Top 22 Analyst full time/day shift Jobs in Monterey, Ca

Service Desk Agent - HIT
Montage Health —Monterey, CA
- $32.54 - $43.53 an hour
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
7d
Trauma Registrar
Natividad Medical Center —Salinas, CA
- $7,474.48 - $10,208.47 a month
- Weekends as needed
- Anatomy knowledge
- Hospital
- Customer service
Sr Financial Analyst - Full Time/Day Shift
Watsonville Community Hospital —Watsonville, CA
- $110,000 - $150,000 a year
- Full-time
- Office
- 3 years
- Finance
Hospital Maintenance Mechanic
Natividad Medical Center —Salinas, CA
- $7,079.97 - $9,669.92 a month
- Weekends as needed
- Hospital
- Customer service
- English
Hospital Compliance Officer
Natividad Medical Center —Salinas, CA
- $15,066.65 - $20,577.79 a year
- Weekends as needed
- Hospital
- Word processing
- Writing skills
Staff Nurse II - All Specialties
Natividad Medical Center —Salinas, CA
- $11,353.16 - $15,497.56 a month
- Weekends as needed
- RN License
- Customer service
- Mid-level
Interventional Radiologic Technologist
Natividad Medical Center —Salinas, CA
- $63.00 - $86.04 an hour
- Weekends as needed
- Anatomy knowledge
- Mid-level
- Driver's License
6d
Staff Nurse III - All Specialties
Natividad Medical Center —Salinas, CA
- $11,920.65 - $16,271.84 a month
- Weekends as needed
- Acute care
- RN License
- Hospital
Supervising Nurse I - Enhanced Care Management
Natividad Medical Center —Salinas, CA
- $14,325.13 - $19,565.00 a month
- Weekends as needed
- Nursing
- Psychiatry
- Patient monitoring
12d
Occupational Therapist - ARU
Natividad Medical Center —Salinas, CA
- $62.21 - $84.96 an hour
- Weekends as needed
- Acute care
- Experience working with individuals with disabilities
- Hospital
Speech Pathologist - ARU
Natividad Medical Center —Salinas, CA
- $9,778.60 - $13,354.99 a month
- Weekends as needed
- Anatomy knowledge
- BLS Certification
- Inpatient
Staff Nurse III (Perinatal Educator)
Natividad Medical Center —Salinas, CA
- $11,920.65 - $16,271.84 a month
- Weekends as needed
- Acute care
- Nursing
- Microsoft Excel
Clinical Nurse Specialist - NICU/PEDS
Natividad Medical Center —Salinas, CA
- $14,804.23 - $20,208.93 a month
- Weekends as needed
- Nursing
- RN License
- Writing skills
Hospital Nurse Practitioner - Trauma
Natividad Medical Center —Salinas, CA
- $14,348.19 - $19,585.80 a month
- Weekends as needed
- Acute care
- Nursing
- Management
Registered Behavior Technician (RBT)
Breakthrough Behavior —Monterey, CA
- $21 - $28 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Paid training
- Mileage reimbursement
Quick Apply

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analyst full time/day shift jobs near monterey, ca

Service Desk Agent - HIT

Montage Health -
Monterey, CA

Apply Now

Job Details

Full-time
$32.54 - $43.53 an hour
7 days ago

Qualifications

Computer science
Microsoft Excel
Technical support via phone
Computer Science
Phone communication
Associate's degree in computer science
Incident report management
IT system monitoring
Incident management software
In-person customer service
Mid-level
Incident Escalation
Software installation
Computer hardware
Desktop (troubleshooting support)
Incident management operations support
Customer support ticket management
Productivity software
1 year
Root cause analysis
Desktop administration
Associate's degree
Bachelor's degree in computer science
Hardware diagnostics
Escalation handling
Healthcare software applications
Communication skills
Operating system installation
Ticketing system technical support

Full Job Description

Welcome to Montage Health’s application process!

Job Description:

Responds to requests for technical assistance in person, via phone, or electronically. Provides Operations & Maintenance (O&M) monitoring support, reports on issues and escalates to Subject Matter Experts (SMEs) appropriately. Serves as a SME for operational issues and is available for on-call support, as needed. Logs incidents/requests through the Montage Health IT service management ticketing system and manages/prioritizes workload. Provides first tier technical support using documented procedures and available tools in order to achieve first contact resolution. Utilizes troubleshooting techniques and tools to resolve help desk issues and follows guidelines in issuing service calls / contacts. Escalates problems when unable to make proper determination. Advises and educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Identifies and provides input on unique or recurring customer problems. Responds to inquiries pertaining to desktop issues, application software and/or hardware, user account security, communications, system policy guidance, laptops, software, printers, document scanners, handheld devises, network service outages/disruptions and enterprise server outages/disruptions. Follows up on cases and requests to completion. Ability to perform appropriate diagnostics to initiate problem management workflow process. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Determines user requirements for PC hardware and software. Delivers consistently high levels of customer service. A limited degree of creativity and latitude is expected. Schedule flexibility is required.

Experience

A minimum of one (1) year of providing high volume of customer service. Experience with Microsoft Office Products (Word, Excel, Etc.). Experience with various Operating Systems. Ability to work with analysts, programmers, and hospital users to describe problems accurately and to receive and relay instructions on how to recover from software and system errors. Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly. Ability to multi-task, make independent judgments in solving problems and work as a team member. Self-motivated and ability to work on own initiative in a pressure environment. Must be a self-starter and an initiator of action. Excellent verbal and written communication skills.

Education/ Licensure/Certifications

Associates Degree in Computer Science or in a technical field with heavy emphasis on operating systems and computer hardware. A combination of experience and educational background may be substituted for a degree.

Preferences

Bachelor’s degree in Computer Science. Familiarity with hospital application systems. Experience with installing and setting up Microsoft Windows Operating System.

Equal Opportunity Employer

#LI-DNI

Assigned Work Hours:

Full time, varied day shifts.

Position Type:

Regular

Pay Range (based on years of applicable experience):

$32.54

$43.53

The hours employees work determine when a shift differential is paid.

Hourly Evening Shift Differential: $2.37

Hourly Night Shift Differential: $3.55

Apply Now

Refine Your Search

analyst full time/day shift jobs in monterey, ca

Service Desk Agent - HIT

Trauma Registrar

Sr Financial Analyst - Full Time/Day Shift

Hospital Maintenance Mechanic

Hospital Compliance Officer

Staff Nurse II - All Specialties

Interventional Radiologic Technologist

Staff Nurse III - All Specialties

Supervising Nurse I - Enhanced Care Management

Occupational Therapist - ARU

Speech Pathologist - ARU

Staff Nurse III (Perinatal Educator)

Clinical Nurse Specialist - NICU/PEDS

Hospital Nurse Practitioner - Trauma

Registered Behavior Technician (RBT)

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