Top 19 Reservation agent Jobs in Monterey, Ca

Guest Service Agent at L'Auberge Carmel
Sorasea Hospitality —Carmel-by-the-Sea, CA
- $19 - $23 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- Health insurance
- Dental insurance
Front Office Agent
InterContinental The Clement Monterey —Monterey, CA
- $23 an hour
- Part-time
- Bilingual
- Hotel
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
FRONT OFFICE SUPERVISOR
InterContinental The Clement Monterey —Monterey, CA
- $27.50 an hour
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
(MRY) Part-Time Cross-Utilized Agent
United Ground Express —Monterey, CA
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid time off
Reservations Agent- FT
Carmel Valley Ranch —Carmel-by-the-Sea, CA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Windows
- Math
- Employee stock purchase plan
- Paid holidays
Guest Service Agent (FT/PT)
The Hongkong and Shanghai Hotels, Limited —Carmel-by-the-Sea, CA
- $24.25 an hour
- Part-time
- Computer literacy
- Hotel
- Bachelor's degree
- Employee discount
Guest Service Agent
Quail Lodge & Golf Club —Carmel-by-the-Sea, CA
- $24.25 an hour
- Full-time
- Computer literacy
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
LOTUS MANAGEMENT INC —Watsonville, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Front Office-Agent
Bernardus Lodge and Spa —Carmel Valley, CA
- $22.66 an hour
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Front Desk Agent
Comfort Inn by Choice Hotels —Freedom, CA
- $18 - $20 an hour
- Part-time
- Office
- Hotel
- In-person
Quick Apply
2d
Front Desk - Big Sur
Guest Services, Inc. —Big Sur, CA
- $16.90 an hour
- Full-time
- Computer literacy
- English
- Ability to climb stairs
Front Desk Supervisor - Big Sur
Guest Services, Inc. —Big Sur, CA
- $20 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
Assistant Director of Finance
Kimpton Hotels & Restaurants —Pacific Grove, CA
- $83,000 - $85,000 a year
- Microsoft Outlook
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Best Western Rose Garden Inn —Watsonville, CA
- $19 an hour
- Part-time
- Spanish
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
20h
Front Desk Agent
Seascape Beach Resort —Aptos, CA
- $18 - $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply

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Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. -all hotel features/services, hours of operation.-…
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Guest Service Agent at L'Auberge Carmel
Sorasea Hospitality —Carmel-by-the-Sea, CA
Answer and handle all incoming telephone calls efficiently and accurately according to standards. Act as a Bell Staff in greeting guests and assisting guests in…
$19 - $23 an hour

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Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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Night Auditor
Homewood Suites Dublin —Dublin, OH
Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Attend all hotel required meetings and trainings.
8d

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reservation agent jobs near monterey, ca

Guest Service Agent at L'Auberge Carmel

Sorasea Hospitality -
Carmel-by-the-Sea, CA

Apply Now

Job Details

Full-time
$19 - $23 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Conflict management
Hotel and accommodations guest complaints handling

Full Job Description

As a member of the L'Auberge Carmel team, you will have the opportunity to work in a beautiful and unique environment that embodies the charm and elegance of the California coast. You are responsible for providing exceptional service to our guests, ensuring they feel welcomed, comfortable, and cared for during their stay with us. If you are interested in playing an important role in creating a memorable and enjoyable stay for our guests, please submit your application and resume online. We truly look forward to hearing from you and potentially welcoming you to the L'Auberge Carmel team!

Come join our exclusive team while we provide exemplary service in downtown Carmel-by-the-Sea. We are looking for an experienced full-time Guest Service Agent. The ideal candidate will possess:

Attention to detail
A strong work ethic
A passion for creating memorable guest experiences
Flexibility to work weekends and holidays as needed
High motivation and an enthusiastic team player attitude
The ability to communicate effectively in English
2-3 years of Front Desk or Reservations experience

Key Areas of Accountability:

Greet, register, and assign rooms to guests. Issue room keys and familiarize guests with the services the hotel has to offer.
Answer and handle all incoming telephone calls efficiently and accurately according to standards.
Make and confirm reservations according to L’Auberge Carmel standards and utilize room merchandising techniques.
Act as key communication link. Responsible for clear and effective communications between co-workers, management, and other departments.
Act as a Bell Staff in greeting guests and assisting guests in the Bell Staff’s absence or if they are otherwise occupied.
Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
Make restaurant, transportation, or entertainment reservations, and arrange for other guest requests.
Post charges such as room, massage, or telephone, to guest folios.
Collect payment and make change for guests.
Perform a daily bucket check ensuring all in-house guest information is up to date and accurate.
Follow security and safety standards at all times.
Keep familiar with current codes for Market Segments and Sources, current rates, packages, and promotions.
Responsible for following key control procedures according to set standards.
Perform a daily cashiering audit and balance shift cashiering transactions.
Promote and maintain good working relationships with your Sorasea Hospitality counterparts.

Other essential job duties and responsibilities:

Attend all mandatory staff meetings and training sessions.
Is familiar with and complies with the Drug-Free Workplace Policy.
Stamp, sort, stuff and distribute incoming and outgoing mail and messages as necessary.
Maintain and ensure the front desk and lobby area are neat, organized, appealing, and presentable to guests.
Maintain and ensure lobby bathrooms are super clean and stocked with paper and towels.
Complete daily filing tasks.
Transmit and receive telephone messages.
Complete daily tracking reports.
Maintain sufficient working supplies at the front desk.
Communicate with other area hotels and guest liaisons (Visitor's Center, Travel Agents) regarding daily promotions.
Assist in training new/other employees.
Provide assistance to other departments as requested or needed.
Provide ongoing support and assistance to bell staff.
Complete special projects as assigned.

Job Requirements:

Excellent Verbal Communication
Thrive on providing the ultimate Customer Service
Experience Resolving Conflict with Guests and with the Team
Consistent Energy Level
Attention to Detail and Thorough Follow Through
Professional in Appearance and Decorum

Education and Experience:

High school diploma, GED, or equivalent
Prior industry experience preferred
Familiarity with telephone, office, and point-of-sale software a plus

Our Benefits:

401K and Employer match
Employee Meal
Medical, Dental and Vision Insurance
Great Resort Fees

Apply Now

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reservation agent jobs in monterey, ca

Guest Service Agent at L'Auberge Carmel

Front Office Agent

FRONT OFFICE SUPERVISOR

(MRY) Part-Time Cross-Utilized Agent

Reservations Agent- FT

Guest Service Agent (FT/PT)

Guest Service Agent

Front Desk Agent

Front Office-Agent

Front Desk Agent

Front Desk - Big Sur

Front Desk Supervisor - Big Sur

Assistant Director of Finance

Front Desk Agent

Front Desk Agent

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