Top 25 Guest service agent Jobs in Montauk Ny

Front Desk Host
Montauk Yacht Club —Montauk, NY
- $22.15 an hour
- High school diploma or GED
- Ability to sit for extended periods
- Organizational skills
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Front Desk Agent
Gurney's Inn Resort & Spa —Montauk, NY
- $22 an hour
- Weekends as needed
- Front desk
- Communication skills
- Entry level
- Paid time off
- Employee discount
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Front Desk Agent - Greenport, NY
326 Front Street Manager, LLC —Greenport, NY
- $22 - $25 an hour
- Seasonal
- English
- Hotel
- Ability to stand for extended periods
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Front Desk Associate
Post House —Sag Harbor, NY
- $18.58 - $22.00 an hour
- Part-time
- Customer service
- Merchandising
- US work authorization
- Employee discount
- Flexible schedule
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Front Desk Agent - Greenport, NY
Faraway Martha's Vineyard —Greenport, NY
- $22 an hour
- English
- Hotel
- Ability to stand for extended periods
Guest Service Agent
Spark by Hilton Mystic Groton —Mystic, CT
- $19 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
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Customer Success Manager
Modus Closing —Bridgehampton, NY
- $26 - $30 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Guest Relations Agent
Ocean House Collection —Westerly, RI
- $18.50 - $20.50 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- English
Guest Service Agent
Hilton Mystic —Mystic, CT
- $19 an hour
- Part-time
- Computer literacy
- Basic math
- High school diploma or GED
- Employee discount
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1d
Front Desk Agent
Hampton Inn- Groton —Groton, CT
- Holidays
- Hotel
- Organizational skills
- Communication skills
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Customer Success Manager
Compass —Bridgehampton, NY
- $26 - $30 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk & Night Auditor
Ocean House Collection —Westerly, RI
- $18.50 - $20.50 an hour
- Overnight shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Front Desk Agent
Hotel Moraine —Greenport, NY
- From $17 an hour
- Part-time
- Ability to walk for extended periods
- Writing skills
- English
Quick Apply
1d
Front Desk Supervisor
Spark by Hilton Mystic Groton —Mystic, CT
- $22 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Agent Experience Manager
Modus Closing —Bridgehampton, NY
- $26 - $30 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Agent Experience Manager
Compass —Bridgehampton, NY
- $26 - $30 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Seasonal Front Desk Agent- Part Time
Capital Vacations —Westerly, RI
- $19 an hour
- Full-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Concierge
Mystic Marriott Hotel & Spa —Groton, CT
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
12d
Concierge
Hersha Hospitality Management, LP —Groton, CT
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
12d
Front Office Manager- Hotel supervisor experience required
Hampton Inn- Groton —Groton, CT
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply

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guest service agent jobs near montauk ny

Front Desk Host

Montauk Yacht Club -
Montauk, NY

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Job Details

$22.15 an hour

Qualifications

High school diploma or GED

Full Job Description

Montauk Yacht Club

Spanning 16 acres of waterfront expanse, untouched natural beauty, and endless views, Montauk Yacht Club is a resort haven on the calm waters of Lake Montauk—bridging a legacy of East End tradition with Star Island adventure, exceptional dining at Ocean Club Montauk, elevated wellness offerings, and direct access to the Hamptons’ largest marina…all from the team behind Proper Hospitality.

Job Summary:

As a Front Desk Agent, you will be the first point of contact for our guests and play a key role in providing exceptional customer service. Your main responsibility will be to ensure a smooth and welcoming guest experience from check-in to check-out. This role is critical in maintaining the hotel’s high standards of service, guest satisfaction, and smooth operations. You will work closely with the Front Desk team, Housekeeping, and other hotel departments to ensure that all guest needs are met efficiently and professionally.

Essential Job Duties and Responsibilities

Guest Service & Problem Resolution:
- Greet guests upon arrival and provide a warm, welcoming check-in experience.
- Efficiently check in guests by verifying their reservation details, processing payments, and assigning rooms.
- Handle guest check-outs, ensuring all charges are accurately posted and that guests depart with a positive impression.
Guest Service & Problem Resolution:
- Respond promptly and professionally to guest inquiries, requests, and complaints.
- Resolve any issues or concerns that guests may have during their stay, ensuring they are satisfied with the resolution.
- Provide information on hotel services, local attractions, and dining options, and assist guests with special requests.
Communication & Coordination:
- Communicate effectively with other hotel departments (e.g., Housekeeping, Maintenance, Sales) to address guest needs and maintain seamless operations.
- Handle incoming phone calls and direct them to the appropriate departments or assist with reservations.
- Monitor the hotel’s email system and assist with online reservation inquiries.
Administrative Duties:
- Maintain accurate guest records and ensure all guest information is entered correctly into the system.
- Process reservations and cancellations, ensuring that rooms are allocated efficiently.
- Assist with preparing reports, inventory checks, and ensuring that front desk supplies are stocked.
Security & Safety:
- Ensure the safety and security of guests, team members, and hotel property at all times.
- Adhere to all hotel policies and procedures related to emergency protocols, health, and safety guidelines.
Team Collaboration:
- Work as part of a team with fellow Front Desk Agents, Supervisors, and Managers to maintain high levels of guest satisfaction.

Education and/or Experience

High School Diploma or equivalent required.
Previous experience in customer service or hospitality is preferred, but not required.
Experience with hotel reservation systems (e.g., InforHMS, Alice, or similar) is a plus.

Skills/Specialized Knowledge

Strong communication skills, both written and verbal.
Exceptional interpersonal skills with the ability to remain calm and professional under pressure.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong attention to detail and organizational skills.

Physical Demands

Ability to sit or stand for extended periods of time.
Ability to occasionally lift or move up to 20 pounds.
Frequent use of hands, fingers, and wrists for typing, handling check-in materials, and operating the phone or computer systems.

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in montauk ny

Front Desk Host

Front Desk Agent

Front Desk Agent - Greenport, NY

Front Desk Associate

Front Desk Agent - Greenport, NY

Guest Service Agent

Customer Success Manager

Guest Relations Agent

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Front Desk Agent

Customer Success Manager

Front Desk & Night Auditor

Front Desk Agent

Front Desk Supervisor

Agent Experience Manager

Agent Experience Manager

Seasonal Front Desk Agent- Part Time

Concierge

Concierge

Front Office Manager- Hotel supervisor experience required

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