Chiropractic Assistant (High-Performance Role – Fast-Paced Clinical Environment)
Health Star Clinic
Montgomery, AL
About Us
We are a fast-paced, high-volume Chiropractic office, family-owned for over 20 years. We are well known throughout Montgomery and surrounding areas for our compassionate staff, exceptional customer service, and results-driven care.
Our team operates with high standards, strong systems, and a patient-first mindset. We treat patients like family—and we expect our team to do the same.
Non-Negotiable Office Culture
- NO CELL PHONE POLICY: Phones are not allowed to be visible or used on the floor or in front of patients
- NO DRAMA POLICY: We maintain a positive, professional, team-focused environment at all times
If you cannot meet these expectations, this role is not a fit.
Read This First – Who This Role Is NOT For
Do not apply if you:
- Move slowly or struggle to keep up in a fast-paced environment
- Dislike constant interaction with patients
- Prefer unstructured work instead of following clear systems and training
- Are not naturally organized or attentive to cleanliness
- Bring negativity, distractions, or cannot commit to showing up for a reliable consistent work schedule.
- Are unwilling to be held accountable to performance expectations (KPIs)
This is a high-energy, high-movement role. You will be on your feet, engaged, and interacting with patients throughout the day.
Position Overview
The Chiropractic Assistant plays a critical role in patient flow, patient experience, and clinical support.
You are responsible for:
- Ensuring patients feel welcomed, cared for, and guided through their visit
- Supporting doctors by collecting accurate patient information
- Maintaining a clean, organized, and efficient treatment environment
- Helping patients understand the benefits of chiropractic care and services
This is not a passive role—you are an active part of the patient experience and clinic performance.
Core Responsibilities
Patient Experience & Interaction
- Greet every patient with energy, professionalism, and a welcoming presence
- Provide superior customer service at all times
- Escort patients to exam and therapy areas efficiently
- Engage with patients and communicate the benefits of chiropractic care and services (once trained)
- Help create a positive, high-energy environment in the office
Clinical Support
- Take and record basic diagnostic information:
- Blood pressure
- Temperature
- Height and weight
- Prepare patients for examination and treatment
- Support doctors with routine clinical tasks
Flow & Operations
- Control patient flow and assist in keeping the office running on time
- Monitor the waiting area and attend to patient needs
- Distribute educational materials as directed by the chiropractor
- Maintain accurate and organized patient records
Cleanliness & Organization
- Keep all areas clean, organized, and presentable throughout the day
- Perform continuous spot cleaning during operating hours
- Complete thorough end-of-day cleaning responsibilities
- Maintain a consistently tidy and professional workspace
Compliance
- Follow all office systems and training protocols
- Maintain strict adherence to HIPAA guidelines and patient confidentiality
Performance Expectations (KPIs)
This role is performance-driven. High performers consistently meet or exceed:
- Patient Flow Efficiency: Patients moved smoothly and on time
- Patient Experience: Positive interactions and high satisfaction
- Clinical Accuracy: Correct and consistent collection of patient data
- Cleanliness Standards: Workspace and clinic maintained at all times
- Engagement & Education: Ability to confidently communicate service benefits
- Team Contribution: Supporting overall clinic efficiency and workflow
Non-Negotiable Requirements
- MUST be a people person who enjoys interacting with patients
- MUST be a fast mover and able to keep up in a high-volume environment
- MUST be highly organized and naturally maintain cleanliness
- MUST be coachable and willing to follow systems and training exactly
- MUST have a positive attitude and high energy throughout the day
- Strong communication skills with patients and team members
Preferred (But Not Required)
- Experience in a medical or chiropractic office
- Experience in a fast-paced, patient-facing role
Work Schedule
- Monday – Thursday: 8:30 AM – 1:00 PM, 3:00 PM – 6:00 PM
- Friday: 8:30 AM – 1:00 PM
- Rotating Saturdays: 9:00 AM – 11:00 AM
Who Will Excel Here
This role is ideal for someone who:
- Thrives in a fast-paced, high-energy environment
- Takes pride in staying busy, organized, and productive
- Enjoys helping people and being part of a team
- Brings consistent effort, positivity, and professionalism every day
Final Note
If you are looking for a slow-paced or low-expectation job—this is not it.
If you want to be part of a high-performing team that moves fast, serves patients at a high level, and takes pride in their work, we want to hear from you.
Competitive hourly pay offered based on experience.
