SUMMARY: Responsible for art sales and all administrative duties associated. Gallery maintenance, including keeping the wall displays refreshed. Assist in taking inventories and order recommendations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following as well as other duties and responsibilities that may be assigned.
~Acknowledge, greet and close sales of product to client and prospects.
~Create a plan of action to meet or exceed personal sales goals.
~Study any new information on the new products and special promotions.
~Create an organized plan for effective client follow up via telephone contact, emails and personalized mailings.
~Send thank-you notes, birthday notes, follow up notes to all sold clients and strong prospects in a timely manner.
~Make phone calls to sold clients after they have the painting in their home to find out if they are satisfied with their purchase.
~Write special notes or letter to collectors on specific new releases and event information.
~Follow up with sold clients, via telephone, on a quarterly basis to update them on new release and event information.
~Maintain a clean, organized and properly merchandised gallery.
JOB SKILLS
~Experience closing the deal
~Strong sales experience
~Professional and ethical
~Work well with others and need minimal supervision
~Strong written skills
~Accurate and efficient
~Quick learner
~Team Player and Enthusiastic
~Can work on weekends
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School Diploma or general education degree (GED); Minimum of 2 years Customer Service experience.
Proficient in Excel spreadsheets and Word Processing. Must possess excellent written and verbal communication skills.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, and governmental regulations. Ability to write reports, business correspondence, and procedures with conformance to the prescribed style and format. Ability to effectively present information and respond to questions from government entities, employees, managers, clients, and the general public.
MATHEMATICAL SKILLS:
Ability to work with generally accepted accounting procedures, balance sheets, profit/loss statements, and mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY:
Ability to define and solve practical problems and deal with a variety of concrete variables, occasionally in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES
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Ability to lift and/or move paintings (up to 10 pounds)
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Must be well organized, a self-starter, and possess excellent telephone communication skills.
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Must possess exceptional written and verbal communication skills.
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Must be able to multitask and prioritize in accordance with changing deadlines and priorities.
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Must be even-tempered and team spirited - a good sense of humor is desirable.
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Must be computer literate and have experience with IBM-compatible computers.
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Must have the ability to effectively use a 10-Key adding machine.
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Must have the ability to quickly learn specific software.
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Working knowledge of efficient filing systems, office machines and equipment.
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Must be able to make sound independent decisions based on available data.
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Must be able to work with a variety of personalities in an effective manner.
PHYSICAL DEMANDS: physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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While performing the duties of this job, the employee is constantly required to talk, hear, sit and use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. The employee is required to stand and walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
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Position requires the employee to work at the computer, lift and move paintings.
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Ability to lift and/or move paintings (up to 10 pounds)
