Director of Facilities Services, Operations and Utilities
Classification: Administrator III
Hours: Full-time / 40 hours per week
FLSA: Exempt
Anticipated Hiring Salary Range: $11,607 - $13,125* mo.
CSU Salary Schedule
- CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.
Priority Screening Date: June 21, 2026
Recruitment Status: Open Until Filled
Employment with the California State University System
ABOUT CSUMB
California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring
Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system,
California State University, which educates nearly 460,000 students every year.
With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.
The university's
Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.
As one of the 22 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.
PURPOSE:
Under the general direction of the Associate Vice President (AVP) for Facilities Management, the Director provides leadership and management of the Facilities Maintenance, Operations & Utilities Team, and plays a critical role in ensuring that the campus environment is clean, safe and well-maintained
This position is accountable for the oversight of a diverse and broad range of specialized and general trades, labor, and operations employees, which include building maintenance workers, carpenters, electricians, locksmiths, painters, plumbers, metal workers, auto mechanics, HVAC and systems controllers, laborers, mail services, and warehouse workers. The incumbent also directly supervises the associate directors of maintenance and operations, energy and utilities, and logistical services. This position is responsible for the oversight and execution of the custodial, grounds, pest control, waste management, and elevator contractual services.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- LEADERSHIP AND PEOPLE MANAGEMENT
Supervises and mentors maintenance, operations, and utilities team staff. Establishes expectations, goals, and objectives for the unit. Evaluates and prioritizes work assignments and associated financial resource allocation. Evaluates employee performance, and develops staff. Cooperates with other Directors and Associate Directors within Facilities Management and across campus, sharing assigned resources to maximize overall departmental capabilities and productivity. Interfaces with customers relative to pending work requests to clarify scope and schedule. Uses sound judgment in prioritizing work, seeks management guidance on questionable or particularly challenging requests. Keeps campus leadership informed of projects and scheduled work.
Works with the Associate Vice President to develop and implement policies and procedures. Serves as the campus administrator and the liaison to the Chancellor's Office in the coordination of programs/projects with the CSU system Office of Capital Planning, Design, and Construction as it relates to Facilities Operations. Manages the recruitment, selection, development, and evaluation of assigned personnel. Provides day-to-day supervision to the associate directors that manage the skilled trades assigned to the maintenance, operation, repair or replacement of HVAC (heating, ventilation, air conditioning), refrigeration, plumbing, domestic water, sanitary sewer, storm drainage, electrical, wall systems and roofing. Reviews workload levels and coordination effectiveness between project manager, administrative services, and skilled trades, ensuring timely task/project completion, achievement of preventive maintenance goals, and delivery of quality services.
- FACILITIES MAINTENANCE & OPERATIONS
Develops, implements, and maintains a building management program for university buildings and facilities. Ensures that services are ongoing and provided in the most effective and efficient manner. Develops a service model that is focused on user experience, technology future-focused operations, and a proactive maintenance approach. Establishes a quality assurance program using benchmarks and performance metrics to measure progress. Coordinates facilities activities with other University divisions, colleges, and departments. Ensures compliance with OSHA, building code, fire codes, applicable local ordinances, federal and state requirements. Oversight and management of CMMS system.
Assists the AVP in the development and implementation of policies and procedures associated with all aspects of operating the physical plant. Coordinates and communicates with Campus Executive Leadership, appropriate department heads, Deans, other Facilities Directors within the CSU system and with the Chancellor's Office. Consults with campus administration on issues related to maintaining the physical plant. Provides timely and accurate written and oral reports as required. Works with other departments such as Information Technology, to complete preventative maintenance, deferred maintenance, and minor capital outlay projects appropriate for in-house trades or maintenance contractors. Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to infrastructure, building systems improvements, and major maintenance/deferred maintenance work that may require design drawings, permits, and inspections.
Oversees utilities operations, maintenance, and capital renewal with support from the Associate Director of Utilities. May work directly or indirectly with utility providers including PG&E or Marina Coast Water District, for example, to troubleshoot utilities issues. Supports and advises Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
Manages the financial resources allocated to facilities maintenance, operations and utilities. Monitors recurring operating and annual capital budget allocations to manage expenditures in a fiscally responsible manner. Assists the AVP with multi-year operating budget planning and strategic planning process, including the development and implementation of short and long-term goals and objectives.
Serves as the contract administrator for the institution, overseeing contracted services including Custodial, Landscaping, Waste Management, JCI Fire/Life Safety Inspections, and Elevator Services to ensure compliance with university administrative policies, procedures, and contract agreements. Reviews and approves proposals for work not covered under existing contracts and ensures contractors meet established university standards. Holds contractors accountable to the terms and obligations outlined in their agreements. Works in coordination with the Associate Director of Business Support Services on contract administration, including RFPs, renewals, and annual accruals. Manages and implements the Memorandum of Understanding for Facilities Management Services for University Corporation at Monterey Bay (UCorp), including housing and dining facilities on campus.
Coordinates and facilitates recommended and mandatory safety training to ensure employees perform their duties safely. Works collaboratively with the Safety, Risk, and Sustainability department to promote and maintain a safe working environment. Ensures compliance with all applicable OSHA regulations, particularly for skilled trades workers. Reports, tracks, and maintains accident records and implements recommendations for accident prevention.
Other Functions:
- Participates in university task forces and special projects as required.
- Performs other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of: all aspects of physical plant management; utility and infrastructure systems; methods, materials, chemicals and equipment used in building maintenance, including knowledge of OSHA guidelines; modern management and administrative techniques related to the development and implementation of appropriate methods of work planning, scheduling and coordination; personnel supervision, financial/budget planning and management. Working knowledge of facilities management software systems.
Ability to: establish and manage preventative and deferred maintenance programs; effectively manage and develop the skilled trades and assigned personnel in a collective bargaining environment; evaluate work performance and productivity; set appropriate priorities to effect timely completion of numerous concurrent tasks or projects within defined resource limitations and timelines; write reports, specifications, policies and procedures; independently perform a wide range of complex tasks; manage technical assignments associated with facilities administration; analyze situations and take corrective action; maintain effective working relationships with administration, faculty, students and all parties doing business with the department; communicate in a professional and effective manner-in both written and oral forms-with campus employees, students, vendors, and the public.
MINIMUM QUALIFICATIONS:
Equivalent to graduation from a four-year college or university in a related field
AND five years of progressively responsible experience managing facilities maintenance and operations, including extensive experience supervising skilled trades (maintenance or construction) and developing policies and procedures. Experience working in a collective bargaining environment. Experience managing preventive maintenance programs, complex budgets, and financial resources.
Additional experience, which has demonstrated the requisite skills and abilities, may be substituted for required education on a year-for-year basis.
Extensive experience supervising trades (maintenance or construction) and developing policies/procedures related to building and utilities systems. Experience working in a collective bargaining environment. Knowledge of technology tools used in physical plant management and applicable local laws and work conditions. Experience using administrative tools and metrics to evaluate performance. Must be familiar with personal computers, including fluency in using standard office software packages. Proven experience in managing multi-faceted budgets and financial resources with the ability to prioritize. Ability to address the essential functions associated with this position including the knowledge and abilities identified above.
PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:
Demonstrated leadership, communication and interpersonal skills. Ability to effectively develop and motivate work teams towards defined and agreed upon team and individual goals. Experience negotiating and overseeing service contracts. A strong customer service orientation and excellent project management skills. Experience using administrative tools and metrics to evaluate performance. Experience working in a collective bargaining environment at a college, university or similar institution. Working knowledge of OSHA regulations, local ordinances, federal and state laws that govern physical plant management. Experience with APPA or other facilities management professional organization and knowledge of applicable standards. Proficient in the use of technology tools used in facilities services and operations. Ability to use personal computers, including fluency in using standard office software packages.
The following skills are essential for this leadership position:
- Execution - Drives results; Develops/Formulates effective solutions
- Cooperation - Helpful and willing to help others achieve their goals/objectives; while achieving their own, in order to accommodate the needs and interest of their colleagues as well as the larger organization.
- Delegation - Enlist and develop the talents of others to help meet organizational objectives by giving them important activities and sufficient autonomy to exercise their own judgement
- Passion - Operate with a good deal of positive energy. Display their enthusiasm, and have a capacity for keeping others enthusiastic, involved, and engaged.
- Innovative - Feel comfortable in fast-changing environments, and are willing to take risks and consider new and untested approaches. Foster a climate of innovation and are open to new ideas.
- Customer Focused -Makes the customers and their needs the primary focus of your attention; listens carefully to customer requests and inquires, and maintains an open mind when considering them; verifies customer satisfaction within outcomes in accordance with agreements, standards or protocols.
SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS:
- All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
- The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
- The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
- This position has been designated as a sensitive position with:
- responsibility for the care, safety and security of people (including children and minors), animals and CSU property
- authority to commit financial resources of the university through contracts greater than $10,000
- responsibility or access/possession of building master or sub-master keys for building access
- control over campus business processes, either through functional roles or system security access.
- This position is a designated position in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file a Statement of Economic Interest subject to the regulations of the Fair Political Practices Commission.
- This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380
- Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
- May require occasional evenings and/or weekend work. Please note that University Commencement (typically held the third weekend in May) is a mandatory work day for this position.
PHYSICAL ENVIRONMENT:
Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations.
Also requires walking, climbing, crouching, and standing outside, possibly in inclement weather. May be called in after normal working hours and on weekends to troubleshoot maintenance issues.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
BENEFITS/PERKS:
This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit
Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing
APPLICATION PROCEDURE:
To receive full consideration, applicants must complete and submit the required online application by the priority screening date listed on the
Careers at CSUMB website. Applications received after this date may be reviewed at the University's discretion. All submitted materials become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or
[email protected]
All employees must be eligible for employment in the U.S.
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
GENERAL INFORMATION:
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at
https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
To apply, visit https://careers.csumb.edu/en-us/job/558774
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