Top 137 Customer service manager Jobs in Montclair Ca

Customer Service/Dispatch Manager
Confidential —San Bernardino County, CA
- $75,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d
Senior Client Services Supervisor
Saddle Creek Logistics Services —Buena Park, CA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
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5d
Experienced Customer Service Manager (Bilingual)
STG Auto Group —Montclair, CA
- $25 - $32 an hour
- Full-time
- Background check
- Spanish
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Entry Level Assistant Manager
Primer Concepts Inc —Pomona, CA
- $850 - $1,500 a week
- Full-time
- Team management
- In-person
- Leadership
Quick Apply
4d
Customer Service - Self Storage Manager
Public Storage —Montclair, CA
- $19.50 an hour
- Full-time
- Fair chance
- Entry level
- Mileage reimbursement
- Health insurance
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Manager, Customer Experience
SAMYANG AMERICA INC —Brea, CA
- $100,000 - $122,000 a year
- 3 years
- Analysis skills
- Supervising experience
- Health insurance
- Dental insurance
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Associate Service Manager
Tesla —Upland, CA
- $87,352 - $145,800 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Customer Experience Communications Manager
CJ Foodville USA Inc —Buena Park, CA
- $91,000 - $125,000 a year
- Full-time
- 5 years
- Research
- Mid-level
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Hybrid Customer Service Supervisor, CMS
Carrington Mortgage Holdings —Orange, CA
- $70,500 - $80,500 a year
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- 3 years
- Health insurance
- Tuition reimbursement
Manager, Guest Care (Contact Center)
Panda Restaurant Group —Rosemead, CA
- $112,500 - $158,000 a year
- Email
- Hybrid work
- 5 years
- Mid-level
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Manager of Operational Excellence
Arakelian Enterprises Inc —City of Industry, CA
- $120,000 - $145,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Services Manager
Loma Linda University Health —San Bernardino, CA
- $38.20 - $51.37 an hour
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
1d
Customer Success Manager
Kastle Systems —Yorba Linda, CA
- Clean driving record
- Pass drug screening
- Mid-level
Customer Service Manager - Pharmacy - Hybrid - You must live in Southern California
Alignment Healthcare USA, LLC —Orange, CA
- $58,531 - $87,797 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Call Center Manager
the bugman —Anaheim, CA
- $65,000 - $85,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Event Services Client Account Manager
Allied Universal® Event Services —Pomona, CA
- $75,000 - $85,000 a year
- Overtime
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Wholesale Customer Service Lead
Brio Water Technology, Inc. —City of Industry, CA
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Director of Customer Experience Strategy
Arakelian Enterprises Inc —Irwindale, CA
- $160,000 - $200,000 a year
- Full-time
- Marketing
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Area Service Leader
Ingersoll Rand —Pomona, CA
- $100,000 - $200,000 a year
- Marketing
- Engineering
- Travel
- Health insurance
- Dental insurance
Customer Service QA Lead
REVOLVE —Cerritos, CA
- $28 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply

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customer service manager jobs near montclair ca

Customer Service/Dispatch Manager

Confidential
San Bernardino County, CA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
3 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Team supervision
Customer service
Managing clients in a customer support role
Dispatching
Business management

Full Job Description

Currently seeking a Customer Service/Dispatch manager to join our team. You'll play a pivotal role in our team's success by overseeing the coordination and scheduling of service requests with precision and finesse. You'll lead by example, fostering a culture of collaboration, accountability, and excellence within the dispatch team. Your leadership will drive operational efficiency, optimize workflows, and ensure we exceed service level expectations.

Duties/Responsibilities:

Oversee a team
Communicate and collaborate with drivers upon their arrival to assign
Monitor driver progress along routes and offer assistance as
Arrange substitute coverage for absences due to illness from third-party contract drivers or team members.
Coordinate the deployment of service technicians to various locations, taking into account factors such as location, required expertise, and job urgency.
Act as the main point of contact for clients and technicians, addressing inquiries, providing updates, and resolving any issues that may arise.
Maintain and regularly update service records, technician schedules, and client information using our management software.
Oversee the progress of service tasks, follow up on pending jobs, and ensure that all service requests are carried out to the satisfaction of the customer.
Contribute to the development and implementation of processes and procedures aimed at enhancing service efficiency and quality.
Participate in ongoing training sessions to remain informed about industry standards and safety regulations, staying up to date with the latest developments.

Qualifications:

3-5 Years of Leadership Experience: Seasoned leaders with a proven track record of success in leading teams and driving operational excellence.
Prior experience in fast paced, high-volume Dispatching, Call Center and/or Customer Service environments
Servant Leaders: Those who lead with humility, putting the needs of the team and customers above their own.
Passionate About People: Individuals who genuinely care about making a positive impact on the lives of others.
Hungry to WIN! Ambitious individuals who are driven to achieve excellence and surpass
Collaborative: We believe in teamwork and recognize that success is a collective effort. Positive Team Player: Someone who brings positivity and enthusiasm to the workplace, uplifting those around them.
Customer Relations and Sales Experience: Experience in building strong customer relationships and driving sales growth.
Takes Initiative: Proactive individuals who are not afraid to take charge and drive initiatives forward.
Process Oriented: Detail-oriented individuals who excel at creating and optimizing processes for maximum efficiency.
KPI/Metric Driven: Those who are results-focused and thrive in an environment driven by key performance indicators and metrics.

PAY TRANSPARENCY:

The starting salary for this opportunity ranges from $75k-$85k. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.

We are an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.

Pay: $75,000.00 - $85,000.00 per year

Application Question(s):

Do you have experience with service titan, house call pro, etc.?

If not what platforms have you used?

Experience:

Management: 4 years (Required)
Dispatching: 4 years (Required)
Customer service: 4 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in montclair ca

Customer Service/Dispatch Manager

Senior Client Services Supervisor

Experienced Customer Service Manager (Bilingual)

Entry Level Assistant Manager

Customer Service - Self Storage Manager

Manager, Customer Experience

Associate Service Manager

Customer Experience Communications Manager

Hybrid Customer Service Supervisor, CMS

Manager, Guest Care (Contact Center)

Manager of Operational Excellence

Client Services Manager

Customer Success Manager

Customer Service Manager - Pharmacy - Hybrid - You must live in Southern California

Call Center Manager

Event Services Client Account Manager

Wholesale Customer Service Lead

Director of Customer Experience Strategy

Area Service Leader

Customer Service QA Lead

I want to receive the latest job alert for customer service manager in montclair ca

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