Risk Management Supervisor (Full Time)
Location:: Great Falls, MT
About Us
At Montana Credit Union, we believe dedication is the heart of our business. Through a sense of purpose and commitment to our members, our community, and each other, we know that our efforts have a meaningful impact on the lives of others.
We are currently hiring for a Risk Management Supervisor position with experience in the financial services industry. At Montana Credit Union, our Risk Management Supervisor works closely with internal stakeholders and leadership to help protect the credit union while supporting our mission of helping members achieve their financial goals, hopes, and dreams.
We offer competitive pay, a host of benefits, and the stability of an organization that has been serving our community for 85 years. Your experience matters here — and so does the impact you make. If you’re looking for meaningful work with a stable, member-focused organization, we invite you to learn more.
POSITION SUMMARY
The Risk Management Supervisor is responsible for overseeing Montana Credit Union's enterprise risk management, fraud prevention, loss control, vendor management, internal controls, and risk education programs. This position identifies, assesses, mitigates, and reports risks that may impact the credit union's operations, financial condition, reputation, members, employees, assets, or strategic objectives.
The Risk Management Supervisor leads fraud investigations, administers enterprise-wide risk assessments, evaluates security and loss-prevention practices, and recommends policies, procedures, safeguards, and controls designed to reduce organizational risk. This role works closely with employees, department managers, Senior Leadership, law enforcement agencies, regulatory authorities, vendors, and other external partners to support a strong risk management culture. The position also provides reports, analyses, and recommendations to the Board of Directors and Supervisory Committee as needed.
In addition, the Risk Management Supervisor serves as a designated backup to the Compliance Officer/Internal Auditor for assigned Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) responsibilities, FinCEN Section 314(a) requests, and internal audit support functions.
This position plays a critical role in protecting Montana Credit Union's members, assets, and reputation while supporting the organization's strategic goals and commitment to exceptional member service.
Guided by Montana Credit Union’s core values of Innovation, Dedication, Empowerment, and Authenticity, this role contributes to meaningful member experiences by building trust, providing timely and accurate information, and proactively identifying products and services that align with members’ financial needs. A high level of professionalism, attention to detail, and commitment to service excellence are required.
COMPETENCIES
- Leads with integrity, accountability, empathy, fairness, and sound judgment while modeling MCU’s values.
- Develops and empowers employees through coaching, delegation, feedback, recognition, and consistent expectations.
- Applies critical thinking and objective analysis when evaluating fraud, security concerns, control weaknesses, and organizational risk.
- Communicates complex or sensitive information clearly and professionally.
- Builds collaborative relationships while maintaining the independence and objectivity required for effective risk management.
- Remains composed and adaptable when managing sensitive investigations, financial losses, emerging risks, and changing priorities.
- Promotes continuous improvement, responsible decision-making, and organizational accountability.
KNOWLEDGE, SKILLS & ABILITIES:
- Strong understanding of enterprise risk management, fraud prevention, credit union security, loss control, internal controls, vendor management, and insurance risk.
- Working knowledge of BSA/AML requirements, FinCEN Section 314(a), privacy requirements, record retention practices, and applicable financial institution regulations.
- Knowledge of fraud schemes involving checks, cards, electronic payments, online banking, identity theft, account takeover, loans, and social engineering.
- Skilled in conducting investigations, analyzing transactions, documenting findings, preserving evidence, and communicating with law enforcement.
- Ability to research and interpret laws, regulations, policies, procedures, security standards, and regulatory guidance.
- Ability to evaluate complex information, identify risk exposure, and recommend practical mitigation strategies.
- Ability to develop, administer, and evaluate effective fraud, security, compliance, and risk management training.
- Strong written, verbal, presentation, organizational, and interpersonal communication skills.
- Proficient in Microsoft Office applications, particularly Excel, and able to learn fraud-monitoring, core-processing, reporting, and risk-management systems.
- Reliable, approachable, flexible, detail-oriented, and committed to operational excellence and continuous improvement.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in Business Administration, Accounting, Finance, Criminal Justice, Risk Management, or a related field preferred.
- Minimum of five years of experience in financial institution risk management, fraud investigation, security, compliance, BSA/AML, internal audit, vendor management, operations, or a related field required.
- Previous supervisory or leadership experience in a financial institution preferred.
- Experience conducting investigations, evaluating internal controls, completing risk assessments, or administering vendor management activities preferred.
- Credit Union Enterprise Risk Certification (CUERC) preferred. Ability and willingness to obtain the CUERC or another applicable professional certification within an established timeframe may be required.
- Certified Bank Secrecy Act Professional (CBSAP), preferred. Ability and willingness to obtain the CBSAP designation within established timeframe may be required.
- High school diploma or equivalent required.
SALARY
BENEFITS
- High-Deductible Health Plan, which includes Dental & Vision
- Health Savings Account with employer match
- Lifestyle Spending Account with employer contribution
- Voluntary Insurance (Life, AD&D, Critical Illness & Accident)
- Group Life Insurance
- Paid Time Off
- Paid Federal Holidays
- Employee Assistance Program
- 401 (k) with employer match
