Top 254 It technician Jobs in Monrovia Ca

Helpdesk Support
Turner Warren Hwang & Conrad Accountancy —Burbank, CA
- $25 - $30 an hour
- Full-time
- Computer Science
- English
- Research
- Health insurance
- Dental insurance
Quick Apply
Support Desk Analyst
Nscale —Los Angeles, CA
- $40,000 - $80,000 a year
- Azure
- Mid-level
- Windows
Quick Apply
Helpdesk Technician
DKKD Staffing —Los Angeles, CA
- $75,000 a year
- Email
- Hybrid work
- Azure
- Mid-level
- Windows
IT Technician
Next Perimeter —Monrovia, CA
- $30 - $35 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Employee assistance program
Quick Apply
12h
Helpdesk Desktop Support Analyst
Cerity Partners —Pasadena, CA
- $90,000 a year
- Email
- Hybrid work
- Mid-level
- Windows
- 3 years
- Commuter assistance
- Dental insurance
IT Help Desk - Support Specialist
Arakelian Enterprises Inc —Irwindale, CA
- $26.00 - $41.70 an hour
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Assistant
iBUYPOWER —City of Industry, CA
- $28 - $30 an hour
- Full-time
- Microsoft Outlook
- Ability to lift 50 pounds
- 1 year
- Paid holidays
- Health insurance
Help Desk Analyst
Din Tai Fung North America —Arcadia, CA
- $28.10 - $33.65 an hour
- Weekends as needed
- Hybrid work
- Hospitality
- 18 years or older
- Google Workspace
- Health savings account
- Health insurance
IT Support Technician
Karman Space & Defense —South El Monte, CA
- $28 - $37 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
4d
PC Desktop Support Analyst I (on-site)
AHMC Healthcare —Alhambra, CA
- $25.44 - $31.83 an hour
- Full-time
- Computer science
- Computer Science
- HIPAA
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Helpdesk Operator (Temp)
Panda Restaurant Group —Rosemead, CA
- $24.00 - $30.50 an hour
- Email
- Hybrid work
- High school diploma or GED
- Entry level
- 401(k) matching
- Gym membership
Quick Apply
IT Support Specialist
L A Federal Credit Union —Glendale, CA
- $26.51 - $38.75 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Helpdesk Support
SKIMS —Los Angeles, CA
- $100,000 - $110,000 a year
- Weekends as needed
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- $36 - $43 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
MSP Help Desk Engineer- Tier II
AllSafe IT —Pasadena, CA
- $30 - $36 an hour
- 8 hour shift
- Azure
- Mid-level
- Office
- Paid holidays
- Dental insurance
Quick Apply
8d
IT Help Desk Technician II
Divergent —Los Angeles, CA
- $30 - $56 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
Information Technology (IT) Specialist II (2 Positions)
Rio Hondo College —Whittier, CA
- $7,376.22 - $9,441.99 a month
- Multiple hires
- Microsoft Excel
- Microsoft Outlook
- High school
2d
TEMPORARY NETWORK SUPPORT ANALYST (INFORMATION TECHNOLOGY SERVICES)
LA Metro —Los Angeles, CA
- $32.37 - $48.53 an hour
- Temporary
- Microsoft Outlook
- Computer Science
- Writing skills
- Paid jury duty
- AD&D insurance
5d
IT Support Analyst
Aurora World, Inc. —Pico Rivera, CA
- $28 - $34 an hour
- Full-time
- Google Workspace
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Helpdesk Support

Turner Warren Hwang & Conrad Accountancy
Burbank, CA

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Computer operation
Equipment troubleshooting
High school diploma or GED
Desktop applications
Mobile devices

Full Job Description

Job Summary:

The Help Desk I role is responsible for delivering quality customer service to Firm customers, Partners and professionals by providing a dedicated call center service for requests by phone and email. The Help Desk I role is responsible for the efficient and effective operations of the Help Desk within their area of expertise. Additionally, the Help Desk I role maintains knowledge of current systems and hardware to ensure correct and consistent application of firm-wide procedures.

The person in this role must be able to work with a sense of urgency and be comfortable working in a fast-paced evironment.

Job Duties:

Provides the assigned Level I technical support for all service requests entering the Help Desk.
Troubleshoots remotely to identify deployed hardware, software and Enterprise application issues.
Interviews users to gather information about a problem, to correctly identify and categorize the problem.
Evaluates issues and escalates to a higher level as appropriate.
Assists with system hardware and software diagnostics.
Ensures that all documented processes are adhered to and departmental compliance is achieved.
Reports possible trends in a timely fashion to the Systems Administrator.
Provides a resolution to return service to users as quickly as possible.
Accurately logs problems and updates ticket history to document troubleshooting steps and resolution.
Creates technical documentation and FAQs for addition to the knowledge base.
Develops workarounds and interim solutions for known issues to minimize user disruption.
Evaluates various alternatives to resolve known issues and recommend best course of action to the Systems Administrator.
Ensures effective and rapid response to disruptions in service.
Reviews and improves the accuracy and content of the Help Desk knowledge base.
Seeks to acquire a high level of knowledge of business line applications, workstation operating systems and other software.
Other duties as required.

Qualifications, Knowledge, Skills and Abilities

Requirements:

· High school diploma/GED required

· Currently pursuing a Bachelor’s degree in Computer Science or related field

· Technical Support or Customer Service Industry experience preferred

· Thorough understanding of computer systems, mobile devices and other tech products

· High level of comfort learning new software tools

· Strong ability to troubleshoot independently

· Ability to review and interpret technical information and translate it for a less-technical audience

· Ability to handle multiple competing priorities and customer needs while maintaining a high level of discipline, flexibility and professionalism

· 1-2 years in a Help Desk position is strongly preferred

Software:

· Microsoft Windows operating systems

· Microsoft Office Suite

· Adobe Acrobat

Language:

· English

Other Knowledge, Skills & Abilities:

· Strong oral and written communication skills.

· Excellent interpersonal and customer relationship skills

· Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details.

· Capable of successfully multi-task while working independently.

· Ability to rely on extensive experience and judgment to plan and accomplish goals.

· Capable of working well under pressure while dealing with unexpected problems in a professional manner.

· Capacity to communicate and interact with all levels of employees and management.

· Ability to interact and build relationships and consensus among people.

· Capacity to effectively instruct end users in the use of equipment and/or software by providing advice regarding policies and procedures.

· Ability to research and resolve problems, acquire and maintain knowledge of relevant software solutions and support firm policies and procedures.

Due to the high volume of resumes, only those meeting the criteria above will be considered.

Local applicants only

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in monrovia ca

Helpdesk Support

Support Desk Analyst

Helpdesk Technician

IT Technician

Helpdesk Desktop Support Analyst

IT Help Desk - Support Specialist

IT Assistant

Help Desk Analyst

IT Support Technician

PC Desktop Support Analyst I (on-site)

IT Help Desk Specialist

Helpdesk Operator (Temp)

IT Support Specialist

IT Helpdesk Support

Help Desk Technician 1

MSP Help Desk Engineer- Tier II

IT Help Desk Technician II

Information Technology (IT) Specialist II (2 Positions)

TEMPORARY NETWORK SUPPORT ANALYST (INFORMATION TECHNOLOGY SERVICES)

IT Support Analyst

I want to receive the latest job alert for it technician in monrovia ca

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