Top 3 Reservation center associate Jobs in Montana

Guest Services Associate
Quinn's Hot Springs —Paradise, MT
- From $17 an hour
- Weekends as needed
- Microsoft Outlook
- Typing
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
3d
Campus Corps: Food Access Coordinator
AmeriCorps —Montana
- Full-time
- Mid-level
- University
- Associate's degree
- Health insurance
Hotel Front Desk Agent/Shuttle Driver/Porter
Residence Inn by Marriott, 6195 E Valley Center Rd, Bozeman MT, 59718 —Bozeman, MT
- From $20 an hour
- Full-time
- In person
- Clean driving record
- Residential
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d

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Pickleball Concierge Associate
THE JEWISH COMMUNITY CENTER OF GREATER COLUMBUS —Columbus, OH
This role ensures an exceptional experience for members and guests by providing warm, attentive customer service, managing daily front-desk operations, and…
$13.50 - $16.00 an hour
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Night Auditor
Indus Hotel Corp —Grove City, OH
Key Areas of Responsibility: Check-in/Check-out guests, making stay reservations, answering phone calls, valet cars, completing nigh audit procedures after…
$16.00 - $16.50 an hour
2d

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reservation center associate jobs near montana

Guest Services Associate

Quinn's Hot Springs
Paradise, MT

Quick Apply

Job Details

Full-time
From $17 an hour
3 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Gym membership
Referral program

Qualifications

Customer communication
Hotel and accommodations payment processing
Confidential information handling
Microsoft Outlook
Cash drawer securing
Cash register operations
Desktop applications
Typing
10 key typing
Hotel and accommodations guest complaints handling

Full Job Description

The Guest Services Department is often considered our 'Directors of First Impressions'. Typically, our GSAs are the first members of the Quinn’s team that our guests encounter so we require exceptional customer service and communication skills. Whether answering phones, responding to guest and internal team member inquiries face to face, or documenting notes and requests in the computer, the ability to work in a fast paced environment with continual interruptions is a must.

Our mission is pretty simple – HAPPINESS! We strive to provide our guests a relaxing, recreational, rejuvenating experience in an enjoyable rustic Montanan atmosphere. As a GSA, you are front and center in helping us accomplish the mission.

The schedule is Wednesday - Saturday - approximately 4-10's.

Tasks associated with this position include but are not limited to:

Answering phones to make and confirm reservations, make and take dinner reservations, and answer inquiries pertaining to resort services and area information.
Regularly use email to communicate with other departments and Guests.
Transmit, receive, and deliver messages.
Assisting guests in person as they check-in and check-out of the resort, purchase items from the store, make reservations, and inquire about various services and area information.
Respond to and follow up on Guest requests.
Keep accurate records of room availability and guest accounts at the resort.
Take payments and ring up sale of items in POS. Count, post to maintain, and close our cash drawers.
Provide office services to guests as needed (copying, faxing, assisting with wifi, etc.)
Print and maintain daily reports for check in, check out, occupancy numbers and in house guest list, Run mandatory reports and audits.
Document notes in Guest Folios or confirmations as needed.
Prepare group and/or tour group check-in materials.
Prepare, obtain payment for, and mail gift cards.
Various office tasks such as preparing, obtaining payment for, and mailing gift cards; keep guest-related copies of handout material supplied and readily available; prepare and mail information packets; stock department with appropriate supplies and office essentials; complete daily checklist as required.
Maintain clean front office area, desk, and gift shop. Dust, organize, stock and inventory items for ordering.
Check out keys, radios and tills to other department employees.

Required Skills/Abilities:

Strong computer skills with the willingness and ability to work in multiple programs simultaneously.
Ability to effectively use a keyboard, including 10 key.
Advanced Microsoft Office and Outlook experience.
Exceptional communication skills including the ability to actively listen and verbally communicate in a professional manner.
Ability to effectively deal with demanding or upset Guests.
Ability to maintain confidentiality.
Great time management skills.
Cash handling/credit card experience.

Experience:

Prefer past front office or hotel registration experience.

Physical Requirements:

Prolonged periods of standing and walking
Long period of time looking at a computer screen.
Ability to lift 15 – 25 lbs unassisted

Schedule:

Currently working a 4-10 schedule, this may change in the future
Weekends and evenings are required

Salary:

$17.00 per hour starting PLUS great benefits, wage review at 6 months.
Position qualifies for full benefits including group health insurance, 401(k), Aflac, voluntary dental & vision, holiday pay, soaking benefits, employee meal benefit, and more!

Benefits:

Group Health Insurance for FT employees (30+ hrs per week)
Dental and Vision Insurance
PTO for FT employees (32+ hrs per week)
401(k) Retirement with company match
Holiday Pay
Aflac
FREE Soaking for employee and a guest
FREE lodging benefits
Meal benefits
Rewards & Recognition
Employee Referral Program
Gym Reimbursement
Discount pricing in the gift shop and coffee shop
...and MORE

To apply for this position, we want to hear a lot about you! We ask that you provide both a resume and cover letter for this position.

Quick Apply

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reservation center associate jobs in montana

Guest Services Associate

Campus Corps: Food Access Coordinator

Hotel Front Desk Agent/Shuttle Driver/Porter

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