Assists in linking families with appropriate services and advocates for them as needed.
Assists in on-going development and evaluation of the service program.
Participates in staff meetings, in-service training and team meetings.
Assists in the development of parent support groups.
Documents all services provided per program guidelines.
Supports families and ensures that their interests and requests are represented in treatment planning and service delivery process.
Assists families to effectively interface with community organizations, schools and county departments to better meet the needs of the family.
Carries a caseload of up to 10-12 families.
Attends Child and Family Team meetings.
Provides care or services to minors or comes into contact with minors as part of their job duties.
Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits.
Maintains availability for on-call emergency response to clients.
Attends weekly supervision and team meetings.
Prepares for supervision and able to incorporate supervisor's input into service provision.
Participates in treatment planning process to ensure that the family’s voice is heard throughout the process.
Works effectively and cooperatively with the staff, collaborating when appropriate.
Leads Child and Family Team meetings if needed.
Identifies risk factors for child abuse or neglect, develops treatment plans to lower the risk to children and reports any cases of suspected child abuse or neglect as required by California child abuse reporting law.
Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas.
Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
Performs work in a safe manner at all times and ensures employees are abiding by safety practices; takes action when employees put themselves or others at risk.
Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files.
Ensures performance and behaviors support the Agency’s performance quality improvement (PQI) goals and objectives.]
Reports to work on time and maintains reliable and regular attendance.
Performs other duties as assigned.

PERFORMANCE STANDARDS

Delivery of services required by each treatment plan for assigned cases.
Meets productivity standards as set by the program.
Timely completion of all charting and reports for assigned cases.
Program goals met for majority of clientele.
Effective communication with supervisor, DCFS, Probation, DMH and community service providers.
Must be available to work primarily in the afternoons and evenings. Available to provide afterhours coverage.

POSITION REQUIREMENTS

The Parent Partner must be the primary caregiver for a child who received services from either DCFS, Probation, and/or DMH. (For DCFS and Probation: case should be closed for at least 1 year at the time of hire).
High school diploma or general education degree (GED).
Embodies the following strengths and qualities that define the ideal Parent Partner:
- Creativity and resourcefulness
- Ability to connect and engage with families of diverse backgrounds
- Clearly articulate story of own journey
- Non-judgmental and strengths-based
- Hopeful and positive while being realistic and practical
Excellent interpersonal skills especially in the ability to negotiate and to be impartial.
Bilingual English/Spanish required.
Valid CA Driver’s License and maintains insurability on the Agency’s auto liability policy (including a minimum of 2 years driving experience) and maintains the California state required auto insurance liability limits.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Refine Your Search

member services representative jobs in monrovia, ca

Parent Partner

Credit Union Payment Services Representative

Customer Enrollment Representative

Customer Service Representative

Care Manager

Senior Patient Service Rep - Fair Oaks (Pasadena)

Customer Relations Representative - State Farm Agent Team Member

Card Services Representative

Member Services Escalation Specialist

Team Member - Cake Froster/Guest Service Representative

Team Member

Lead Patient Service Rep - Congress (Pasadena)

Guest Service Representative

Patient Service Representative

Member Contact Center Representative

Teller (Member Service Representative I)

Medical Receptionist Float

Roving Dispatcher

Customer Service Representative

Front Office Representative I

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