Top 14 Bilingual call center Jobs in Montana

Customer Service Representative (Must work in Arizona Time Zone)
CVS Health —Montana
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
1d
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Montana
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Remote Outbound Sales Specialist
CLEAResult Consulting Inc. —Helena, MT
- $18 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Health Coach Call Center
Nimble Health —United States
- $30 an hour
- Full-time
- Remote
- Spanish
- Mid-level
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply

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Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Montana
Handle inbound and outbound calls lasting 15–30 minutes. Empathy, patience, and professionalism throughout long or consecutive calls. Full time, 8 hour shifts.
$15.50 an hour
Quick Apply

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Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply
Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
3d

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Customer Service Representative (Must work in Arizona Time Zone)

CVS Health -
Montana

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
High school diploma or GED

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Customer Service Representative is the face of Aetna/Mercy Care and impacts members' service experience by handling customer service inquiries and problems, specifically via telephone, internet, or written correspondence. For this role, customer inquiries are of basic and - at times - complex nature.

This person acts as a representative of the company by answering and documenting all incoming contacts, in order to determine their nature, while responding to complex calls related to specialized services.

In this role, you will:

Ensure that every member is shown respect and kindness, as well as that all questions are thoroughly answered, in order to ensure a high level of customer satisfaction and loyalty.
Identify and evaluate appropriate data to determine and implement the appropriate course of action, in order to resolve the complaint and/or coordinate service recovery.
Follow established procedures to meet customer/member needs and successfully enhance the company's brand recognition and competitive advantage in the industry.
Handle the answering of questions regarding prescription insurance, medication coverage, and mail-order prescriptions, allowing members to better understand their coverage and options.
Communicate effectively with diverse work units and relevant organizational departments to ensure that issues are properly and quickly resolved.
Organize training sessions to educate internal staff on premium customer service processes, policies, and best practices.
Perform required training to understand how to use available tools, in order to recall necessary information.
Document all customer correspondence and maintain confidential records of patient information.

Required Qualifications

At least 1 year of experience in a call center and/or high call-volume environment.
Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).
Ability to work a flexible schedule from Monday-Friday from 7am-6pm Arizona Time.

Preferred Qualifications

Bilingual (English/Spanish).
Demonstrated problem solving and decision-making skills.
Previous experience in a healthcare environment.
Demonstrated knowledge of medical terminology.
Strong organizational and time management skills.
Excellent communication skills.
Ability to demonstrate empathy in a professional, customer-oriented manner.

Education

High school diploma or GED.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/27/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

bilingual call center jobs in montana

Customer Service Representative (Must work in Arizona Time Zone)

Seasonal (Temporary) Customer Service Call Center Agent

Remote Outbound Sales Specialist

Health Coach Call Center

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