Top 14 Assistant front office manager Jobs in Montgomery, Al

Front Desk Clerk
Holiday Inn Express and Suites, Montgomery/Eastchase - RAM Hotels —Montgomery, AL
- $11 - $13 an hour
- Full-time
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- Opportunities for advancement
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PM Front Desk Clerk- Candlewood Montgomery
Candlewood Suites Montgomery - RAM Hotels —Montgomery, AL
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
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Administrative Assistant
Camelot Properties —Prattville, AL
- $13.50 - $17.00 an hour
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
6d
Front Desk- Candlewood Montgomery
Candlewood Suites Montgomery - RAM Hotels —Montgomery, AL
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Guest Service Representative
COURTYARD - PRATTVILLE —Prattville, AL
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Guest Service Representative - Night Auditor
COURTYARD - PRATTVILLE —Prattville, AL
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Assistant Store Manager 3201
Extra Space Management, Inc —Montgomery, AL
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
1d
Assistant General Manager
Double Tree Hotel - Montgomery —Montgomery, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Springhill Suites Millbrook - RAM Hotels —Millbrook, AL
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Assistant Executive Housekeeper
Hampton Inn & Suites - Hope Hull —Hope Hull, AL
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Clerk
Springhill Suites Millbrook - RAM Hotels —Millbrook, AL
- $10 an hour
- Part-time
- Bilingual
- Ability to walk for extended periods
- Hotel
- Opportunities for advancement
Quick Apply
Assistant Store Manager 1661
Extra Space Management, Inc —Montgomery, AL
- Full-time
- Hospitality
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply

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Sales Coordinator
RAM HOTEL MANAGEMENT LLC —Montgomery, AL
The Sales Coordinator supports the team by managing administrative tasks, coordinating client inquiries for rooms and events, preparing sales materials (…
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Sales Coordinator
Holiday Inn Express and Suites, Montgomery/Eastchase - RAM Hotels —Montgomery, AL
Achieve sales revenue goals by managing to sell in-house guests (this may include telephone contacts, greeting tours, inside appointments, converse with guests…
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VISTA HOST INC —Columbus, OH
Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits.
From $14 an hour
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22h
HR Administrative Assistant
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room,…
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12d

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Front Desk Clerk

Holiday Inn Express and Suites, Montgomery/Eastchase - RAM Hotels -
Montgomery, AL

Quick Apply

Job Details

Full-time
$11 - $13 an hour

Benefits

Opportunities for advancement

Qualifications

Customer communication
Front desk
Hotel and accommodations guest complaints handling
Client interaction via phone calls

Full Job Description

Who Are We?Â

RAM Hotels â€“ a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.Â Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region.Â We strive to meet our guests demands while continuously changing the perception of the hospitality industry.Â When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!

POSITION:Â Front Desk Clerk

JOB SUMMARY

Are you friendly and enjoy â€œrolling out the red carpetâ€ to guests?Â Do you enjoy creating stellar guest experiences?Â Being a Guest Services Agent with us may be the job for you!Â Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner.Â Guest Services Agents will accommodate our guests to ensure their visit with us is not just a â€œstayâ€ but an awesome experience!Â Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests.Â Think youâ€™ve got what it takes?

JOB RESPONSIBILITIES

Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Â
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guestâ€™s method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the propertyÂ
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction

PROFESSIONAL EXPERIENCE

Â·Â Â Â Â Â Â Â Â High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial â€“ strongly preferred)

Â·Â Â Â Â Â Â Â Â Proficient in MS Word, Excel, PowerPoint

Â·Â Â Â Â Â Â Â Â Data Entry, Database Management experience

Â·Â Â Â Â Â Â Â Â Telephone Etiquette experience

INDUSTRY EXPERIENCE

Â·Â Â Â Â Â Â Â Â Understanding of the hospitality industry (preferred)

Â·Â Â Â Â Â Â Â Â Previous experience in the hospitality industry (preferred)

Â·Â Â Â Â Â Â Â Â Previous experience as a Guest Services Agent

Â·Â Â Â Â Â Â Â Â Bilingual communication skills (preferred)

REQUIRED SKILLS

Â·Â Â Â Â Â Â Â Â Must have experience with front office equipment

Â·Â Â Â Â Â Â Â Â Must be flexible to work varied schedules

Â·Â Â Â Â Â Â Â Â Excellent written and oral communication skills

Â·Â Â Â Â Â Â Â Â Excellent organization skills

Â·Â Â Â Â Â Â Â Â Must have an understanding and ability to perform repetitive tasks

Â·Â Â Â Â Â Â Â Â Must have the physical ability to walk, sit, and stand during scheduled shift

Â·Â Â Â Â Â Â Â Â Must be able to lift up to 40 lbs.

ESSENTIAL SKILLS

Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us â€“ be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a â€œtop-notchâ€ attitude toward our guests which includes anticipating the guests needs â€“ be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments

BENEFITS

RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.Â As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.Â

RAM Hotels is an Equal Opportunity/Affirmation Action employer.Â All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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assistant front office manager jobs in montgomery, al

Front Desk Clerk

PM Front Desk Clerk- Candlewood Montgomery

Administrative Assistant

Front Desk- Candlewood Montgomery

Guest Service Representative

Guest Service Representative - Night Auditor

Assistant Store Manager 3201

Assistant General Manager

Front Desk Agent

Assistant Executive Housekeeper

Front Desk Clerk

Assistant Store Manager 1661

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